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Holiday Inn Express Federal Way Seattle South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Federal Way Seattle South by IHG

Restaurant
1 bedroom, in-room safe, desk, blackout drapes
1 bedroom, in-room safe, desk, blackout drapes
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
$145
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
32124 25th Avenue S BLDG 2, Federal Way, WA, 98003
  • Wild Waves Theme and Water Park
    ‪5 min drive‬
  • The Outlet Collection
    ‪6 min drive‬
  • Muckleshoot Casino
    ‪10 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower) | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Federal Way Seattle South by IHG

Federal Way hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite.
Holiday Inn Express Federal Way Seattle South by IHG offers 95 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Federal Way hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Federal Way Seattle South by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 2875 square feet (267 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Express Federal Way Seattle South by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,875 square feet of conference space
  • 4 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Best Western Evergreen
Best Western Evergreen Inn
Best Western Plus Evergreen
Best Western Plus Evergreen Federal Way
Best Western Plus Evergreen Inn
Best Western Plus Evergreen Inn Federal Way
Best Western Evergreen Hotel
Best Western Federal Way
Best Western Plus Evergreen Hotel Federal Way
Best Western Plus Evergreen Inn And Suites
Federal Way La Quinta
La Quinta Federal Way

Holiday Inn Express Federal Way Seattle South by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 258 out of 389 reviews
Rating 8 - Good. 79 out of 389 reviews
Rating 6 - Okay. 21 out of 389 reviews
Rating 4 - Poor. 7 out of 389 reviews
Rating 2 - Terrible. 24 out of 389 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jody, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Robert D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rachelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for the price
Stayed 4 nights in May 2025

10/10 Excellent

Azamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brigida licelot

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I've stayed here many times, and the staff has always been very friendly and welcoming. The property is consistently clean and well maintained, which I truly appreciate. My only minor complaint is the deodorizer used in the rooms, or perhaps just on the second floor, can be a bit overwhelming. That said, it's not a dealbreaker for me and certainly won't stop me from staying here again. In my opinion, this place is well worth the money.
Stayed 1 night in May 2025

10/10 Excellent

Cindy

Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and friendly staff.
Stayed 1 night in May 2025

2/10 Terrible

Michael

Business traveler
Disliked: Staff & service
Very rude front desk person named Mike. Also charged for incidentals after a one night stay without any damages. No hot water
Stayed 1 night in May 2025

10/10 Excellent

Elana

Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service at check in!
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jenine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and worth the cost

I don’t really like staying in hotels. I feel that dark colors just hide all the stains and dirt but not at this hotel. Everything was clean and comfortable for our overnight stay. The room was clean, the beds comfortable, the pool clean and well maintained. The lobby was large and inviting, the breakfast had a lot of variety although not a lot for those counting carbs and the elevator was probably the fastest I’ve ever been in. We would definitely come back
Stayed 1 night in May 2025

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Colin

Stayed 1 night in Apr 2025

10/10 Excellent

??????

Stayed 1 night in May 2025

2/10 Terrible

Nicole

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Horrible customer service

Immediately upon getting to my room I could hear the room across from me they were extremely loud. Having a party, yelling screaming and laughing. This went on from about 5pm until after 2am. I sent a text to the front desk just before 1am and asked them to please talk to that room, I got no response. I then asked the front desk for late check out because I got 2 hours of sleep due to the loud room and I was told no. Horrible customer service. Now I have a 3 hour drive ahead of me with very little sleep.
Stayed 1 night in May 2025

10/10 Excellent

Hideko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Andria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time there. Hotel was clean and honestly the best place to stay in Federal Way. Ryan at the bar was very attentive and personable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey, Silverdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfectly
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025