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Sheraton Grand Taipei Hotel

5.0 star property

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Photo gallery for Sheraton Grand Taipei Hotel

Exterior
Reception
Director King Room | Premium bedding, minibar, in-room safe, desk
Seasonal outdoor pool
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Parking included

Explore the area

Map
12 Zhong Xiao East Road Sec 1, Taipei, 100
  • National Taiwan Democracy Memorial Hall
    ‪19 min walk‬
  • Ningxia Night Market
    ‪2 min drive‬
  • Taipei Arena
    ‪4 min drive‬
  • Taipei (TPE-Taoyuan Intl.)
    ‪44 min drive‬

Room options

View all photos for Executive Diplomatic Suite 2 Twin Bed

Executive Diplomatic Suite 2 Twin Bed | Premium bedding, minibar, in-room safe, desk

Executive Diplomatic Suite 2 Twin Bed

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Diplomatic Suite King

Executive Diplomatic Suite King | Premium bedding, minibar, in-room safe, desk

Executive Diplomatic Suite King

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomatic Suite 1 King Bed

Diplomatic Suite 1 King Bed | Premium bedding, minibar, in-room safe, desk

Diplomatic Suite 1 King Bed

  • 710 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Director King Room

Director King Room | Premium bedding, minibar, in-room safe, desk

Director King Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 2 Double Beds

Premier Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Premier Double Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Premier King, Executive lounge access

Executive Premier King, Executive lounge access | Premium bedding, minibar, in-room safe, desk

Executive Premier King, Executive lounge access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room, 2 Twin Bed

Executive Deluxe Room, 2 Twin Bed | Premium bedding, minibar, in-room safe, desk

Executive Deluxe Room, 2 Twin Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Deluxe Room, 1 Double Bed

Executive Deluxe Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Executive Deluxe Room, 1 Double Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room, 2 Twin Beds

Premier Twin Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Twin Beds

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, City View

Deluxe Twin Room, 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Twin Beds, City View

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sheraton Grand Taipei Hotel

5-star hotel in Zhongzheng
9 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Grand Taipei Hotel offers 683 accommodations with minibars and safes. Beds feature premium bedding. 50-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Taipei hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 15 years old are not allowed in the swimming pool or fitness facility.

In addition to a seasonal outdoor pool, Sheraton Grand Taipei Hotel provides a hot tub, a sauna, and a fitness center. Dining is available at one of the hotel's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

A business center is on site at this 5-star property. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Sheraton Grand Taipei Hotel is a smoke-free property.

Self-serve breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Dragon - This restaurant serves lunch and dinner.
Pizza Pub - This restaurant serves lunch and dinner. Open daily.
Momoyama - This restaurant serves lunch and dinner. Open daily.
Kitchen 12 - This restaurant serves breakfast, lunch, and dinner. Open daily.
The Guest House - This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:00 AM for a fee: TWD 880 for adults and TWD 440 for children
  • 9 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Kitchen 12
  • Momoyama
  • Pizza Pub
  • The Dragon
  • The Guest House

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Height-adjustable showerhead
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The property will be renovating from July 23 2025 to September 7 2025 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 1900.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: TWD 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately TWD 880 for adults and TWD 440 for children
  • Rollaway bed fee: TWD 1900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to December
A car is required for transportation to and from this property
Guests under 15 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Taipei
Sheraton Grande Taipei
Sheraton Grande Taipei Hotel
Sheraton Hotel Taipei
Sheraton Taipei
Sheraton Taipei Hotel
Taipei Sheraton
Taipei Sheraton Grande
Taipei Sheraton Grande Hotel
Taipei Sheraton Hotel
Sheraton Grand Taipei Hotel
Sheraton Grand Taipei
Sheraton Taipei Hotel Taipei
Sheraton Grand Taipei Hotel Hotel
Sheraton Grand Taipei Hotel Taipei
Sheraton Grand Taipei Hotel Hotel Taipei

