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Sheraton Taitung Hotel

4.5 star property

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Photo gallery for Sheraton Taitung Hotel

Exterior detail
LCD TV
Point of interest
Lobby
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
No.316, Zhengqi Rd., Taitung, Taitung County, 950
  • Taitung Night Market
    ‪1 min walk‬
  • Tiehuacun
    ‪5 min walk‬
  • Taitung Railway Art Village
    ‪5 min walk‬
  • Taitung (TTT)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, City View

Family Room, 2 Double Beds, City View | In-room safe, desk, blackout drapes, iron/ironing board

Family Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Twin Beds, City View

Room, 2 Twin Beds, City View | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Twin Beds, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, City View, Corner

Family Room, 2 Bedrooms, City View, Corner | In-room safe, desk, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, City View, Corner

  • 498 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

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Exterior

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4.5 out of 5, Wonderful, (467)
The price is $114
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$132 total
includes taxes & fees
Mar 3 - Mar 4
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About this property

Sheraton Taitung Hotel

4.5-star hotel in Taitung City Centre
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a rooftop terrace are onsite. Housekeeping is available on request.
Sheraton Taitung Hotel offers 278 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Sheraton Taitung Hotel provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and a meeting room. This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sheraton Taitung Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
ALiHi - Onsite restaurant.
HOYEA - This restaurant specializes in Chinese cuisine.
Room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: TWD 605 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • ALiHi
  • BAR 16
  • HOYEA
  • MOON BAR

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 27 to April 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately TWD 605 per person
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 3:30 PM to 9:30 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Taitung
Queena Plaza Hotel
Queena Plaza Taitung
Queena Plaza
Queena Plaza Hotel Taitung Taiwan
Sheraton Taitung Hotel Taiwan
Queena Plaza Hotel Taitung
Sheraton Taitung Hotel Hotel
Sheraton Taitung Hotel Taitung
Sheraton Taitung Hotel Hotel Taitung

Sheraton Taitung Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 453 out of 858 reviews
Rating 8 - Good. 286 out of 858 reviews
Rating 6 - Okay. 67 out of 858 reviews
Rating 4 - Poor. 40 out of 858 reviews
Rating 2 - Terrible. 12 out of 858 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

FREDERICK

Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Traveled with family
Lobby area is nice.
Stayed 1 night in May 2024

8/10 Good

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location, delicious foods and live music.
Stayed 1 night in Mar 2024

10/10 Excellent

Kar Tsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above average
Above average. It would have been better if the hotel can offer more bicycle for free rental or cheap rental
Stayed 1 night in Mar 2024

10/10 Excellent

Kar Tsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical high standard of sheraton
Surprised to see Sheraton in Taitung. Its almost the only high rise bldg there. Typical sheraton high standard which means excellent standard in taitung. Sauna is good. Free breakfast has wide range but not top quality.
Stayed 1 night in Mar 2024

10/10 Excellent

xiaoping

Stayed 3 nights in Feb 2024

10/10 Excellent

Wenchi, Washington

Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very nice stay. The young ladies who checked me in were so kind and helpful. Would not hesitate to return for a longer stay! Thanks again for your kindness!
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic dinner buffet, paired with excellent breakfast buffet, made the New Years weekend stay wonderful.
Stayed 4 nights in Dec 2023

10/10 Excellent

Polly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night market right in front of entrance
Everything about this hotel was great. The only complain we had was when we arrived on Saturday evening, we could not enter the parking lot as night market was right in front of the hotel entrance! Our driver had to call the hotel and then was advised to park at an offsite parking lot which was quite far from the hotel. Hotel then sent a van to pick us up from that parking lot. How strange to have the night market right in front of a hotel entrance!!!! Totally don't understand that idea!
Stayed 2 nights in Nov 2023

10/10 Excellent

THUY, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in May 2023

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常棒的飯店、很舒適、早餐也豐富、唯獨就是有請飯店給我筷子
Stayed 2 nights in Feb 2023

6/10 Okay

John

Stayed 1 night in Dec 2022

8/10 Good

Sunny, RICHOMOND

Traveled with group
Liked: Cleanliness, staff & service
excellent location in Taitung city , however, shower room water drain level is not quite ideals .
Stayed 2 nights in Nov 2022

10/10 Excellent

Yaling chou

Stayed 1 night in Oct 2022

6/10 Okay

Gregory

Disliked: Staff & service, amenities
Stayed 1 night in Sep 2022

10/10 Excellent

Weichung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

LO

Stayed 1 night in Dec 2021

8/10 Good

Lorenzo

Liked: Cleanliness, property conditions & facilities, room comfort
Good experience with some limitations
Overall it was a pleasant experience, with clean rooms, good breakfast, and very friendly staff. However, too many services were missing, which are not ok for such a high tier hotel. Here below is the list for future customers' convenience: 1) Swimming pool not in function (only available on Fri and Sat) 2) Gym functioning only after 2pm 3) No room service at night time 4) Night bar closing early (22:00)
Stayed 3 nights in Sep 2021

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Chen-Kang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable!
The hotel itself is very clean and service is perfect. But the outside environment is surprisingly n a mess. By the way, you have to park your car in hotel outside parking lot once your car is bigger than mid-size. The day I stayed is a rainy day. It is another negative feeling.
Stayed 1 night in May 2020

10/10 Excellent

yi-chen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite the large number of guests checking in on a Friday afternoon during Lunar New Year break, the reception staff were all wonderful and apologetic. The amenities at the hotel continue to be first rate, and the room was spacious and so comfortable. This was my second visit and I look forward to my next one,
Stayed 1 night in Jan 2020