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Shihlin 13House

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shihlin 13House

Reception hall
Shower, rainfall showerhead, free toiletries, hair dryer
Quadruple Room | Blackout drapes, free WiFi, bed sheets
Reception
Property grounds

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
No.13, Furong St., Shilin Dist., Taipei, 111
  • Shilin Night Market
    10 min walk
  • Shilin Residence
    11 min walk
  • Taipei Sogo
    14 min walk
  • Taipei (TSA-Songshan)
    25 min drive

Room options

View all photos for Double Room

Double Room | Blackout drapes, free WiFi, bed sheets

Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Blackout drapes, free WiFi, bed sheets

Quadruple Room

  • 194 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Blackout drapes, free WiFi, bed sheets

Triple Room

  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | Blackout drapes, free WiFi, bed sheets

Twin Room

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Reception hall

West 59 Inn

Free WiFi
Air conditioning
3.6 out of 5, Good, (345)
The price is $33
per night
$39 total
includes taxes & fees
Jan 9 - Jan 10
West 59 Inn

About this property

Shihlin 13House

3-star hotel in Shilin
This smoke-free hotel features free WiFi in public areas.
Shihlin 13House offers 4 air-conditioned accommodations with complimentary bottled water and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Taipei hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access.

Shihlin 13House is a smoke-free property.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Family House
Shihlin 13House Hotel
Shihlin 13House Taipei
Shihlin 13House Hotel Taipei

Shihlin 13House Reviews

Reviews

6.2
Rating 10 - Excellent. 9 out of 67 reviews" "
Rating 8 - Good. 22 out of 67 reviews" "
Rating 6 - Okay. 16 out of 67 reviews" "
Rating 4 - Poor. 5 out of 67 reviews" "
Rating 2 - Terrible. 15 out of 67 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this place! Like other Expedia reviewers mentioned, after I pre-paid for the bookings, they placed a hold of hundreds (USD$, under the name Starbeauty Hotel Taipei) in my credit card without my prior consent and awareness. They failed to rectify this after several attempts. What an unpleasant and stressful tour experience!
Stayed 5 nights in Dec 2023

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service
They can only be contacted via LINE. They asked for pre-payment via LINE but my phone could not receive the authentication code sent by my credit card. Still, they charged my card (without telling me) under the business name Starbeauty Hotel and told me it was a mistake and that it would be refunded. Arranged to pay by cash at 2:30pm on the day, arrived but no rep was there. Rang and was told that they'd cancelled my booking because I hadn't paid! Argued that they can't do that because it's a contract and we had a prior arrangement, besides, they would have charged me if I hadn't turned up. They then declined my calls. Contacted Expedia, who tried to get in touch with the property but told me the property staff couldn't communicate in English. Meanwhile, witnessed the maid wiping down everything with just the guests' white towels and stepping on the towels with her shoes to wipe the floor. It showed the level of cleanliness. After more than an hour of anxious waiting, eventually, they got a cleaning maid to accept the cash payment. I was given a room with split levels which was different to the single level quadruple room that I booked. It was adjacent to a shower next door and extremely noisy when someone used the bathroom. I complained but they refused to change the room. Overall, a very stressful experience and an unpleasant stay. Save your sanity, go book somewhere else. This property should not be listed on Expedia
Stayed 2 nights in Dec 2023

2/10 Terrible

May

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a hotel.
This place is advertised as a hotel but it is NOT. It is just two level apartments with several rooms. The worst part is they do not have any employee or service desk on site, even though they said someone will be available 3:30-7:30 pm that’s not true. The customer service is horrible they do not pick up calls and don’t respond to message in time.
Stayed 1 night in Jun 2023

2/10 Terrible

Larry

Stayed 1 night in Mar 2023

8/10 Good

Takashi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
無人受付システムなのでライン登録を事前に行わければならなかったのですが当日対応してくれて無事チェックインできました。部屋も綺麗でした。
Stayed 1 night in Aug 2024

10/10 Excellent

YU WEN

Stayed 1 night in Aug 2024

10/10 Excellent

CHIEN CHENG

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

MEMBER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

BING ZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Yasushi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Alex

Stayed 1 night in Apr 2024

2/10 Terrible

jonghyeon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
좁고, 환기가 안되는 반지하 방 느낌
여태 방문했던 숙소 중 최악. 1. 너무 좁아서 움직일 수가 없고, 짐을 모두 침대에 올려놔야 함 2. 창문이 없어서 환기가 전혀 안됨 3. 습기가 빠져나가지 않아서 반지하의 꾸리꾸리한 냄새
Stayed 3 nights in Mar 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
住兩晚的感受
對開車的家庭旅遊來說比較麻煩，沒有配合的停車場，住所為單行道巷口中，停車後副駕駛座人比較無法下車，後面剛好又來車逼我們快點下車，又要再繞一圈回來讓副駕駛座下車。進去第一眼看起來乾淨整潔，肉眼看起來我們選的房間是樓中樓格局，樓上兩張雙人床，可睡四個人，樓下有沙發床可睡一個人，但樓上雙人床四人睡必須把床合在一起，合在一起時才發現地上超級髒，下面比較髒，有羽毛，許多屑屑和一顆糖果，小孩還撿起來問這是什麼，樓下樓上都有電視，樓下遙控器無法正常使用，要自己去按伺服器的選台，廁所洗手台故使用要自己小心，因為打開水，馬上就被噴衣服都濕濕的，睡覺也會一直聽到抽水馬達聲音，隔音設備不好，我也會聽到隔壁的笑聲，想必其他間也會聽到我孩子的哭聲，在台北這個住宿價錢和品質，只能說一分錢一分貨。但是，這裡的優點是，當發現廁所沒水的時候，用line問老闆，老闆也是沒多久就回覆，問題可以馬上得到回覆，這裡離麥當勞，士林夜市近。在住所附近外面一段路的馬路旁也有停車格，剛好這兩天都有停車格可以停。
Stayed 2 nights in Feb 2024

6/10 Okay

Evonne

Traveled with family and small children
Liked: Staff & service
電視的選台很少
Stayed 1 night in Jan 2024

8/10 Good

Tak Keung Cliff

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

YASUNORI

Stayed 1 night in Jan 2024

6/10 Okay

Lemon

Traveled with group
交通便利，整體房間整潔程度尚可，但房間長期維持陣陣菸味，衛生間更甚。
Stayed 3 nights in Dec 2023

10/10 Excellent

盟晴

Traveled with group
Liked: Cleanliness, amenities
服務好
Stayed 1 night in Dec 2023

6/10 Okay

Hideko

Disliked: Staff & service, property conditions & facilities
英語と台湾後がわからない　日本人にとってはとても　チェックインが難しい！ 建物のにファミリーハウスという　名前が書いてないので探しにくい❗️チェックインできれば 安く　宿泊する人がいないので　気が楽！ 駅が近いので観光が楽です！寝るだけだけならオッケー👌です
Stayed 2 nights in Nov 2023

10/10 Excellent

PEI RONG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
老闆很親切，房間很乾淨。
Stayed 1 night in Nov 2023

8/10 Good

HSIAO TING

Stayed 1 night in Oct 2023

8/10 Good

HIROKO

Liked: Cleanliness, staff & service, amenities
I used it to go to 士林夜市. It is useful to sleep, but it was noisy midnight. But I think it was better than I imagined. I registered on LINE and was able to communicate easily.
Stayed 1 night in Oct 2023

4/10 Poor

JIUN JIE

Stayed 1 night in Jul 2023

6/10 Okay

CHI HUNG

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2023