Sheraton Grand Taipei Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 525 out of 1070 reviews
Rating 8 - Good. 409 out of 1070 reviews
Rating 6 - Okay. 98 out of 1070 reviews
Rating 4 - Poor. 22 out of 1070 reviews
Rating 2 - Terrible. 16 out of 1070 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not too bad overall, but for the price...
overall a nice place but the room is a little small for a 3 people capacity. Hotel also didnt provide any hand/body lotion so its a little strange for a 5 star property. Our room also had a view of the back alley which was not too pleasant but I get what you paid for. The location was great as it is closed to several MRT stations.
Stayed 2 nights in Dec 2024

6/10 Okay

Tien Chong

Traveled with family and small children
Liked: Staff & service, amenities
Exterior From the external looking in, the eatablishment looks possibly understatedly grand. It is quite a massive building for a hotel. I enjoyed the quiet grandiose. Lobby Upon entry, the low ceiling hits you right away. You start to doubt the degree of luxury associated with the hotel. The low ceiling is stifling and there is little effort to spruce the space up for Christmas, for staying guests who may celebrate this major festival. Room We got a premier room for the bigger space required for our 10-nights stay. The low ceiling is still a bother. What for certain hits us much worse, is the musky smell which persisted throughout the stay. We had to air the room every time we return. Unsure if it actually got better from the airing, we got use to it or we had unknowingly resigned ourselves to the reality of things. What is shocking is how there is little effort to improve, given how there must be someone to can smell it and sense how it is offensive. The room has little to no elements of luxurious opulence, if you are seeking these for a 5-star stay. Sure the room is functional and we enjoyed the space a lot but truth be told, the Sheraton provides overwhelmingly little, in terms of in-your-face wow factors, for a 5-star Marriott establishment. Service Staff was courteous and reasonably obliging but you will not feel like a distinguished guest, that’s for sure. I have more but 1,500 char limit. Disappointed. I may be misguided but I expected more, much more.
Stayed 10 nights in Dec 2024

8/10 Good

Alfred

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Exec lounge is abit small considering they have to give time limit Otherwise the hotel is a great choice
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Tomai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and very friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Ken Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 3 nights in Nov 2024

8/10 Good

Roozbeh

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty good, I thought the breakfast could have had more things.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2024

10/10 Excellent

Ron

Stayed 3 nights in Nov 2024

8/10 Good

Roland Shiong Kwong

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient close to Shandao Temple station.
Stayed 6 nights in Nov 2024

8/10 Good

Daniel C

Stayed 14 nights in Sep 2024

10/10 Excellent

Margaret

Stayed 2 nights in Oct 2024

10/10 Excellent

kayvan, morgan hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well maintained. The neighborhood is clean and safe.
Stayed 14 nights in Sep 2024

10/10 Excellent

Brad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in the heart of Taipei that you cannot go wrong staying at. Dining options are tremendous and the staff is extremely accommodating! I would highly recommend when traveling to Taiwan!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay. Staff were courteous and helpful despite some language barrier. Breakfast buffet had lots of variety and not too expensive. We had a problem with the room next door being too noisy, too late and the issue was dealt with promptly. Hotel very centrally located.
Stayed 3 nights in Aug 2024

10/10 Excellent

T

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Room and attentive staff! We booked this trip last minute when our flight was cancelled due to a typhoon. We choose the hotel due to the proximity to historic sites and ease of transportation. Definitely would like to stay here again if we are able to come back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel, marvelous bed, pillows, linens, beautiful interiors, competent, gracious staff, immaculately clean, lovely room amenities, first-class restaurants with delicious foods and artistic presentation. Of all the hotels I’ve stayed in throughout the world, this is a favorite.
Stayed 6 nights in Jul 2024

4/10 Poor

Gyorgy

Disliked: Staff & service, amenities, property conditions & facilities
The front of house staff is not polite and not helpful at all. This is not a 5 start hotel experience. Middle of the night had to move room due to noise and did not even ask on my check out or say sorry. This is more a 3 start hotel with the whole experience
Stayed 1 night in Jul 2024

10/10 Excellent

Alvin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2024

10/10 Excellent

ling, katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Stayed 2 nights in Jun 2024

10/10 Excellent

Nancy

Stayed 1 night in Jun 2024

8/10 Good

Wan Ting

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall ok, but bed was not comfy.
Stayed 4 nights in Apr 2024