Emerald Queen Hotel and Casino - Tacoma

4.0 star property

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Photo gallery for Emerald Queen Hotel and Casino - Tacoma

Indoor pool
Casino
Building design
Casino
Casino

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
1820 E 29th St, Tacoma, WA, 98404
  • Emerald Queen Casino
    ‪5 min walk‬
  • Tacoma Dome
    ‪3 min drive‬
  • LeMay Car Museum
    ‪3 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪30 min drive‬

Room options

Deluxe King Room

  • 350 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe 2 Queen Room

  • 350 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Emerald Queen Hotel and Casino - Tacoma

4-star hotel in Eastside
This smoke-free hotel features 3 restaurants, a casino, and an indoor pool. Self parking is free. Other amenities include 10 bars/lounges, a fitness center, and 2 coffee shops/cafes. Housekeeping is available on request.
Emerald Queen Hotel and Casino - Tacoma offers 155 air-conditioned accommodations with laptop-compatible safes and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include showers with hydromassage showerheads.

This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Emerald Queen Hotel and Casino - Tacoma provides a hot tub and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 10 bars/lounges.

Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a casino, a vending machine, and multilingual staff. Onsite covered self parking is complimentary.

Emerald Queen Hotel and Casino - Tacoma is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 11:00 AM and 1:00 PM.
Sportsbook Grill - Onsite bistro.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 11:00 AM to 1:00 PM for a fee: USD 15 per person
  • 10 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sportsbook Grill

Things to do

  • 2,200 slot machines
  • 60 gaming tables
  • Casino (140,000 square feet of space)
  • Gym
  • Indoor pool
  • Spa tub
  • Sportsbook
  • TV in common areas

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Roll-in shower (60 inches wide)
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • First-run movies
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Emerald Queen Casino Tacoma
Emerald Queen Hotel and Casino - Tacoma Hotel
Emerald Queen Hotel and Casino - Tacoma Tacoma
Emerald Queen Hotel and Casino - Tacoma Hotel Tacoma

Emerald Queen Hotel and Casino - Tacoma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 411 out of 606 reviews
Rating 8 - Good. 108 out of 606 reviews
Rating 6 - Okay. 57 out of 606 reviews
Rating 4 - Poor. 17 out of 606 reviews
Rating 2 - Terrible. 13 out of 606 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Signage and access to hotel very odd. No valet options and staff at check in seemed scripted and uncaring
Stayed 1 night in Nov 2024

10/10 Excellent

Tevita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 1 night in Sep 2024

6/10 Okay

kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

6/10 Okay

Momilani, Hillsboro

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible customer service. Short staffed and grumpy stuff.
Stayed 3 nights in Nov 2024

8/10 Good

Anna Rae

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

L Alan

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Alexa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and check-out were fast and easy. Relaxing and quiet stay. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Careene

Traveled with group
Liked: Amenities, property conditions & facilities
Service was not very good but the property was lovely. Seemed liked lots of people complaining too when we checked in.
Stayed 1 night in Nov 2024

8/10 Good

Irene

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, comfortable although there were only 2 pillows on the bed.
Stayed 1 night in Nov 2024

6/10 Okay

Angel

Stayed 1 night in Sep 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and enjoyed my stay. My only concern, the Deli food by the check in and check out lounge. Pastries stale and breakfast sandwich had mold on it. Luckily it was noticed by the worker and we were refunded.
Stayed 2 nights in Oct 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new hotel. Comfy and quiet if you stay on a weekday.
Stayed 1 night in Nov 2024

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities
We were broken into after they told us where to park, don't recommend this place, they tried to steal our car, but the stolen things, don't recommend!
Stayed 3 nights in Oct 2024

8/10 Good

STACY

Traveled with group
Liked: Cleanliness, staff & service, amenities
Had a great time staying here. Wish the hot tub area was open earlier and the jets barely worked. Notifoed the staff that coffee pot in the rooom didnt work and having to go all way out in casino for coffee sucked at 6am. Other then that room was nice and beds were cozy.
Stayed 1 night in Nov 2024

10/10 Excellent

Kirsten, Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt just like Vegas!! Love the bar on the top floor.
Stayed 1 night in Nov 2024

8/10 Good

Brandon

Stayed 2 nights in Oct 2024

10/10 Excellent

Tai

Stayed 1 night in Oct 2024

8/10 Good

L Alan

Stayed 1 night in Oct 2024

10/10 Excellent

Dolores

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Victor

Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Traveled with partner
Liked: Amenities, property conditions & facilities
All of the Security and Staff were kind Courteous and overly helpful in restaurants, Hotel and Security and Casino!! The free Parking is really nice and very safe!!
Stayed 1 night in Nov 2024