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Comfort Inn & Suites Downtown Tacoma

2.5 star property

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Photo gallery for Comfort Inn & Suites Downtown Tacoma

Lobby sitting area
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Free daily full breakfast
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
2611 E E St, Tacoma, WA, 98421
  • Tacoma Dome
    ‪5 min walk‬
  • LeMay Car Museum
    ‪5 min walk‬
  • Museum of Glass
    ‪14 min walk‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪28 min drive‬

Room options

View all photos for Room (Handicap Full Size Bed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room (Handicap Full Size Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Full Size Bed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room (Full Size Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Queen Size Bed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room (Queen Size Bed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room (Two Queen Size Beds)

Room (Two Queen Size Beds) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room (Two Queen Size Beds)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (2 Full Size Beds)

Room (2 Full Size Beds) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room (2 Full Size Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room (King Bed)

Room (King Bed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room (King Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Handicap Queen Size Bed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room (Handicap Queen Size Bed)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn & Suites Downtown Tacoma

Hotel in New Tacoma
Along with a business center, this smoke-free hotel has conference space and dry cleaning. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a lobby fireplace are onsite. Housekeeping is available on request.
Comfort Inn & Suites Downtown Tacoma offers 163 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 5005 square feet (465 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Comfort Inn & Suites Downtown Tacoma is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Seasons - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Restaurants on site

  • Seasons

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5,005 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Best Western Dome Tacoma
Best Western Plus Dome
Best Western Plus Dome Hotel
Best Western Plus Tacoma
Best Western Plus Tacoma Dome
Best Western Plus Tacoma Dome Hotel
Best Western Tacoma
Best Western Tacoma Dome
Best Western Tacoma Dome Hotel
Tacoma Dome Hotel
Best Western Tacoma Dome Hotel Tacoma
Tacoma Best Western

Comfort Inn & Suites Downtown Tacoma Reviews

Reviews

5.8
Rating 10 - Excellent. 188 out of 1006 reviews
Rating 8 - Good. 167 out of 1006 reviews
Rating 6 - Okay. 197 out of 1006 reviews
Rating 4 - Poor. 178 out of 1006 reviews
Rating 2 - Terrible. 276 out of 1006 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Mandie

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Over priced for having no elevator or signage on how to exit. Everyone was lost. Night crew was rude and unhelpful.
Stayed 1 night in Nov 2024

4/10 Poor

BreAnne

Traveled with family and small children, Traveled with family
The elevator was not working. The sheets on the bed had hair on them. There was no warm water for showers. Had to call maintainance due to no lights working.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Attending Tacoma Dome Event
Broken elevators, parking not super convenient, beds uncomfortable. Only plus is proximity to Tacoma Dome for event.
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient being RIGHT next to the dome but hotel & rooms were outdated and not super clean. Elevator didn't work & horriblr signage for where to find the stairs. Overpriced for what you get. DO NOT go to the Chevron right down the street, very unsafe environment.
Stayed 1 night in Nov 2024

2/10 Terrible

Shannon

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Run down, no working elevator and no notice that elevators were not in service. No hair dryer, iron or ironing board in the room. We requested a lower floor but were denied, lugged suitcases up 6 flights of stairs. Not impressed at all!!!
Stayed 1 night in Nov 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay next door to the Tacoma Dome.
Really convenient place to stay when going to an event at the Tacoma Dome. Literally across the parking lot from the dome entrance. The property seemed fine and we did not have any safety concerns. The price matches the quality. There was a pair of someone’s left over socks in our room in a drawer and a piece of hair in a different drawer?? but linens seemed clean. They do have those weird little pillows that hotels do sometimes but the bed was good enough. Will stay again.
Stayed 2 nights in Nov 2024

4/10 Poor

Jacy

The elevators were broken which we knew 3 weeks in advance, however no discount was offered and all the other hotels were already sold out by time we knew. Hotel was dirty, dingy, run down and kinda creepy. Stairwell was creepy, smelled like cigarettes. Room was dirty, tv was so staticky couldn’t see the picture. Mismatched furniture, the tub was plugged, the ceiling leaked into the shower when running water. Place is super run down but it was a place to sleep.
Stayed 1 night in Nov 2024

6/10 Okay

YOUJUN

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Jackie

Traveled with family
Disliked: Cleanliness
Not clean
Elevator was out, which was fine but after getting to the 5th floor the room was dirty. There was empty beer can and full 2 liter of soda under the skirt of the bed. Hair in the bathroom floor, sink in bathroom was clogged. The tv had no signal/seecixe
Stayed 1 night in Nov 2024

10/10 Excellent

Sinead

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Staff is so nice and accommodating. The free breakfast was way better than expected. If you’re ok with having some old school lodgings and aren’t looking for a luxury stay - this place is perfect.
Stayed 1 night in Nov 2024

6/10 Okay

Justin, Tacoma

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

April

Traveled with family
Liked: Staff & service
Elevators not working. Was hard to accommodate someone with a disability. Staff was nice, room was decent. Perfect place to stay if going to an event at the Tacoma Dome.
Stayed 1 night in Oct 2024

4/10 Poor

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
The computers were down and I was told after spending 40 min in line that I would have to re-wait in line cause my room wasn't ready 1.5 hours after it was supposed to be... room was dirty and had stains on the chair and wall... now.. the only perk was the walk to the tacoma dome... it was worth it for that alone.. and the downsides were many
Stayed 1 night in Sep 2024

8/10 Good

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator down, other than that was good.
Stayed 1 night in Oct 2024

2/10 Terrible

Scott

Stayed 1 night in Oct 2024

6/10 Okay

Leslie, Ocean Park

Traveled with group
Liked: Staff & service
Elevator not working, no shampoo or remote control in room. Staff was great. Close to dome.
Stayed 1 night in Oct 2024

4/10 Poor

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Liked: Staff & service, amenities, property conditions & facilities
Concert was 300' away at the Tacoma Dome. No parking issues or trouble finding the venue. Great free breakfast and nice rooms.
Stayed 2 nights in Oct 2024

8/10 Good

kristofer

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Charmaine

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
What hotel has no working elevators for clients or staff? No sign of anyone even working in them. Just signs saying down for maintenance. The poor staff have to hoof six flights! Never mind the guests.
Stayed 2 nights in Oct 2024

2/10 Terrible

Collin

Liked: Staff & service
Disliked: Property conditions & facilities
Elevator was out.. that’s fine whatever. Rest of the room for the price paid was just horrific. The bathroom is in terrible condition, the main room has electrical sockets falling out of the wall, the TV is more than 20 years old. That was one of the worst beds I’ve slept on, hate to think how old they are. All that for $300
Stayed 1 night in Oct 2024

4/10 Poor

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No elevators and stairwells smelled like a sewer
Stayed 1 night in Oct 2024

2/10 Terrible

Tom

Disliked: Staff & service, property conditions & facilities
Poor overall condition. No restaurant although website showed bar and restaurant. Elevator not working.
Stayed 1 night in Oct 2024

2/10 Terrible

mario

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024