Grand Hyatt Taipei

5.0 star property

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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Spa
  • Free WiFi

Explore the area

Map
2 SongShou Road, Taipei, 11051
  • Taipei International Convention Center
    ‪5 min walk‬
  • Taipei 101
    ‪6 min walk‬
  • Sun Yat-Sen Memorial Hall
    ‪7 min walk‬
  • Taipei (TPE-Taoyuan Intl.)
    ‪45 min drive‬

Room options

Premium Studio, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand Executive Suite

  • 893 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Studio, 2 Twin Beds

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Suite

  • 1421 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

Diplomat Suite

  • 2024 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

Premium Studio, 1 King Bed (Club Access, 101 View)

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds (Club Access)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand Executive View Suite

  • 893 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Club Access, 101 View)

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (101 View)

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds (101 View)

  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premium Studio, 2 Twin Beds (Club Access, 101 View)

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds (Club Access, 101 View)

  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Club Access)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Grand Hyatt Taipei

5-star hotel in Xinyi
Along with 8 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Grand Hyatt Taipei offers 850 accommodations with laptop-compatible safes and complimentary newspapers. Televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Taipei hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oasis Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Grand Hyatt Taipei features an outdoor pool and a sauna. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Grand Hyatt Taipei has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Grand Hyatt Taipei has 8 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; TWD 990 for adults and TWD 495 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • A poolside bar

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 20

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the first night stay 1 month prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.
Starting January 1, 2025, this property will not provide disposable personal items, such as toothbrush, toothpaste, razor, comb, and shower cap.

Renovations and closures

The following facilities or services will be unavailable from May 5 2025 to May 5 2025 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 1200.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 990 for adults and TWD 495 for children
  • Airport shuttle fee: TWD 3100 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: TWD 3100 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TWD 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children 16 and younger to access the swimming pool area.
Property Registration Number 交觀宿字第1377號

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool

Property is also known as

Grand Hyatt Taipei
Grand Hyatt Taipei Hotel
Taipei Grand Hyatt
Grand Hyatt Taipei Hotel Taipei
Hyatt Taipei
Taipei Hyatt
Grand Hyatt Taipei Hotel
Grand Hyatt Taipei Taipei
Grand Hyatt Taipei Hotel Taipei

Grand Hyatt Taipei Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1006 reviews
Rating 8 - Good. 216 out of 1006 reviews
Rating 6 - Okay. 75 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Qun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Pooria

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Breakfast was mostly chinse style, staff were nor friendly at all…
Stayed 5 nights in Dec 2024

10/10 Excellent

siu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a big hotel,but very nice.
Stayed 4 nights in Dec 2024

10/10 Excellent

Winnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean rooms. Convenient location. Right across from Taipei 101 & close to the metro.
Stayed 2 nights in Dec 2024

8/10 Good

DIANA

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Wing Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very nice hotel!
Fantastic location, great breakfast, comfortable rooms. Would definitely stay here again!
Stayed 4 nights in Nov 2024

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had booked a room with two beds and you didn't have a bed, thus made the couch into a bed, which is not very comfortable. My son didnt like sleeping on that bed.
Stayed 6 nights in Nov 2024

10/10 Excellent

DAVID BING-KUEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT GUEST SERVICES
Stayed 9 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Ravi, Plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an amazingly beautiful property and I can recommend it wholeheartedly. Great staff and very attentive to all guests and super friendly.
Stayed 14 nights in Nov 2024

10/10 Excellent

David

Stayed 3 nights in Nov 2024

6/10 Okay

James

Traveled with family
Liked: Staff & service, amenities
The facility has been updated since my last visit more than 10 years ago. However, the caulking in the bathroom continues to have molds. The overall feel for me during my stay is that this is a dated hotel with inadequate upgrades to reflect what a flagship hotel should be like. I would consider still staying at this hotel during my next visit but would not keep my expectation too high.
Stayed 3 nights in Nov 2024

10/10 Excellent

JEEYOUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Stayed 2 nights in Nov 2024

8/10 Good

shabana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

6/10 Okay

peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A Grand Hyatt can not offer a room where the hight to the celling is only 2 m, we will never stay at a Hyatt again
Stayed 5 nights in Nov 2024

8/10 Good

Sau Ning Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Toby was very helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Yunxuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Wai Chu

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Suzanne Crowder

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quite near a number of attractions I wanted to visit. Many attractions were within an easy walk.
Stayed 4 nights in Oct 2024

10/10 Excellent

geewoo

Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a first-class hotel with very good amenities and excellent friendly staff.
Stayed 6 nights in Oct 2024