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Platinum Hotel

4.0 star property

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Photo gallery for Platinum Hotel

Exterior
Standard Twin Room | Premium bedding, minibar, in-room safe, desk
Lobby sitting area
Property grounds
Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking included
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
No.77, Anxing Rd., Xindian Dist., New Taipei City, 231
  • National Taiwan University
    ‪8 min drive‬
  • Lungshan Temple
    ‪11 min drive‬
  • Taipei 101
    ‪11 min drive‬
  • Taipei (TPE-Taoyuan Intl.)
    ‪45 min drive‬

Room options

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • 532 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room

Deluxe Single Room | Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Delicate Room(City view)

Premium bedding, minibar, in-room safe, desk

Delicate Room(City view)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Platinum Suite

Premium bedding, minibar, in-room safe, desk

Platinum Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Bathroom | Shower, hydromassage showerhead, free toiletries, hair dryer

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room

Living area | 42-inch LED TV with satellite channels, TV

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Junior Room

Premium bedding, minibar, in-room safe, desk

Premium Junior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Lohas Premium Room With Balcony

Premium bedding, minibar, in-room safe, desk

Lohas Premium Room With Balcony

  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Mountain View Room

Premium bedding, minibar, in-room safe, desk

Deluxe Mountain View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for High Floor Deluxe Mountain View Room

Premium bedding, minibar, in-room safe, desk

High Floor Deluxe Mountain View Room

  • Sleeps 2
  • 1 King Bed

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About this property

Platinum Hotel

4-star hotel in Xindian
A restaurant, a health club, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Platinum Hotel offers 225 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

This New Taipei City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a health club, a vending machine, and an arcade/game room. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Platinum Hotel has designated areas for smoking.

Taiwanese breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Platinum Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily Taiwanese breakfast available 6:30 AM to 10:00 AM for a fee: TWD 528 for adults and TWD 352 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Health club

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Built in 2015
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property offers daily metro station shuttle service from MRT Xindian and MRT Nanshijiao station.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 1300.0 per night

Property payment types

Important information

Optional extras

  • Fee for Taiwanese breakfast: approximately TWD 528 for adults and TWD 352 for children
  • Rollaway bed fee: TWD 1300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Platinum Hotel New Taipei City
Platinum New Taipei City
Platinum Hotel Hotel
Platinum Hotel New Taipei City
Platinum Hotel Hotel New Taipei City

Platinum Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 113 out of 211 reviews
Rating 8 - Good. 76 out of 211 reviews
Rating 6 - Okay. 15 out of 211 reviews
Rating 4 - Poor. 4 out of 211 reviews
Rating 2 - Terrible. 3 out of 211 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Keng L

Stayed 3 nights in Jul 2024

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern. Surrounding does not have much choice on restaurant etc.
Stayed 5 nights in Oct 2023

10/10 Excellent

PATRICK, SAN FRANCISCO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very polite and help me a lot. Therefore recommend for said hotel.
Stayed 4 nights in Feb 2023

10/10 Excellent

YUMIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great Clean and spacious Will stay again
Stayed 1 night in Oct 2020

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3.5 Star Stay
It's one of the best options in the area but clearly a 3.5 start hotel
Stayed 2 nights in Jan 2020

10/10 Excellent

Jaime Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall is good, except staffs are somewhat unfriendly.
Stayed 2 nights in Jul 2019

10/10 Excellent

Wonil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Tess

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, quiet, staff was helpful. It’s a bit far from the rest of Taipei, but I kind of enjoyed that.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Hotel is relatively new but a bit far from the town centre. Otherwise it was a good stay and the breakfast spread was more than sufficient.
Stayed 2 nights in Dec 2018

8/10 Good

Chung Yen Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel in a sluggish area
The hotel itself is very good, however, the area is not so good, but it suits me as it is near the conference location where I am joining.
Stayed 6 nights in Sep 2018

10/10 Excellent

Verline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Raj, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for leisure and business
This hotel was fantastic and I never imagined this would so good. pity I was there for only one day and certainly will come back again. it is not too far either to go to the town, but for me it was perfect to go about my work. I would say that it is an excellent hotel for business travelers too.

10/10 Excellent

2018 Comeback, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
I really enjoyed my stay; it was one of the best ever; I loved the peace and quite outside of the city; all the eateries nearby; metro not too far; everything I needed was within walking distance

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked premium room for 2 nights to get away from Taipei. The room itself is massive and bathroom is the size of another room. The room has little mountains view and extremely quiet and spacious. We like the working space as well. The hotel is very new so the room condition is polish. The only issue is wifi seems to be extremely slow and breakfast was just ok. For this price and if what you need is a big room to have some quiet time, I think it is worth it. 10 minutes ride by taxi to Xindian town and 10 minutes walk you can find some local food nearby.

10/10 Excellent

Sam Sam, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Free taxi to MRT service very great! BREAKFAST is also very great!

10/10 Excellent

Sam, Hong KONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They provide free taxi to MRT. Very very helpful!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃檯很親切，停車也方便 整體清淨也很乾淨
Stayed 1 night in Nov 2024

8/10 Good

BIBI

Stayed 3 nights in Sep 2024

10/10 Excellent

RueiSyuan

Stayed 2 nights in Sep 2024

10/10 Excellent

Yu Hsiang

Liked: Cleanliness, staff & service, property conditions & facilities
不錯早餐豐富
Stayed 1 night in Sep 2024

10/10 Excellent

RueiSyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024