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Phoenix Pavilion Hot Spring Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Phoenix Pavilion Hot Spring Hotel

Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath) | Terrace/patio
Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath) | Deep soaking bathtub
Deluxe Room, 1 Double Bed (Partial open-air hot spring bath) | Bathroom | Combined shower/tub, spring water tub, hair dryer, slippers
Exterior
Standard Quadruple Room, 2 Double Beds | Individually decorated, blackout drapes, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
1 Tianzhu Lane, Wenquan Road, Beitou District, Taipei, 112
  • Beitou Hot Springs Park
    ‪2 min walk‬
  • Beitou Thermal Valley
    ‪4 min walk‬
  • Beitou Hot Spring Museum
    ‪5 min walk‬
  • Taipei (TSA-Songshan)
    ‪36 min drive‬

Room options

View all photos for Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath)

Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath) | Individually decorated, blackout drapes, free WiFi, bed sheets

Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath)

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Individually decorated, blackout drapes, free WiFi, bed sheets

Standard Double Room

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | Individually decorated, blackout drapes, free WiFi, bed sheets

Standard Quadruple Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed (Partial open-air hot spring bath)

Deluxe Room, 1 Double Bed (Partial open-air hot spring bath) | Bathroom | Combined shower/tub, spring water tub, hair dryer, slippers

Deluxe Room, 1 Double Bed (Partial open-air hot spring bath)

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Quadruple Room

Premium Quadruple Room | Individually decorated, blackout drapes, free WiFi, bed sheets

Premium Quadruple Room

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Family Room

Deluxe Family Room | Individually decorated, blackout drapes, free WiFi, bed sheets

Deluxe Family Room

  • 377 sq ft
  • Sleeps 8
  • 1 Double Bed and 2 Double Futons OR 2 Double Beds and 1 Double Futon

View all photos for Budget Double Room

Budget Double Room | Individually decorated, blackout drapes, free WiFi, bed sheets

Budget Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Individually decorated, blackout drapes, free WiFi, bed sheets

Classic Double Room

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Quadruple Room

Individually decorated, blackout drapes, free WiFi, bed sheets

Premium Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room

Individually decorated, blackout drapes, free WiFi, bed sheets

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Individually decorated, blackout drapes, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Double room

Individually decorated, blackout drapes, free WiFi, bed sheets

Budget Double room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room

Individually decorated, blackout drapes, free WiFi, bed sheets

Premier Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Individually decorated, blackout drapes, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Individually decorated, blackout drapes, free WiFi, bed sheets

Deluxe Family Room

  • Sleeps 6
  • 2 Double Futons and 1 Double Bed OR 2 Double Beds and 1 Double Futon

View all photos for Standard Quadruple Room

Individually decorated, blackout drapes, free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

SHAN-YUE hotspring hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
3.6 out of 5, Good, (765)
The price is $118
per night
$118 total
includes taxes & fees
Feb 9 - Feb 10
SHAN-YUE hotspring hotel

About this property

Phoenix Pavilion Hot Spring Hotel

3-star hotel in Beitou
This hotel features a restaurant, coffee/tea in a common area, and a 24-hour front desk. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, tour/ticket assistance, a TV in a common area, and a porter/bellhop are onsite.
Phoenix Pavilion Hot Spring Hotel offers 25 air-conditioned accommodations with complimentary bottled water and slippers. Each accommodation is individually decorated. LED televisions come with digital channels.

Bathrooms include shower/tub combinations, spring water baths, and hair dryers. This Taipei hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wireless Internet access is complimentary. A complimentary area shuttle within 2 kilometers is available for guests. This hot springs hotel also offers tour/ticket assistance, coffee/tea in a common area, and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Phoenix Pavilion Hot Spring Hotel has designated areas for smoking.

