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Grand Hyatt Taipei

5.0 star property

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Photo gallery for Grand Hyatt Taipei

Lobby
Creator video - submitted by Austin Chou
Lobby
Outdoor pool, free cabanas
Sauna, steam room, body treatments, body wraps, body scrubs, facials

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
$283
includes taxes & fees
Oct 8 - Oct 9

Explore the area

View in a map
2 SongShou Road, Taipei, 11051
  • Place, Taipei International Convention Center
    ‪4 min walk‬
  • Place, Sun Yat-Sen Memorial Hall
    ‪6 min walk‬
  • Place, Taipei 101
    ‪6 min walk‬
  • Airport, Taipei (TPE-Taoyuan Intl.)
    ‪40 min drive‬

Room options

View all photos for Premium Studio, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Studio, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(20 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Executive Suite

Grand Executive Suite | In-room safe, desk, laptop workspace, blackout drapes

Grand Executive Suite

  • 893 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Club Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Premium Studio, 2 Twin Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite

In-room dining

Premier Suite

  • 1421 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomat Suite

In-room dining

Diplomat Suite

  • 2024 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed (Club Access, 101 View)

Premium Studio, 1 King Bed (Club Access, 101 View) | In-room safe, desk, laptop workspace, blackout drapes

Premium Studio, 1 King Bed (Club Access, 101 View)

8.8 out of 10
Excellent
(3 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Club Access)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds (Club Access)

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Executive View Suite

Grand Executive View Suite | In-room safe, desk, laptop workspace, blackout drapes

Grand Executive View Suite

  • 893 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Grand Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Club Access, 101 View)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Club Access, 101 View)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (101 View)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (101 View)

9.4 out of 10
Exceptional
(10 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(23 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (101 View)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds (101 View)

9.0 out of 10
Wonderful
(10 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Studio, 2 Twin Beds (Club Access, 101 View)

Premium Studio, 2 Twin Beds (Club Access, 101 View) | In-room safe, desk, laptop workspace, blackout drapes

Premium Studio, 2 Twin Beds (Club Access, 101 View)

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Club Access, 101 View)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds (Club Access, 101 View)

  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club Access)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Club Access)

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Hyatt Taipei

5-star hotel in Xinyi
Along with 8 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Grand Hyatt Taipei offers 850 accommodations with laptop-compatible safes and complimentary newspapers. Televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Taipei hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oasis Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Grand Hyatt Taipei features an outdoor pool and a sauna. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Grand Hyatt Taipei has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Grand Hyatt Taipei has 8 restaurants on site.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 20

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the first night stay 1 month prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from November 3 2025 to November 3 2025 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 1200.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 990 for adults and TWD 495 for children
  • Airport shuttle fee: TWD 3100 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: TWD 3100 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TWD 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children 16 and younger to access the swimming pool area.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool

Property is also known as

Grand Hyatt Taipei
Grand Hyatt Taipei Hotel
Taipei Grand Hyatt
Grand Hyatt Taipei Hotel Taipei
Hyatt Taipei
Taipei Hyatt
Grand Hyatt Taipei Hotel
Grand Hyatt Taipei Taipei
Grand Hyatt Taipei Hotel Taipei

Grand Hyatt Taipei Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 690 out of 1014 reviews
Rating 8 - Good. 196 out of 1014 reviews
Rating 6 - Okay. 72 out of 1014 reviews
Rating 4 - Poor. 30 out of 1014 reviews
Rating 2 - Terrible. 26 out of 1014 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yu

Stayed 5 nights in Jun 2025

10/10 Excellent

Tony

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Amisha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was very kind and friendly. They gave us a room with a beautiful view of Taipei 101 and it was very easy to walk to it and to the mall. Plus it was only a couple of minutes away from the metro. They had a restaurant on the second floor with good food and we ate there during our stay. But other dining and shopping options are very close to the property. We absolutely would stay here again and highly recommend it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joe

Stayed 5 nights in Jun 2025

10/10 Excellent

Yiu Kuen David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Truly Excellent. I enjoyed it.
Stayed 2 nights in May 2025

10/10 Excellent

MENGWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, property conditions & facilities
Beautiful lobby. Nice bar/restaurant. Staff very friendly. Frances at Concierge Desk was fantastic.
Stayed 3 nights in Jun 2025

6/10 Okay

Jen C

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
You charged me NT$800 for my 4 year-old grand niece in the restaurant on the 22nd floor. I’m a loyal customer for years. Do you think is that reasonable? I’m not happy with this. Jen Templeton
Stayed 2 nights in Jun 2025

8/10 Good

Vladimir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very good in general and room was very comfortable. The only unpleasant was very very strong smell of mold at the ground floor. Something went completely wrong there.
Stayed 6 nights in May 2025

10/10 Excellent

Jenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make sure we were well taken care of upon early check in! We felt supported and had all our needs met. Excellent stay and we will be sure to come back again and again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding facilities, service, amenities, and location! Would stay again for sure!
Stayed 2 nights in Jun 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk personnel are not friendly. There is no personal touch.
Stayed 7 nights in May 2025

6/10 Okay

Julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
For a Grand Hyatt in the luxury part of Taipei, my stay was just OK. Room was clean and had a nice view of the city and Taipei 101. Location was excellent as it had a covered bridge connected to Taipei 101. Duvet and pillows were insufficient for a luxury hotel. Breakfast was disappointing as food quality is not very good; definitely not worth the extra breakfast fee. I would choose another hotel for my next stay in Taipei.
Stayed 3 nights in Jun 2025

10/10 Excellent

MIN SING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

ELEONORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Grand Hyatt Taipei was nothing short of exceptional. The service was truly outstanding—every detail was handled with care and thoughtfulness. At breakfast, I mentioned that I don’t eat meat, and to my surprise, the chef personally prepared a special fish dish just for me—without even being asked. It was such a kind and memorable gesture that perfectly reflects the level of service at this hotel. Dinner at the hotel restaurant was equally impressive—flavorful, beautifully presented, and full of local character. The atmosphere was elegant yet comfortable, and the staff made us feel right at home. If you’re looking for a hotel in Taipei that combines luxury, world-class service, and an unforgettable culinary experience, Grand Hyatt Taipei is the place to be. I can’t wait to come back!
Stayed 3 nights in May 2025

8/10 Good

Jens viggo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run of the mill business hotel.
Stayed 19 nights in May 2025

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. My wife likes it. Stayed two nights but we didn’t do much inside the hotel. Clerks were all friendly and helpful but I hope the concierge personnel could be a bit more friendly with smiles besides of providing information - too robotic to us. We tried their Japanese buffet which was beyond our expectations, not a fancy one but great. I also like those servers who helped us with Taxi and luggages, nice and helpful. Overall, a great hotel to stay with.
Stayed 2 nights in May 2025

10/10 Excellent

Soon Hwa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Dong

Stayed 1 night in May 2025

10/10 Excellent

Brent

Stayed 2 nights in May 2025

10/10 Excellent

Jie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and amenities. Being a walking bridge away from Taipei 101 is another big plus.
Stayed 1 night in May 2025

10/10 Excellent

An H

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location for Taipei 101 visit. Also onsite spa. The hotel has a skywalk to Taipei 101 tower so it's easier to visit if there is rain and convenient to go to the MRT. Concierge staff friendly and helpful. Would be nice if they have a packing area for guests who check out but store their luggage until their flight time.
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Great
Stayed 1 night in May 2025

10/10 Excellent

Bashir, Concord

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient
Stayed 5 nights in Apr 2025