Staybridge Suites Federal Way - Seattle South, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Federal Way - Seattle South, an IHG Hotel

Exterior
Suite, 1 King Bed, Kitchen (Dining and Kitchen Areas) | Premium bedding, down comforters, pillowtop beds, in-room safe
Suite, Multiple Beds, Kitchen (Dining and Kitchen Areas) | Premium bedding, down comforters, pillowtop beds, in-room safe
Interior
Suite, 1 King Bed, Kitchen (Dining and Kitchen Areas) | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Parking included
    Parking included
  • Kitchen
    Kitchen

Explore the area

Map
32124 25th Avenue S BLDG 1, Federal Way, WA, 98003
  • The Commons at Federal Way
    5 min walk
  • Federal Way Community Center
    4 min drive
  • St. Francis Hospital
    6 min drive
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    20 min drive

Room options

Studio Suite, 1 King Bed, Kitchen (Kitchen Area)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Kitchen (Dining and Kitchen Areas)

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications, Mobility)

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Kitchen (Dining and Kitchen Areas)

  • Sleeps 5
  • 2 King Beds

Similar properties

About this property

Staybridge Suites Federal Way - Seattle South, an IHG Hotel

Federal Way hotel with bar/lounge
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. Weekly housekeeping is available.
Staybridge Suites Federal Way - Seattle South, an IHG Hotel offers 70 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include showers, designer toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Staybridge Suites Federal Way - Seattle South, an IHG Hotel features an indoor pool and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. A computer station is located on site and wireless Internet access is complimentary.

Business amenities consist of a 24-hour business center, 4 meeting rooms, and coworking spaces. Event facilities measuring 670 square feet (62 square meters) include conference space. This Federal Way hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Staybridge Suites Federal Way - Seattle South, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, Hindi, Korean, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 670 square feet of conference space
  • Computer station
  • Coworking space

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per week, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 150.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Evergreen Suites Federal Way
Staybridge Suites Federal Way Seattle South
Staybridge Suites Evergreen Suites Federal Way
Staybridge Suites Federal Way Seattle South an IHG Hotel

Staybridge Suites Federal Way - Seattle South, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 76 reviews" "
Rating 8 - Good. 11 out of 76 reviews" "
Rating 6 - Okay. 5 out of 76 reviews" "
Rating 4 - Poor. 2 out of 76 reviews" "
Rating 2 - Terrible. 4 out of 76 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room and clean. Pool was warm and great guest service.
Stayed 1 night in Aug 2024

10/10 Excellent

Lindsay

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service!
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo

Stayed 3 nights in Jul 2024

4/10 Poor

Andrew, Etobicoke

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at this property after a long drive and were immediately disappointed. The kitchenette floor was sticky and there were crumbs and debris throughout. We were offered another room, but that one had a strong smell in the kitchen (pot or cooking smells), so we kept the first one. They did an emergency mopping job, but we never did get a full cleaning. We had to wipe every surface ourselves. The second main problem with the room was that there was a very strong lamp outside that lit up our room at night. It was strong enough to read a restaurant menu and our room was brighter at night than during the daytime. We complained to front door staff and emailed the hotel, with no assistance received. In fact, they were rather grudging and unhelpful. One receptionist told me that guests complain about the lights, but they stop when they are told there is nothing that the staff can do about it. Eventually we had to cover the window with aluminum foil in order to rest. The hotel is a Holiday Inn Express that rents out its suites as a Staybridge. So it is a very busy hotel that doesn't smell all that fresh. Surprisingly enough the second floor has a conference centre on the other side of the rooms, but we didn't hear the wedding they had on a Saturday evening. The upsides are that the pool is a nice temperature and the breakfasts are quite good. The automatic pancake machine is a wonderful feature. It's convenient to the I-5 and the airport.
Stayed 4 nights in Jun 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Stayed 10 nights in Jun 2024

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Jill

Stayed 10 nights in Jun 2024

6/10 Okay

Deborah

Traveled with family
Liked: Staff & service, amenities
Two things One, the room had almost no hot water. You had to turn it on for a half hour before it got even warm. Second, the hallways smelled of smoke and sometimes weed. I think they are working on things though.
Stayed 9 nights in Jun 2024

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is amazing!
Stayed 16 nights in May 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and rooms were exactly what I needed. Thank you.
Stayed 1 night in May 2024

10/10 Excellent

tam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and the place was very clean. The future returns definitely choose to stay here again.
Stayed 1 night in May 2024

2/10 Terrible

Sefra

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I drove 4 hrs to spend a spa day with my daughter fornour birthdays we checked in evening after spa and dinner and wanted to shower go to bed ... Noo hot water i ran it 5min waiting and it stayed cold. I thought everyone else mustve showered maybe ? So i tried to shower next a.m also NO HOT WATER ! i called asked front desk oh to my surprise theyre hot water was having issues . I later see reviews this has been going on for several months !! Why would you continue to service the public if your facilities arent functioning properly? How could you charge competitive rate with other local hotels when your tenants can't shower in comfort . Ive stayed here twice and it wont happen again ! Whoever the owner is they dont care ! The staff are great ita not theyre fault ! Breakfast was great . Just about 200$ for a non working shower room isnt worth it for me especially when your stuck covered in massage oil!!
Stayed 1 night in May 2024

10/10 Excellent

Jill

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Coisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to our family. Loved our room.
Stayed 1 night in Jan 2024

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained and convenient location. Rooms were nice.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel Staff Needs Training
Hotel was in a quiet and safe location, the room was clean, and the bed was super comfy. However, the front desk receptionist definitely needed more training (or better communication with the cleaning staff). My check-in time was 3 pm. I arrived around 4:30, and the front desk sent me up to my room while the cleaning crew just started cleaning I waited another 30 min (standing by the door with luggage's). I wanted to go back downstairs but the non-English speaking cleaning crew kept signaling to me that the room was going to be ready soon. The cleaning crew did a good job cleaning, but the front desk shouldn't have sent me up while the room was not ready I am dropping a star because of that, other than that the hotel was great and I will definitely come back again if I'm in the area.
Stayed 1 night in Apr 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, room comfort
Convenience and value with barking dogs
Great location and awesome 2 bedroom suites with comfortable beds! Stayed there twice now but both times were woken up by barking dogs staying in the property. Convenience and value had us back a second time.
Stayed 2 nights in Apr 2024

10/10 Excellent

Se

Stayed 2 nights in Apr 2024