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Holiday Inn Tacoma Mall by IHG

3.0 star property

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Photo gallery for Holiday Inn Tacoma Mall by IHG

Exterior
Restaurant
Exterior
Exterior
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
$101
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
8402 S Hosmer St, Tacoma, WA, 98444
  • Place, Regal Lakewood
    ‪6 min walk‬
  • Place, Lower Dog Park
    ‪3 min drive‬
  • Place, Upper Dog Park
    ‪3 min drive‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Shower)

Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Shower) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Shower)

8.0 out of 10
Very good
(2 reviews)
  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.8 out of 10
Exceptional
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(80 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(18 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room

  • Sleeps 2

Standard Room With Two Queen Beds

  • Sleeps 4

2 Queen Suite Communications Mobility Accessible Shower

  • Sleeps 6

1 King Bed Standard Mobil Accessible Tub

  • Sleeps 2

2 Queen Standard Mobil Accessible Tub

  • Sleeps 4

Standard King Room

  • Sleeps 2

View all photos for King Studio Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

King Studio Suite

  • Sleeps 2

One-Bedroom King Suite

  • Sleeps 2

Studio Suite With Two Queen Beds

  • Sleeps 4

One-Bedroom Suite With Two Queen Beds

  • Sleeps 6

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About this property

Holiday Inn Tacoma Mall by IHG

3-star Tacoma hotel, connected to the convention center in South End
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Holiday Inn Tacoma Mall by IHG offers 84 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Tacoma Mall by IHG provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 8500 square feet (790 square meters) include a conference center. This family-friendly hotel also offers a vending machine, gift shops/newsstands, and a garden. Onsite self parking is complimentary.

Holiday Inn Tacoma Mall by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6 AM and 10:00 AM and on weekends between 6 AM and 10:30 AM.
Holiday Inn Tacoma Mall by IHG has a restaurant on site.
Secret Burger Kitchen - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Secret Burger Kitchen

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Games
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (8,500 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Lion Hotel Tacoma
Red Lion Tacoma
Tacoma Red Lion Hotel
Tacoma Red Lion
Red Lion Tacoma Hotel Tacoma
Holiday Inn Tacoma Mall Hotel
Holiday Inn Tacoma Mall
Tacoma Mall By Ihg Tacoma
Holiday Inn Tacoma Mall by IHG Hotel
Holiday Inn Tacoma Mall an IHG Hotel
Holiday Inn Tacoma Mall by IHG Tacoma
Holiday Inn Tacoma Mall by IHG Hotel Tacoma

Reviews

Holiday Inn Tacoma Mall by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 575 out of 1018 reviews
Rating 8 - Good. 237 out of 1018 reviews
Rating 6 - Okay. 104 out of 1018 reviews
Rating 4 - Poor. 49 out of 1018 reviews
Rating 2 - Terrible. 53 out of 1018 reviews

Reviews

8/10 Good

Gayle or Hayley

Business traveler, Traveled with family
Liked: Amenities
Nice big room very clean
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and facility was very clean. Only thing I didn’t like was the walls were very thin so one can easily hear noise in the hall and neighboring rooms. It was annoying that there was kids playing in the hall for over an hour both of our mornings there, including playing with our room door handle.
Stayed 2 nights in Aug 2025

10/10 Excellent

kalif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice place fir one or two days. Clean and a nice restaurant.
Stayed 1 night in Aug 2025

10/10 Excellent

kitty

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at Hilton properties often, so I have a high standard for service and BB at the Holiday Inn absolutely exceeded my expectations. From the moment I arrived, she was professional, warm, and attentive. She made me feel genuinely welcomed and went above and beyond to make sure my stay was just as smooth and comfortable as my Hilton experiences. Employees like BB make all the difference. Holiday Inn is lucky to have her, and I’ll definitely be returning because of the outstanding service she provided!
Stayed 1 night in Aug 2025

6/10 Okay

Willow

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hot tub isn’t working, although the pool is inside it is absolutely freezing. The room was great other the n the shower water was very inconsistent, would go from hot to cold.
Stayed 1 night in Aug 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and safe. Enjoyed the pools for the kids.
Stayed 1 night in Aug 2025

4/10 Poor

Weronika

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wish we enjoyed it. After a long day of traveling and wanting to relax in the hot tub, the hot tub was „out of service”. Breakfast is a charge separate. TV was broken in our room. Felt like we paid for „amenities” and didnt actually get any. Wont be coming again
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was very dirty and had hair scattered throughout the room. Unsafe area. The walls were filthy.
Stayed 1 night in Aug 2025

10/10 Excellent

Vonette

Liked: Amenities
Safest place in an unsafe place. I had zero worries the entire time. Security on staff, excellent condition hotel and the pool is in an awesome secluded place! I had a great stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

james

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Erik

Liked: Staff & service
d
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Ignacio

Stayed 1 night in Aug 2025

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Sean was great at the front desk! Warm welcome and efficient check in. Nice room and great AC. Convenient to baseball at T-Mobile and Cheney Stadium
Stayed 1 night in Aug 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Julie

Stayed 1 night in Aug 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Marlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For the money we paid per night, the hotel does not provide free bottled water per day of stay. We were compelled to pay $2 per small bottle of water. Most hotels provide free bottled water, even the lesser known hotels. Also, there's no elevated place for suitcases. We had to squat down every time we open our suitcases on the floor, which is harder for the backs and legs of older people, or we had to lift up our suitcases and place them on the bed to open it.
Stayed 4 nights in Aug 2025

6/10 Okay

Jean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel location is very noisy! Staff was very friendly & professional. Room was very clean, bathtub/shower somewhat dated. Hotel undergoing a renovation(?), which I didn’t know when booking. Booked partially for pool, but pool location didn’t feel secure for me to use by myself. Smash burger at restaurant was excellent!!
Stayed 2 nights in Jul 2025

10/10 Excellent

MARCUS

Stayed 1 night in Jul 2025