Along with a restaurant, this smoke-free hotel has a business center and laundry facilities. Free full breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Housekeeping is available on request.
Bitan Hotel offers 69 air-conditioned accommodations with complimentary bottled water and slippers. Cable television is provided.
Bathrooms include bathtubs or showers with deep soaking bathtubs and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center. This New Taipei City hotel also offers a vending machine, a garden, and laundry facilities.
Bitan Hotel is a smoke-free property.
A complimentary full breakfast is served each morning between 7 AM and 10 AM.
Bitan Hotel has a restaurant on site.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free full breakfast available daily 7:00 AM to 10:00 AM
A restaurant
Family friendly
Baby bath
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Business services
Business center
Outdoors
Garden
In the mountains
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
12 floors
Built in 1986
Comprehensive food waste policy
Reception hall
Rooftop garden
Smoke-free property
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Deep soaking bathtub
Hair dryer
Private bathroom
Shampoo
Slippers
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
Electric kettle
Free bottled water
Refrigerator
More
Air conditioning
Energy-saving switches in guestrooms
Iron/ironing board on request
Phone
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 004
We should mention
Alcohol is not served at this property
Property is also known as
Bitan Hotel
Bitan Hotel New Taipei City
Bitan New Taipei City
Bitan Hotel Hotel
Bitan Hotel New Taipei City
Bitan Hotel Hotel New Taipei City
Bitan Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 29 out of 179 reviews" "
10 - Excellent
29
Rating 8 - Good. 92 out of 179 reviews" "
8 - Good
92
Rating 6 - Okay. 40 out of 179 reviews" "
6 - Okay
40
Rating 4 - Poor. 13 out of 179 reviews" "
4 - Poor
13
Rating 2 - Terrible. 5 out of 179 reviews" "
2 - Terrible
5
7.6/10
Cleanliness
7.8/10
Staff & service
6.0/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Okay
Robert
Nov 22, 2023
Liked: Cleanliness
Hôtel offre une belle vue sur la rivière. La chambre aurait besoin de rénovation mais c est propre
Le buffet du déjeuner pourrait être plus garni et varié mais c était bon
Personnel serviable et aimable
Proche du métro en passant par le pont suspendu
Robert
Stayed 9 nights in Nov 2023
6/10 Okay
Michael
Oct 12, 2020
Minimally acceptable rooms, convenient location
The front counter staff was confused and said we didn't have a reservation. Fortunately I had the printout and could show them. The building looks fancy on the outside but at least the part we stayed in was quite old and in need of renovation; our room was clean but the walls were scratched and (surface) damaged and the bed frame was rickety and noisy. Convenient location, only a short walk across the famous Bitan suspension bridge from Xindian station, but there are better options locally at a similar price.
Location is excellent, close to places of business in New Taipei City. Staff are very courteous and helpful. Most staff understand and speak English also. Very clean place. Noise level is low not absolutely quiet and comfortable enough for my business conference calls and webexes etc. WiFi is steady and very good. The room is a bit small if you are used to large rooms in big hotels. There isn't any gym or exercise room, and not expected either. Breakfast is reasonably good. I recommend this place highly. If I were to come to this area again, I will definitely try to stay here.
The staffs were nice
The bed sheet and pillow case had stain on them, the cupboard had a strong umpleasant odour with oil stain on the door, the fridge was rusty. And i booked for two days but the staff made a mistake and called me for check out on the second day. The room was not as spacious as the picture shown
For the price and location, there us no better place to compete with it.
CHINYUNG
6/10 Okay
Jody Tse, Hong Kong
Dec 1, 2011
Bitan Hotel
Very far away from metro station, incrediable late check-in at 6pm on Saturday. So-called riverside room in higher cost is facing the bridge leg, no view at all.