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Freshfields Hotel

4.5 star property

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Photo gallery for Freshfields Hotel

Hot springs
Deluxe Suite | Premium bedding, minibar, in-room safe, desk
Deluxe Room, 1 Bedroom, Balcony, Tower | Premium bedding, minibar, in-room safe, desk
Deluxe Suite | Premium bedding, minibar, in-room safe, desk
Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Room service
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
NO.2, Wen-Quan Road, Wurih, Taichung, 41450
  • Chengkungling Army Training Center
    ‪4 min drive‬
  • Rainbow Village
    ‪6 min drive‬
  • Tunghai University
    ‪10 min drive‬
  • Taichung (RMQ)
    ‪25 min drive‬

Room options

View all photos for Economy Twin Room, 2 Twin Beds (Shower Only)

Economy Twin Room, 2 Twin Beds (Shower Only) | Premium bedding, minibar, in-room safe, desk

Economy Twin Room, 2 Twin Beds (Shower Only)

  • 213 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room

Premium bedding, minibar, in-room safe, desk

Standard Quadruple Room

  • 427 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 427 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 427 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Queen Bed

  • 427 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • 427 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Quadruple Room

Premium bedding, minibar, in-room safe, desk

Superior Quadruple Room

  • 569 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • 569 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • 569 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

Premium bedding, minibar, in-room safe, desk

Deluxe Quadruple Room

  • 427 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, minibar, in-room safe, desk

Superior Suite

  • 854 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 640 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Freshfields Hotel

4.5-star hotel in Wuri District
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a coffee shop/cafe are onsite. All 155 soundproofed rooms feature free WiFi and minibars. Conveniences include refrigerators and electric kettles, and guests will appreciate thoughtful touches like bathrobes and slippers.
Freshfields Hotel offers 155 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 6 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. There are hot springs on site.
In addition to a full-service spa, Freshfields Hotel features hot springs and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Business-related amenities at this 4.5-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a children's pool, a fitness center, and a sauna. Limited complimentary onsite parking is available on a first-come, first-served basis.

Trae Cafe - Onsite café.
Onsite venue #2 - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Seasons Restaurant - This restaurant serves breakfast, lunch, and dinner.
Asian Fusion Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Asian Fusion Restaurant
  • Seasons Restaurant
  • Trae Cafe

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot springs
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot springs
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 2006

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Taichung HSR Station only.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
A chargeable pick-up shuttle from Taichung HSR Station is available Monday-Sunday at 11 AM and 2:30 PM. A chargeable drop-off shuttle to Taichung HSR Station from the hotel is available Monday-Sunday at 11:30 AM and 3 PM.

Renovations and closures

The following facilities will be closed during December, January, February, and March:
  • Swimming pool
The following facilities are closed on Tuesday:
  • Hot springs

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 13052070/清新國際股份有限公司

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 6 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Freshfields Hotel Taichung
Freshfields Hotel
Freshfields Taichung
Freshfields Resort And Conference
Freshfields Hotel Hotel
Freshfields Hotel Taichung
Freshfields Hotel Hotel Taichung

Freshfields Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 278 out of 642 reviews
Rating 8 - Good. 262 out of 642 reviews
Rating 6 - Okay. 64 out of 642 reviews
Rating 4 - Poor. 22 out of 642 reviews
Rating 2 - Terrible. 16 out of 642 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

waileong

Stayed 1 night in Nov 2024

10/10 Excellent

CHING YEE

Liked: Cleanliness, staff & service, property conditions & facilities
Good option if you are far from the moutain area with hotspring.
Stayed 1 night in Nov 2024

8/10 Good

CHING YEE

Liked: Cleanliness, property conditions & facilities
Room service is good, and provide adequate goods like toothbrush, footwear etc., restaurants are good too, just suggest one more time slot for free shuttle at the evening. Nice experience overall at Freshfields in our 3 days 2 nights short stay.
Stayed 1 night in Nov 2024

4/10 Poor

Virakri

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Marcus

Traveled with family
Stayed 1 night in Jun 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Vlad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

YUHSIAO

Stayed 1 night in Dec 2023

4/10 Poor

Chin Ya

Stayed 2 nights in Mar 2023

10/10 Excellent

May

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
我們非常滿意這家酒店 十分漂亮 溫泉也很方便 人不多 服務十分好 下次來台中 也必定會再次光顧！
Stayed 2 nights in Feb 2023

8/10 Good

Jose Miguel

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
A good choice for locals
it is probably a good place if you are not considering to go out of the hotel for a few days and enjoy the services offered inside. The photos from the hotel appear to be out of date. The actual condition of the hotel is not as optimal as it looks on the pictures. There are not enough power outputs in the room to charge devices, the bathtubs are sort of clean but things are breaking due to poor maintenance. The wooden spoon for the bathtub was cracked, the water drainer or stopper was not properly attached to the chain which made it difficult to drain the water. Small things like that which could be improved. Nevertheless, the experience was acceptable if you visit with the family and are thinking about enjoying the buffets and other services offered in the hotel. The location is remote so perhaps not for tourists but for locals who want to enjoy time away from the routine.
Stayed 2 nights in Jan 2023

10/10 Excellent

Irene M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
an unexpectedly large resort complex with 2 restaurants serving Chinese cuisine and buffet, outdoor hot spring pools and swimming pool. Close vicinity to Wanggaoliao scenery spot
Stayed 1 night in May 2022

8/10 Good

CHI-MING

Traveled with family
good
Stayed 1 night in Oct 2021

10/10 Excellent

hsiao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for kids!
We had an amazing family trip at Freshfields Hotel. The kids club and outdoor play areas kept our toddlers happily occupied for hours. One minor nitpick: the on-site restaurants (and room service) say they close at 9PM, but they actually stop taking orders at 8:20PM, so make sure you get your order in early if you want to eat in. Alternatively, there are two great night markets within a few minutes drive. That's what we did when we missed last call, and it ended up being a happy accident.
Stayed 1 night in Dec 2020

4/10 Poor

cary, New Taipei city

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Cleanliness
there has a beautiful "forest-like" garden, with a waterfall, hot spring for foot,
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Ming Shan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

SanMateo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. The staff are nice. The hot spring pools are nice. However, we had an incident that the person delivered the complementary fruits to the room did not close our room door tightly.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel staff and enjoyed our stay there, could be more convenient if we can find more restaurants in the surrounding area.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2019