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Ironwood Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ironwood Hotel

Lobby
Exterior
Premium Room, 1 King Bed, City View | Minibar, in-room safe, iron/ironing board, free WiFi
Premium Queen | Living area | Flat-screen TV
Presidential Suite, City View | Bathroom | Free toiletries, slippers, bidet, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Room service
    Room service

Explore the area

Map
Corner Burgos & Juan Luna Streets, Tacloban, 6500
  • Balyuan Amphitheatre
    7 min walk
  • CAP Building
    8 min walk
  • Tacloban City Hall
    9 min walk
  • Tacloban (TAC-Daniel Z. Romualdez)
    19 min drive

Room options

View all photos for Basic Twin Room, 2 Twin Beds, No Windows

Basic Twin Room, 2 Twin Beds, No Windows | Minibar, in-room safe, iron/ironing board, free WiFi

Basic Twin Room, 2 Twin Beds, No Windows

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | Minibar, in-room safe, iron/ironing board, free WiFi

Premium Room, 1 King Bed, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, City View

Signature Suite, 1 King Bed, City View | Minibar, in-room safe, iron/ironing board, free WiFi

Signature Suite, 1 King Bed, City View

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, City View

Presidential Suite, City View | Minibar, in-room safe, iron/ironing board, free WiFi

Presidential Suite, City View

  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View | Minibar, in-room safe, iron/ironing board, free WiFi

Premium Room, 1 Queen Bed, City View

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed, No Windows

Basic Room, 1 Queen Bed, No Windows | Minibar, in-room safe, iron/ironing board, free WiFi

Basic Room, 1 Queen Bed, No Windows

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Ironwood Hotel

3.5-star hotel in Downtown Tacloban
This smoke-free hotel features 2 restaurants, a bar/lounge, and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, spa services, and a meeting room.
Ironwood Hotel offers 20 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include slippers, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Tacloban hotel also offers a rooftop terrace, spa services, and concierge services. Onsite self parking is complimentary.

Ironwood Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
FireGrass Tavern - Onsite restaurant.
Leaf Lounge - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 498 for adults and PHP 348 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • FireGrass Tavern
  • Leaf Lounge

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1350.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 498 for adults and PHP 348 for children
  • Airport shuttle fee: PHP 400 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ironwood Hotel Tacloban
Ironwood Tacloban
Ironwood Hotel Hotel
Ironwood Hotel Tacloban
Ironwood Hotel Hotel Tacloban

Ironwood Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 34 out of 74 reviews" "
Rating 8 - Good. 23 out of 74 reviews" "
Rating 6 - Okay. 8 out of 74 reviews" "
Rating 4 - Poor. 6 out of 74 reviews" "
Rating 2 - Terrible. 3 out of 74 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daryl

Stayed 2 nights in Jul 2024

8/10 Good

ANNABELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

anthony robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel and it’s based in Tocloban . A global quailty 4 star hotel in a small town .
Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great. The are around the hotel is dirty and run down. Not the hotels fault, but that is what it is.
Stayed 1 night in Jun 2024

10/10 Excellent

Julius

Stayed 4 nights in May 2024

6/10 Okay

Jennifer

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Near the airport, restaurants, laundry service, and spa. It was smelly to the hallway of the 2nd floor as our room located near the common garbage bin next to the stairways, the main door created loud noise when it closed. We received the room with stinky pillow case and stains on it. We noticed staff by the stairs gossiping as if not working. The room was not big enough and the breakfast provided was limited and not convenient for individual with allergies as they have only limited serving spoon for desserts that created cross contamination. Plus parking space was limited and near pavement where guard was sitting next to staff exit door.
Stayed 1 night in Mar 2024

2/10 Terrible

Darrell

Stayed 1 night in Feb 2024

10/10 Excellent

Peter, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A surprise to find a lovely hotel there. There was a Valentines dinner with a large buffet an a free cocktail. The room was large and the bed comfortable. The bathroom was fine. Strong hot water. The breakfast was filipino with your choice of eggs. 5th floor bat and snscks great
Stayed 3 nights in Feb 2024

10/10 Excellent

Chad, Coplay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, we stayed in one of the suites and it was lovely for two nights. The fifth floor Leaf Lounge was an excellent Thai restaurant, and morning breakfasts were very good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Glenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about Ironwood was outstanding: Clean room; comfortable beds; strong working shower; quick response when we asked for something. The only thing to improve would be to make the wifi stronger. Currently they are remodeling the 3rd floor. That cannot be a negative because it simply means improving the property and this will pass. Highly recommend it
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Presidential suite was very nice and food selection is great, would stay again
Stayed 2 nights in Nov 2023

4/10 Poor

Melissa

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel and its furnishings look pretty old. There was a big roach in my room. Service is very slow. Before you can check out, they have to send someone to your room to check on the condition. This takes a long time and is inconvenient when rushing to your next destination. l would only recommend this hotel for 1 or 2 night stays.
Stayed 1 night in Nov 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Sep 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I decided to stay a second night here at Ironwood Hotel. I enjoyed my experience. The air con, cleanliness and staff are outstanding. I ate at the Firegrass Tavern (Lobby Restaurant) again. I ordered the Korean Sweet & Sour Pork (see photo) and it was terrific! When I come back to Tacloban city in Leyte, Philippines I will be staying at the Ironwood Hotel.
Stayed 1 night in Sep 2023

8/10 Good

May

Stayed 1 night in Jul 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Jayson

Stayed 1 night in May 2023

6/10 Okay

Patrick

Traveled with partner
Liked: Cleanliness, staff & service
Seems overrated. Air conditing was poor for 2 days. First guy came to repair - he looked at it and said he would be back. After about 8 hours of no return, I called again and a different guy came. He pulled out the AC filter which looked a year old. That fixed the AC problem. Bathroom is small. Our queen room was 2 twin beds pushed together. Bedroom not the cleanest. The food in the restaurant was not good. I ordered a hamburger and it was weird meat. We ordered Calamari for room service and it was served cold. After calling it in, he took it back and microwaved it. I was not going for that. I asked for a new other - taste was awful. We had several other meals from the Firewood restaurnat that we mediocre.
Stayed 1 night in Jan 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Voytek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle bus very convenient .Staff very attentive.
Stayed 1 night in Nov 2022

6/10 Okay

Lera

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

James

Traveled with partner
Disliked: Amenities, property conditions & facilities
Terrible conditions. Hotel room expensive given very small space, no window, 3 calls about TV not working, toilet seat broken, extremely small bathroom, no hot water. Staff nice but that is about it for anything positive.
Stayed 2 nights in Aug 2022

8/10 Good

Angelo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
This Hotel was clean, tidy, friendly & central to Tacloban. There are 4 different sized rooms available on each floor. Choice is based on price which was reasonable. We chose the second smallest size for 2 guests, & found that the only thing that was too small was the bathroom with limited space for all normal amenities. Otherwise, a good room for short stays. Breakfast was included in the price & was quite good. We recommend this Hotel for good value.
Stayed 1 night in Aug 2022

10/10 Excellent

Gordon, Surrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jun 2022

6/10 Okay

Steven

Stayed 1 night in May 2022