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Santos Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Santos Hotel

Studio Suite | In-room safe, blackout drapes, soundproofing, bed sheets
Property grounds
View from property
City view from property
Studio Suite | In-room safe, blackout drapes, soundproofing, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
No. 49, Sec. 3, Cheng De Road, Taipei, 103
  • Taipei Expo Park
    ‪8 min walk‬
  • Qingguang Market
    ‪9 min walk‬
  • TaipeiEYE
    ‪11 min walk‬
  • Taipei (TSA-Songshan)
    ‪4 min drive‬

Room options

View all photos for Standard Triple Room

In-room safe, blackout drapes, soundproofing, bed sheets

Standard Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Room

Executive Room | In-room safe, blackout drapes, soundproofing, bed sheets

Executive Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

In-room safe, blackout drapes, soundproofing, bed sheets

Suite

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, blackout drapes, soundproofing, bed sheets

Standard Twin Room, 2 Twin Beds

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

In-room safe, blackout drapes, soundproofing, bed sheets

Single Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, 1 Bedroom, City View

Family Quadruple Room, 1 Bedroom, City View | In-room safe, blackout drapes, soundproofing, bed sheets

Family Quadruple Room, 1 Bedroom, City View

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property grounds

Royal Seasons Hotel Taipei Nanjing West

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1011)
The price is $63
per night
$73 total
includes taxes & fees
Jan 27 - Jan 28
Royal Seasons Hotel Taipei Nanjing West

About this property

Santos Hotel

4-star hotel in Datong
This smoke-free hotel features a restaurant, a business center, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite. Housekeeping is available on request.
Santos Hotel offers 287 accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, slippers, bidets, and hair dryers. Housekeeping is provided on request.
The hotel offers a restaurant. Wireless Internet access is complimentary. A business center is on site at this 4-star property. This Taipei hotel also offers multilingual staff, tour/ticket assistance, and room service (during limited hours).

Santos Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Santos Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (TWD 720 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: TWD 605 for adults and TWD 385 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet

More

  • 1 building
  • 16 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 605 for adults and TWD 385 for children
  • Nearby parking fee: TWD 720 per day (3 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided every 2 days.
Property Registration Number 交觀業字第1435號公司名稱：三德觀光大飯店股份有限公司統編：07613594

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Santos Hotel
Santos Hotel Taipei
Santos Taipei
Santos Hotel Hotel
Santos Hotel Taipei
Santos Hotel Hotel Taipei

Santos Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 318 out of 1000 reviews" "
Rating 8 - Good. 434 out of 1000 reviews" "
Rating 6 - Okay. 157 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Alexander De Vilbiss

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel was clean and the staff were very friendly but the rooms were very dated and showing signs of wear. The amenities were also not as robust as expected.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexander, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at the Santos Hotel, and every stay has been excellent.
Stayed 5 nights in Sep 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high end hotel, great value for the price. Felt like we were staying at Sands resort or Ritz.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ihssan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santos Hotel made my trip better
Thank you so much for the amazing experience. This was my first solo trip and thanks to Santos Hotel I got to enjoy every single day here!! Everything was clean and spacious. The service here is amazing!! Thank you so much!
Stayed 3 nights in Aug 2024

10/10 Excellent

Wen Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Wen Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price, great service and great location
It is a hotel with history! The staffs are very friendly and professional. It’s location is very convenient, it is near by MingChuanXi Road MRT station, very easy to get to any place of great Taipei metro area.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at the Santos Hotel. I previously stayed last November for 28 nights, and this time for three nights. The hotel has nice rooms, great staff, and excellent location to the MRT and buses, and is in a very walkable location. I will be staying for my third visit in September. I highly recommend this hotel.
Stayed 3 nights in Jul 2024

8/10 Good

Emmy, SPRINGVILLE

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The beds are too hard. It’s not impossible to sleep in them, but softer beds would be nice.
Stayed 2 nights in Jul 2024

8/10 Good

Secilil

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and affordable
Stayed 2 nights in Jun 2024

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Frank Kuan Shin

Traveled with family
Liked: Cleanliness, staff & service
Great value
The bed aren't comfortable enough, everything else is great value
Stayed 13 nights in Mar 2024