Taiwanese breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Phoenix Pavilion Hot Spring Hotel has a restaurant on site.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 2 km
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily Taiwanese breakfast available 8:00 AM to 10:00 AM for a fee: TWD 100 for adults and TWD 100 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Individual decor

Policies

Check-in

Check-in start time: 7:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for Taiwanese breakfast: approximately TWD 100 for adults and TWD 100 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Phoenix Pavilion Hot Spring Hotel Taipei
Phoenix Pavilion Hot Spring Hotel
Phoenix Pavilion Hot Spring Taipei
Phoenix Pavilion Hot Spring
Phoenix Pavilion Hot Spring
Phoenix Pavilion Hot Spring Hotel Hotel
Phoenix Pavilion Hot Spring Hotel Taipei
Phoenix Pavilion Hot Spring Hotel Hotel Taipei

Phoenix Pavilion Hot Spring Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 169 out of 712 reviews" "
Rating 8 - Good. 371 out of 712 reviews" "
Rating 6 - Okay. 142 out of 712 reviews" "
Rating 4 - Poor. 23 out of 712 reviews" "
Rating 2 - Terrible. 7 out of 712 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
The in room onsen was glorious after a long flight. It was easy to get picked up from station in the free shuttle (using MRT payphone for free - ask in the ticket booth) Very pretty room & lovely surrounding countryside.
Stayed 1 night in Jul 2024

10/10 Excellent

Eileen Lai Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

ying

Traveled with family
Need provide hook to hand towels in bathroom
Stayed 3 nights in May 2024

8/10 Good

Yen Fang, Staten Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is safe and walkable for dining and close to MRT train station....
Stayed 3 nights in Nov 2023

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced Stay
We stayed in their premier room at a higher than usual rate as compared with other hotels nearby. It was disappointing because of the room was dusty and didn’t come with heat air conditioning. Hopefully their management will improve the room condition if they want to continue charging at premium price.
Stayed 1 night in Nov 2023

10/10 Excellent

Chee Fai

Stayed 1 night in Apr 2023

10/10 Excellent

Genie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
private hot spring n cozy room
Stayed 3 nights in Feb 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Overall ok
There’s no lift and very tiring to climb up and down. The room needs to be sound proof as the door is very thin and some hotel guests are very noisy at night. However, the driver of the free shuttle is very friendly and helpful and the receptionist is also very nice.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Great but no lift
Service is very good as the staff is very friendly and helpful. However, there’s no lift and it’s tiring to climb all the way up to the 3rd floor. The beds are one the hardest that I have ever slept on.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Wai Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staffs. Good breakfirst. And each room have bathroom for family SPA
Stayed 2 nights in Dec 2019

10/10 Excellent

Lan, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit old style but comfy enough to stay. Big and nice spring spa tub outside made my trip special.
Stayed 1 night in Nov 2019

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot springs hotel
The hotel is up on a small hill among many other hot springs hotels. We have a room with a hot springs tub that white sulfur hot springs comes directly in. The people there were super nice. You call them when you get off the MRT station and they will send a car to pick you up. There is a bus stop by the hotel but is a small shuttle bus, don’t bring luggage onto the bus , there is no room for luggage. One can walk down to Beitou city centre about 10-15 minutes. Breakfast is included and it’s the Taiwanese style breakfast, no beacon nor sausages.
Stayed 5 nights in Nov 2019

10/10 Excellent

ShawnWong, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and unique. Very traditional Taiwanese feel stay. It feels like we are staying at our relative house than hotel. All staff take care of our families and friends like our relatives. I am truly impressed and touch by their effort and kindness. Will like to take this opportunity to thanks them and tell them I will definitely stay with them again.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The staff is very helpful and nice. The breakfast is homemade style. However the dish is a little bit salty. If the hotel can provided more vegetables,it would be nice!
Stayed 2 nights in May 2019

6/10 Okay

Shu

Disliked: Amenities
Bathing with hot spring water everyday. Bed a bit flimsy. No elevator/lift and spiral stair a bit danger.
Stayed 2 nights in Apr 2019

10/10 Excellent

Amelie

Liked: Cleanliness, staff & service, property conditions & facilities
2 bedrooms suite with private outdoor bath
We traveled as a family with 2 teens and booked the family suite as it had 2 bedrooms. It met our expectations. The outdoor private bath was a lovely feature. There is also an indoor tub in the bathroom but sounds carry from the hotel’s bath next door. The living room is a tatami, it would have been nice to have options to comfortably sit together. Wifi was okay. Breakfast buffet is Taiwanese style and The hotel is uphill and difficult to find the first time. We used the free shuttle feature a few times which was a nice feature. Beitou is a really nice area and worth visiting.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2019

8/10 Good

nana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly. my parents flight need them to depart at 3:30am, the hotel gladly pack thier breakfast for them which is so sweet. They offered service to send you to beitou town as well. Highly recommended !
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle to MRT between 9-10, friendly staff, comfy bed, convenient store (walking distance 5 mins), simple breakfast. No lift and strong sulfur smell.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019