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Hotel HD Palace

3.5 star property

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Photo gallery for Hotel HD Palace

City view from property
Lobby sitting area
Reception
Property map
Deluxe Suite | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking available
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
No 100 Sec 2 An He Road, Da-an District, Taipei, 106
  • National Taiwan University
    ‪18 min walk‬
  • Taipei International Convention Center
    ‪18 min walk‬
  • Taipei World Trade Center
    ‪19 min walk‬
  • Taipei (TSA-Songshan)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (24 hours Coffee and Snacks in Lobby)

Twin Room (24 hours Coffee and Snacks in Lobby) | Premium bedding, down comforters, pillowtop beds, minibar

Twin Room (24 hours Coffee and Snacks in Lobby)

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Triple Room

  • 322 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for HD Palace suite

HD Palace suite | View from room

HD Palace suite

  • 387 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Suite

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

City Suites Taipei Nandong

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.2 out of 5, Very Good, (1002)
The price is $93
per night
$107 total
includes taxes & fees
Feb 27 - Feb 28
City Suites Taipei Nandong

About this property

Hotel HD Palace

3.5-star hotel in Daan
A restaurant, a 24-hour business center, and self parking are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning. Housekeeping is available on request.
Hotel HD Palace offers 58 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers and hair dryers.

This Taipei hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided on request.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in September 2020.

Hotel HD Palace has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Hotel HD Palace has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (TWD 100 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Built in 2007
  • Designated smoking areas (fines apply)
  • Renovated entire property - September 2020

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Disposable personal items, such as toothbrush, toothpaste, and razors are available at the front desk (surcharge).
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for TWD 2000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning deposit: TWD 5000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: TWD 1600 per vehicle (one-way)
  • Self parking fee: TWD 100 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TWD 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HD Hotel
HD Palace
HD Palace Hotel
HD Palace Taipei
Hotel HD
Hotel HD Palace
Hotel HD Palace Taipei
Palace HD
Hotel HD Palace Hotel
Hotel HD Palace Taipei
Hotel HD Palace Hotel Taipei

Hotel HD Palace Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 212 out of 693 reviews
Rating 8 - Good. 297 out of 693 reviews
Rating 6 - Okay. 123 out of 693 reviews
Rating 4 - Poor. 39 out of 693 reviews
Rating 2 - Terrible. 22 out of 693 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shahab

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Service is very slow, breakfast is limited, poor service, the waiters don’t take the dishes after we were done eating we had to take our own dirty dishes
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good with two exceptions.1) Confusing breakfast system. Not clear when breakfast begins; you are given a plate with a (pretty good) "meal" rather than options to choose from; someone is watching all the time the bread, jams and coffee, as if they want to make sure you do not take too much. 2) asked whether I could have a late check-out, even by paying extra. They kept delaying the answer for more than a day, until a few hours before the official check-out time, which made it impossible for me to make any plans. In general, communication (in English) with front desk not ideal. Once more, to be clear, the rest (room, cleanliness, quiet, location, etc.) was very good.
Stayed 3 nights in Oct 2024

8/10 Good

Hong-Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast meals are too simple. You can not choose. But their catalogue have list many items.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality is the best!
Stayed 1 night in Jun 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this place, especially their service!
Stayed 1 night in Jun 2024

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this place to stay for anyone traveling abroad to Taipei! It is the best Hospitality I’ve seen since my trips to Taipei to remain in this kind of hotel type! They went beyond their service in many levels to make staying feel safe and also worry-free! I will be back!
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel!! The proprietor is warm and welcoming, the rooms are clean and spacious, and the area is super convenient. If you want to avoid the large chain hotels, this is definitely a great alternative.
Stayed 3 nights in May 2024

