The Cloud Hotel Taichung

3.5 star property

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December 2024
January 2025

Photo gallery for The Cloud Hotel Taichung

Hallway
Interior entrance
Reception
Front of property - evening/night
Family Quadruple Room | Premium bedding, down comforters, individually decorated, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
No.36, Gongyuan Rd., Central District, Taichung, 400
  • Zhonghua Night Market
    3 min walk
  • 阿仁烤雞腿
    1 min walk
  • Taichung Station
    16 min walk
  • Taichung (RMQ)
    42 min drive

Room options

Standard Double Room

  • 196 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Family Quadruple Room

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

Business Double Room

  • 213 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

2hrs Resting, Non-smoking, Provide C/I time when placing order

  • 193 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room

  • 249 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

3hrs Resting, Non-smoking, Provide C/I time when placing order

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Room

  • 178 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Triple Room

  • 213 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Standard Twin Room, 2 Twin Beds

  • 196 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

The Cloud Hotel Taichung

3.5-star hotel in Central District
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, coffee/tea in a common area, and a business center. All rooms are soundproofed and offer free wired internet and free bottled water. Comforts include premium bedding and pillow menus, and guests will also find conveniences like washers/dryers and refrigerators.
The Cloud Hotel Taichung offers 112 accommodations with washers/dryers and complimentary bottled water. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. Wired and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This business-friendly hotel also offers a fitness center, a vending machine, and an arcade/game room.

The Cloud Hotel Taichung is a smoke-free property.

The Cloud Hotel Taichung has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Karaoke

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 600.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: TWD 600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cloud Hotel Taichung
Cloud Taichung
The Cloud Hotel
The Cloud Hotel Taichung Hotel
The Cloud Hotel Taichung Taichung
The Cloud Hotel Taichung Hotel Taichung

The Cloud Hotel Taichung Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 398 out of 1000 reviews" "
Rating 8 - Good. 472 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Chan Siew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Breakfast is good. Room is clean and bed is big enough for 3 people to stay in.
Stayed 5 nights in Nov 2023

10/10 Excellent

Deryk, New Taipei City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second time I have stayed here. The rooms are nice, not too fancy, but quite modern. The staff are great and the breakfast is good, however, they do not serve tea, which is strange, so bring your own teabags. Free parking is a bonus if you are driving. Central and very convenient for Taichung.
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, with 5pm check-in time
The hotel is clean and easy to get to by public transportation, it’s within a 20-min walking distance from the Taichung Train Station. The included buffet breakfast has both local and international food options. The staff was friendly. Only concern is the late check-in time at 5pm, instead of the usual 3pm. And I wish there were some English channels
Stayed 3 nights in Feb 2023

8/10 Good

Deryk, New Taipei City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and the staff was helpful
Stayed 1 night in Dec 2022

10/10 Excellent

Hung-Yu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

6/10 Okay

Diane

Traveled with family
Disliked: Property conditions & facilities, room comfort
Cloud of cigarette smoke hotel
A cloud of smoke hotel. Smoking happening in every room every floor could not breathe
Stayed 1 night in Feb 2020

10/10 Excellent

Jon, Naarden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept spacious rooms, good breakfast and excellent staff who happily found a parking space in the garage for our tandem bicycle.
Stayed 2 nights in Feb 2020

6/10 Okay

Diane

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Cloud of cigarette smoke
They call it the cloud because there is a cloud of cigarette smoke affecting every room despite brining ionizer I could not sleep due to smoke smell I tried 4 rooms all bad no non smoking sing an ash tray was provided despite ash residue they said it’s a candy dish The buffet breakfast was amazing
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
Not very convenient location but hotel is decent. Rooms are a bit small and TV malfunctions sometimes.
Stayed 2 nights in Dec 2019

8/10 Good

Steven

Traveled with family
Liked: Room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Cat

Traveled with group
Liked: Amenities, property conditions & facilities
city center location, walking distance to city center
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
so so
I can hear the sound of water running at night, the sound blocking is not good. Also there is no cover for the window so I guess insects can fly in the rooms.
Stayed 1 night in Dec 2019

8/10 Good

Deh Liang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay while in Taichung, I appreciated the breakfast included in the stay. Some staff members seemed more fluent in English than others. Overall, pretty quiet and well-maintained.
Stayed 3 nights in Sep 2019

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good stay, bed was comfortable, everything was clean and good!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
1. Bad soundproofing 2. The strong smell of cigarette smoke whenever we enter the room, as if someone has been smoking during our absence.
Stayed 4 nights in Aug 2019

10/10 Excellent

K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff; The complimentary breakfast was nice
Stayed 2 nights in Jul 2019

8/10 Good

Hayle

Liked: Cleanliness, property conditions & facilities, room comfort
Decent stay for good price
Had a decent stay here although the receptionist was pretty rude and unfriendly unlike other hotels in Taiwan. This is like a business hotel. Breakfast was alright, mostly porridge options.
Stayed 2 nights in Jun 2019

8/10 Good

Lynn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in/out svcs were fast. The facility is clean and convenient.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019