*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed seasonally each year. They will be closed from October 7 to October 7:
- Sauna
- Spa
- Swimming pool
The property will be renovating from September 16 2024 to September 18 2024 (completion date subject to change). The following areas are affected:
- Swimming pool
Guests will have access to the following alternate facilities during the renovation:
- Business facilities
- Health club
During renovations, the hotel will make every effort to minimize noise and disturbance.
Property Features
In addition to a full-service spa, GRAND HILAI TAIPEI features an outdoor pool and a sauna. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers a 24-hour fitness center, spa services, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.
GRAND HILAI TAIPEI is a smoke-free property.
- Tile flooring in public areas
- Number of outdoor pools - 1
- Elevator
- Elevator door width (inches) - 43
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 109
- Full-service spa
- Lockers available
- 24-hour front desk
- Porter/bellhop
- Grocery/convenience store
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2023
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Sauna
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Spa services on site
- Luggage storage
- Wheelchair accessible – no
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 6
- 24-hour business center
- Concierge services
- Gift shops or newsstand
- Conference center
- Banquet hall
- Parking (limited spaces)
- Total number of rooms - 425
- 24-hour fitness facilities
- Number of floors - 26
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Grocery/convenience store
- Free cribs/infant beds
Room Amenities
GRAND HILAI TAIPEI offers 425 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and toilets with an electronic bidet. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Espresso maker
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Soundproofed rooms
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Toilet with electronic bidet
- Number of beds 1
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Wardrobe or closet
- Toothbrush and toothpaste available
- Desk chair
- Magnifying mirror
- Smooth flooring in room
- Area rug/s in room
- Hardwood flooring in room
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Self-serve breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
GRAND HILAI TAIPEI has 6 restaurants on site.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa, VALMONT. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 14 years old are not allowed in the spa.
- Sauna in spa
- Hot tub in spa
- Steam room in spa
- Minimum age to access spa is 14
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille or raised signage
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
Nearby Activities
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for self-serve breakfast: approximately TWD 979 to 979 for adults, and TWD 220 to 490 for children
- Rollaway bed fee: TWD 1848.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Security system
Staff does not wear personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 2
Guests are not provided with hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
Number of children who can stay free - 2
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for TWD 1848.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Hotel Names
- GRAND HILAI TAIPEI Hotel
- Grand Hilai Hotel Taipei
- GRAND HILAI TAIPEI Taipei
- GRAND HILAI TAIPEI Hotel Taipei
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
