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The Great Roots Forestry SPA Resort

4.0 star property

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Hot springs
Hot springs
Prince Elegant Guest Room | Front of property
Front of property
Grand Suite, 5 Bedrooms, Connecting Rooms, Mountain View | Down comforters, in-room safe, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Parking included
  • Gym
  • Free WiFi

Explore the area

Map
No.80, Chajiao, Sanxia District, New Taipei City, 237
  • Sanxia Old Street
    ‪11 min drive‬
  • Jiaobanshan Park
    ‪19 min drive‬
  • Xiaowulai Sky Walk
    ‪25 min drive‬
  • Taipei (TPE-Taoyuan Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Twin Guest Room

Deluxe Twin Guest Room | Down comforters, in-room safe, laptop workspace, blackout drapes

Deluxe Twin Guest Room

  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Prince Quad Room

Prince Quad Room | Down comforters, in-room safe, laptop workspace, blackout drapes

Prince Quad Room

  • 388 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Deluxe Quad Guest Room

Deluxe Quad Guest Room | Down comforters, in-room safe, laptop workspace, blackout drapes

Deluxe Quad Guest Room

  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Prince Elegant Guest Room

Prince Elegant Guest Room | Front of property

Prince Elegant Guest Room

  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Scenic Travel Lodge

Scenic Travel Lodge | Down comforters, in-room safe, laptop workspace, blackout drapes

Scenic Travel Lodge

  • 1776 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Triple Guest Room

Deluxe Triple Guest Room | Down comforters, in-room safe, laptop workspace, blackout drapes

Deluxe Triple Guest Room

  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Great Roots Twin Guest Room

Great Roots Twin Guest Room | Down comforters, in-room safe, laptop workspace, blackout drapes

Great Roots Twin Guest Room

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Down comforters, in-room safe, laptop workspace, blackout drapes

Standard Quadruple Room

  • 431 sq ft
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Futon

View all photos for Deluxe Hot Spring Suite

Deluxe Hot Spring Suite | Down comforters, in-room safe, laptop workspace, blackout drapes

Deluxe Hot Spring Suite

  • 56 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Pet Friendly Twin Room

Pet Friendly Twin Room | Down comforters, in-room safe, laptop workspace, blackout drapes

Pet Friendly Twin Room

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite, 5 Bedrooms, Connecting Rooms, Mountain View

Grand Suite, 5 Bedrooms, Connecting Rooms, Mountain View | Down comforters, in-room safe, laptop workspace, blackout drapes

Grand Suite, 5 Bedrooms, Connecting Rooms, Mountain View

  • 3202 sq ft
  • Mountain view
  • Sleeps 10
  • 5 King Beds

View all photos for Family Room with Kids Amenities

Family Room with Kids Amenities | Down comforters, in-room safe, laptop workspace, blackout drapes

Family Room with Kids Amenities

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Futon

View all photos for Scenic Elegant Guest Room

Scenic Elegant Guest Room | Down comforters, in-room safe, laptop workspace, blackout drapes

Scenic Elegant Guest Room

  • 890 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Great Roots Guest Room for five

Great Roots Guest Room for five | Down comforters, in-room safe, laptop workspace, blackout drapes

Great Roots Guest Room for five

  • 495 sq ft
  • Sleeps 5
  • 3 Twin Beds and 2 Twin Futons

View all photos for Great Roots Triple Guest Room

Great Roots Triple Guest Room | Down comforters, in-room safe, laptop workspace, blackout drapes

Great Roots Triple Guest Room

  • Sleeps 3
  • 1 Large Twin Bed and 1 Double Bed

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$72 total
includes taxes & fees
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About this property

The Great Roots Forestry SPA Resort

4-star resort in Sanxia
2 restaurants, a full-service spa, and a fitness center are available at this smoke-free resort. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 coffee shops/cafes, a snack bar/deli, and a seasonal outdoor pool.
The Great Roots Forestry SPA Resort offers 200 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 42-inch LED televisions come with cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the resort include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 8:00 AM to 11:00 PM. There are hot springs on site.

In addition to a full-service spa, The Great Roots Forestry SPA Resort features hot springs and a fitness center. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 4510 square feet (419 square meters) include conference space. This family-friendly resort also offers a seasonal outdoor pool, barbecue grills, and a vending machine. For a surcharge, the property provides an area shuttle within 30.6 kilometers, a train station pick-up service, and a train station drop-off service. Complimentary self parking is available on site, along with a car charging station.

The Great Roots Forestry SPA Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Crown Prince Restaurant - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Liyan Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Great Roots Cafe - This café serves light fare only. Open daily.
Scenic Café - This coffee shop serves lunch, dinner, and light fare. Open select days.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 30.6 km
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Crown Prince Restaurant
  • Great Roots Cafe
  • Liyan Chinese Restaurant
  • Scenic Café

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Hot springs
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,510 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Hot/mineral springs
  • Massage
  • Public bath open from 8:00 AM - 11:00 PM
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 11 to August 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 5 years old are not allowed in the spa without adult supervision

Property is also known as

Great Roots Forestry SPA
Great Roots Forestry SPA New Taipei City
Great Roots Forestry SPA Resort
Great Roots Forestry SPA Resort New Taipei City
The Great Roots Forestry Spa
The Great Roots Forestry SPA Resort Resort
The Great Roots Forestry SPA Resort New Taipei City
The Great Roots Forestry SPA Resort Resort New Taipei City

The Great Roots Forestry SPA Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 279 out of 539 reviews
Rating 8 - Good. 212 out of 539 reviews
Rating 6 - Okay. 32 out of 539 reviews
Rating 4 - Poor. 12 out of 539 reviews
Rating 2 - Terrible. 4 out of 539 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax in the Nature
A good place to spend time in the nature. 1-2 Nights stay would be good to enjoy the hot spring pools and massage.
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

WEIYING

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

yuru

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people and nice service
Stayed 2 nights in Nov 2023

6/10 Okay

Inan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Chiu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for young people, not so friendly for elderly people as too much climbing.

