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Quality Inn & Suites Tacoma - Seattle

2.5 star property

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Photo gallery for Quality Inn & Suites Tacoma - Seattle

Lobby
Lobby
Lobby
Exterior
Standard Room, 2 Queen Beds | Down comforters, pillowtop beds, desk, iron/ironing board

Reviews

5.6 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
8810 S. Hosmer St, Tacoma, WA, 98444
  • Pacific Lutheran University
    ‪5 min drive‬
  • Tacoma Mall
    ‪5 min drive‬
  • Tacoma Dome
    ‪8 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, desk, iron/ironing board

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (1 Bedroom)

Down comforters, pillowtop beds, desk, iron/ironing board

Suite, 1 King Bed (1 Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchenette

Down comforters, pillowtop beds, desk, iron/ironing board

Standard Room, 1 King Bed, Kitchenette

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Down comforters, pillowtop beds, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down comforters, pillowtop beds, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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$121 total
includes taxes & fees
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About this property

Quality Inn & Suites Tacoma - Seattle

Hotel in South End
Along with a 24-hour fitness center, this hotel has a 24-hour business center and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Quality Inn & Suites Tacoma - Seattle offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Tacoma hotel provides complimentary wireless Internet access. Premium cable television is provided. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 3000 square feet (279 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Quality Inn & Suites Tacoma - Seattle has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (3,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay
  • Breakage deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Tacoma Seattle
Quality Tacoma Seattle
Quality Inn & Suites Tacoma - Seattle Hotel
Quality Inn & Suites Tacoma - Seattle Tacoma
Quality Inn & Suites Tacoma - Seattle Hotel Tacoma

Quality Inn & Suites Tacoma - Seattle Reviews

Reviews

5.6
Rating 10 - Excellent. 159 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 157 out of 1000 reviews
Rating 2 - Terrible. 314 out of 1000 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

2/10 Terrible

Emily

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked in July for a one night stay in September. It’s nearly impossible to enter the gate to the parking lot, no one answers the phone, and once we got in through help from one of the next door apartment owners, whatever employees were there told us it was no longer a hotel and they didn’t have any rooms. It’s not possible to stay here, so I don’t understand why it’s still listed on Expedia. We are trying to get our money back, but customer service can’t get ahold of the “hotel” either. What a nightmare and a scam.
Stayed 1 night in Sep 2024

2/10 Terrible

Columbia

When our volleyball team arrived they were told that there were not rooms available for them even though rooms had been booked through Expedia. Our team had to look for another hotel at 10:30pm that night. If your hotel does not have rooms available it should not be listing rooms as available on Expedia. Very disappointing and put our team in a difficult position to find other accommodations on no notice.
Stayed 1 night in Sep 2024

2/10 Terrible

Imelda

Disliked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Monica

The property was closed for good when we got there
Stayed 2 nights in Sep 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had this booked for months as part of our trip. Pulled up to the door and the place is CLOSED!!!. Has become a hangout for homeless. Had to locate a different hotel last minute.
Stayed 1 night in Sep 2024

2/10 Terrible

Zhongliang

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nightmare for us: 1): There has no direct public access to the front desk, since the building is shared with low income family apartment which occupied the direct public access area, pulling forward to the front desk needs to get access code to open the gate. 2): when we arrived at around 9:00 PM at night, we called the phone number listed on the fence board to get access code, but have not gotten any response, just heard the ring sound. 3): The environment looks dangerous, since there has a police car always parked at the public access area. We struggled about from 9:00 PM to 10:20 PM and finally gave up, instead, we drove to the near Holiday Inn for two nights staying. Now we are asking the Expedia to refund the charge. We have kept the phone call records and picture of the gate/fence to access the quality Inn front desk.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jimmy

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Quality In Tacoma-Seattle Has Been Closed
This hotel has been closed and is currently being renovated for the purpose of providing low income housing to refugee's. When I arrived for the stay I discovered that it had been closed for sometime. Hotels.com never reached out to me to notify me of this. Working with them to have my money refunded back. The lesson learned is always confirm the location you plan to stay at for future travel.
Stayed 3 nights in Sep 2024

8/10 Good

Kelsey

Traveled with partner
Liked: Property conditions & facilities
Front staff was very friendly. The room could’ve been cleaned a little better. Floors were rather dirty, and the shower was not cleaned. The air condition units are Very loud. Love the breakfast great options.
Stayed 7 nights in Jul 2024

2/10 Terrible

Carlee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sold hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish there was an elevator
Stayed 1 night in Aug 2024

2/10 Terrible

Angelic

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was a nightmare. We were locked out of our rooms for hours. The 1st night. The 2nd night we left early in the day and when we returned at 9 pm we couldn't access the property due to the hotel being located behind an apartment complex that is a gated community and no access code is provided to the guests. We had to spend the night in our car until someone from the apartments entered the code to let us in. The elevators smelled like straight pee and the ceiling tiles were hanging down leaking some kind of foul smelling liquid. The lobby remained closed through the weekend with no breakfast served either. When we arrived i stood in the lobby for 25 minutes before someone came out to check us in. She was wearing a dirty crop top with black yoga pants that were very much see through. Her attitude was disgusting and disrespectfully rude. The parking lot trash was over flowed majorly and spilled over all in the lot. The hallways reeked of a foul smell of drugs and urine. No ice machines anywhere. No one answered the phones ever when we called dor service or when we got locked out. The walls in the room had stains of what appeared to be a leak that occurred but wasn't properly cleaned up. When we finally were able to re access our room, tbe maids were rushing us to leave because they said the hotel had closed down.
Stayed 3 nights in Aug 2024

2/10 Terrible

Randolph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Kara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Showed up to check in and couldn’t get into property. Turns out there is no longer a quality inn- the doors were locked, nobody was there, and a handwritten note in window said closed.
Stayed 1 night in Sep 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pink
Very clean friendly staff great contintal breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Vito

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast has very limited options. Breakfast statts at 7 and we reached at 7:45, and the bread shelf was empty. I asked if they will refill it? They said that's all they have. And after 5 mins they refilled it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Faaulufalega

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, property conditions & facilities
There was no breakfast served. The dining area was empty. No employees sound to explain why there was no breakfast! The only reason I booked this hotel was because it served a free breakfast. I want a refund!!
Stayed 1 night in Aug 2024

2/10 Terrible

Rob

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

JASON DANIEL

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend was told they had a breakfast truck didnt show so no food halls were dirty parking lot had garbage all over had to go through a gate and get buzzed in over not a good place staffwas not helpful
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Check in Staff was very rude and unfriendly. Service at the reception was terrible and breakfast area was empty without food and when inquired about it, we were told, that's all we have. To enter to the property, you have to call the reception to open the common gate that property share with surrounding building, and they do not pick up the phone to open the gate. it was terrible, would not return to this property again. One lady in the breakfast area who is with the hotel for 10+ year was trying her best to provide proper service but with attitude of other hotel staff around her, her efforts were going in vain.
Stayed 2 nights in Aug 2024

8/10 Good

jennifer

Traveled with partner
Liked: Cleanliness, staff & service
It was ok
Stayed 1 night in Aug 2024