6/10 Okay

Angelo

Liked: Cleanliness, property conditions & facilities, room comfort
No food and beverage service.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Perfect location. Convenient transportation. Friendly and helpful staff.
Stayed 3 nights in Mar 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostile staff.
We were greeted with very unhelpful and hostile staff. The phone in the room was broken and the hotel staffed lectured us about how we need to be more conscious of Mother Earth when when asked them to clean the room (as the button to “clean the room” was also broken). Honestly, it ruined my holiday the way we were talked to. The entrance was very small and felt like we were going through the side of the hotel. Would not recommend, especially at such a high price.
Stayed 4 nights in Mar 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location. Employees were helpful and caring.
Stayed 2 nights in Feb 2024

10/10 Excellent

Yvonne

Liked: Staff & service, amenities, property conditions & facilities
I arrived at Hotel HD Palace early in the morning and was greeted by Jane the General Manager who was very friendly. Even though check in was not until 3pm, she was so kind to let me check in early before noon! It was such a relief to go into my hotel room early after a long 16 hour flight. The room is very clean, spacious and comfortable. It is very reasonably priced and the hotel is conveniently located to shopping and transportation. Thank you to Jane and her staff for making me feel welcome in Taipei!

8/10 Good

meder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The local is excellent near 101 tower close to the metro that can take you wherever you want What I don’t like is the location of the hotel lobby which was on the second floor.
Stayed 3 nights in Nov 2023

10/10 Excellent

QuocAnh

Stayed 2 nights in Nov 2023

2/10 Terrible

Felix

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst customer service ever!
The owner/manager was extremely rude on several occasions. The hotel is old and dingy. My refrigerator was broken and they didn’t believe me or address it and just told me it takes time to get cold. We were sitting in the hotels lobby area and the owner/manager was rude with us and our family visiting us. My sisters and I were talking in the breakfast area and one sister got up to use the restroom and she immediately and rudely told her she needs her coffee cup away and my sister’s response was “I’m not going yet. I’ll be back.” Then my parents came to visit and they literally followed them on camera and physically followed them up to visiting our room. It’s my belief they’re really strict on the 2 person per room policy. Worst customer service I’ve ever had at a hotel anywhere in the world. Don’t rent here. I won’t ever recommend this place or be back.
Stayed 4 nights in May 2023

4/10 Poor

Michael

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Neighborhood is nice and quiet. The hotel needs massive repair and upgrade. Our 1st room has noisy A/C and some machine noise. So they transferred us to 2nd room that was worse—-cracked bathroom sink, A/C didnt work, wallpaper pealing, other misc things broken. So they moved us to 3rd room. Ok but still looks worn. The free breakfast was voucher for Moss Burger nearly 1/4 mile away! Not worth the US$140. More like a$70 hotel. Also both rooms had a condom in the bed drawer and you enter the hotel at bottom floor and can bypass the lobby and go directly to the rooms as elevator doesnt require keycard. …..hmmm….
Stayed 2 nights in Apr 2023

10/10 Excellent

Tuck Weng

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price not equivalent to view promised
Book the room in order to view fireworks of Taipei 101. Was given a room with the view of Taipei 101 from the room’s toilet. Disappointed with the view in the room as hotel offered hotel stayers to go to rooftop to view the fireworks for free. I could have just booked a cheaper room instead of a guaranteed view from the room (toilet).
Stayed 1 night in Dec 2019

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
aged business hotel
a business hotel. Within walking distance to the night market. Near to Family Mart and 7-11
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A conveniently Iocated, reasonably priced hotel with good sized rooms, clean, well equipped, polite and helpful staff. The only small minus would be the limited breakfast range, did not have any cereal.
Stayed 4 nights in Nov 2019

8/10 Good

Luming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old hotel
The owner constantly yelled at her staffs (or even customers) in the lobby and restaurant area during breakfast time. The room is really old without updates for a while.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Most materials in the room were good. The staff was great. The location was convenient to the activities we were pursuing. The breakfast was okay--could've been better quality. Meanwhile, the internet was slow and inconsistent, and cleaning service ignored the "Do Not Disturb" indicator and still came into the room to clean.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019