8/10 Good

Jennifer

Stayed 2 nights in Jun 2022

8/10 Good

Ming

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Outdated room but offer many outdoor fun.
As a hotel guest, the outdoor hot spring pools and access to the forest park for free. Our room was outdated, poorly lit had, and the air conditioner was not working properly. It overlooked the hotel pool which was filled with fallen leaves and moss. The breakfast is located at another building (we had to walk over in the cold and rain) and the breakfast was mediocre. We had dinner at the Chinese restaurant located at B1, the service was good and the food was pretty good. Overall I give this resort B-.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings, friendly staff, hot springs were amazing, restaurant was good but not excellent but overall a fantastic experience. Will definitely go again
Stayed 2 nights in Mar 2021

8/10 Good

Fong-Ping

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019

8/10 Good

Yin Ting Premy

Liked: Cleanliness, staff & service, room comfort
Hotel catering needs to improve
The room and stay was fantastic! The kids love the pool and hot spring. Beside, the food from the hotel was very limited since there’s not much choices outside the hotel. There would be much enjoyable if the hotel catering improve dearly.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

4/10 Poor

Anny

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
unprofessional
thur couldn’t find our booking record, showed them my confirmation email and still couldn’t find it. Gave us the wrong room type (i booked the room with mountain view but ended up getting a room with the view of the parking lot.)
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice grounds, needs better breakfast/softer beds
The beds are very hard, but bedding is very clean. There is no in room hot spring tub, which was disappointing. Breakfast is not great, both for the variety and quality. Since it’s in the wooded area, there is no other option for breakfast.
Stayed 2 nights in Dec 2018

10/10 Excellent

PING-YING

Excellent stay
Very comfortable place to stay for getaway!
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Transport and language are problems.
I had a problem even before I arrived - arranging for the transport. Email is in chinese. The shuttle was delayed by 30mins when the other passenger arrived late. At check in, I was shocked when the staff tells me I do not have a return ride and that I must either get a cab, or go to some local area that I haven't even heard of. They even tried to demonstrate loudly that it was my fault for not stating I needed a return shuttle, although that to me was implicit. The rudeness of the second staff who came over to help the original trainee got to me. And in the end she did arrange it for me, but while sounding like she was in a fight. She basically forced me to leave at 1130 instead of the 1230 as stated on their website. The resort is widely spaced and the initial orientation by the trainee was full of mistakes (wrong timings and prices) and hard to understand. The brochures and maps are in chinese. Another lady who speaks some english came over and kind of saved the day...she was the only friendly face there amongst one clueless trainee and a staff with a rude tone. Room - basic amenities. Given room at the lift which was noisy. Far distance from hot spring. The duvet/blanket was smelly, which was changed by a staff. Room also had a lingering smell when we first entered, and we aired it for a couple of hours. Limited food choices. I will not recommend non locals to consider this place.
Stayed 2 nights in Nov 2017

10/10 Excellent

Padie, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfortable, good experience of hot springs! The hiking trial is also great.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
It would be better if not for the rain. Will go again in Feb next year to go for the hiking and also to view the sakura.
Stayed 2 nights in Jun 2017

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility but should have your own car
The facility is great and the staff is wonderful. However, you should have a car there; since public transportation is not readily available. The restaurant on premise is excellent but the few restaurant around is just so so. Good for a one to two day trip, because we did not have a car.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for Retreat
Nice hot spring and facilities prepared and maintained by the hotel. A great place for a rest. Yet, do cost certain money and public transportation to the city is really not very convenience. It takes time and effort, particularly after the evening.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not only a resort but also an open tourism spot, so it is more recommended to visit during weekday than weekend. Also it takes a lot of groups by providing BBQ space/ equipment as well as team building area. It could be a bit crowded and noisy during holidays.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alan, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than I expected
This resort was better than I expected. Although a little pricey, the facilities were great, including indoor and outdoor saunas, 2 restaurants, shops and walking trails. Breakfast was very good, and included a large selection of Asian and Western dishes. Parking is available on-premises quite close to the room. The Wi-Fi coverage was good, and the room was very clean. We had dinner at each of the restaurants (one Chinese and one Western), it was very satisfying and not overly expensive. The menus were in English. The resort is located quite close to the Xiawulai nature reserve and the Chiang Kai-Shek mausoleum, both of which are about 15 minutes away by car (not sure about public transport). Otherwise there is not much else to do in the immediate area. Overall we had a very pleasant stay and will be back again if we are in the area.