4/10 Poor

Poh Sim

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Parking. Customer service very ego. Keep chasing guests to leave whether it is breakfast time or check out time. Old furniture and room smell dusty old.
Stayed 1 night in Mar 2024

6/10 Okay

ThanhMai

Liked: Staff & service
Disliked: Property conditions & facilities
the room and hallway carpet's big smells also I found a rocker !
Stayed 4 nights in Mar 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and knowledgeable. Over all staying for over 2 weeks have great experience.Definitely come back again next time when visit Taiwan.
Stayed 8 nights in Feb 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Over all is very nice. I booked 2 weeks of staying. I’m happy the room was pretty good size water was stay strong and nice hot. Since we stayed for 2 weeks not just couple night if they would have provided a microwave in the room I would be very very happy. It’s kind of inconvenient without a microwave since I live in US and heavily used it. Otherwise I like the hotel and consider returning back here next year when I’m visiting Taiwan again.
Stayed 6 nights in Feb 2024

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Kai

Traveled with family
Liked: Staff & service
Handy location
Stayed 4 nights in Jan 2024

8/10 Good

Anurag

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Jan 2024

10/10 Excellent

Roger, Fremont

Stayed 1 night in Jan 2024

8/10 Good

Chun Wee

Traveled with family
Liked: Cleanliness, staff & service
Place is abit old but furniture still in good condition, only thing is the air-conditioning is not remote control, 2nd day then found the control knob, which is not at normal eye level to spot it, and after adjusting it, feel no difference in the room temperature.
Stayed 4 nights in Jan 2024

2/10 Terrible

Matthew

Disliked: Staff & service
We booked Santos Hotel Nov 1 to Nov 3 2023 There was a fire, with smoke, late at night. The whole building was evacuated, with guests standing outside waiting for hours, some in pajama. The hotel had to ask every guest to cancel their stay and leave. Since then, we've been waiting for our refund. I contacted Hotels.com as well, and they told me it would take 1 week to process and that was 2 months ago and no refund yet. Hotels.com could care less that a room they sold caught on fire and they did nothing proactively to take care of the customers. i had to find another hotel that night myself, paid for it, and didn't ask hotels.com to reimburse me for incidentals. I just want my refund for the room in the hotel that caught on fire and we didn't stay in.
Stayed 2 nights in Oct 2023

8/10 Good

ANDY

Traveled with family
Liked: Cleanliness, staff & service
We stayed at the Santos Hotel for about 12days and it has been an overall decent experience! There is a lot to like and things to take note of: Location - 8/10: Very convenient! Minquan W Rd Station(metro) is a 6min walk from the hotel which can take you easily to key places for your visit. there are many bus options nearby as well as a few 7-11’s around. Taxis can be found outside the station too. Staff/ Customer Service - 8/10: Staff was helpful and responsive to issues. One of our lamps went out and they came to fix it quickly. Housekeeping also very helpful and quick in cleaning. They are willing to provide you with change of towels and trash bags if you do not end up room cleaning for the day. Amenities - 7/10: Not the worst; everything was functional but wallpaper and the bedding seemed outdated. The first day there was a musty smell but it went away after we ran the AC. AC is climate controlled and if it’s too hot you can open the window, otherwise when the AC is useable it’s very cold. Perfect for sleeping! The pillows on the bed are deceivingly thin. They are puffy at first but once you put your head on them they deflate and don’t provide enough support. Would recommend using the extra blankets in the closet to prop it up. Overall Score - 8/10: Overall, good experience. The location is great, staff was decent, and having a convenience store downstairs is always a plus. There were some minor issues with amenities but nothing that ruined the trip.
Stayed 13 nights in Dec 2023

6/10 Okay

Thomas

Stayed 2 nights in Dec 2023

10/10 Excellent

Alexander, Chicago

Stayed 28 nights in Nov 2023

8/10 Good

Shu Wen Ann

Liked: Cleanliness, property conditions & facilities
The hotel is old but clean. MRT is nearby, less than 10 mins walk. The area is close to department stores and shopping areas.
Stayed 4 nights in Nov 2023