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Chateau Star River Taiyuan

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau Star River Taiyuan

Lobby
Sauna, steam room, Turkish bath, hydrotherapy, hot stone massages
Premium bedding, down comforters, free minibar items, in-room safe
Courtyard view
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Room service
  • Gym

Explore the area

Map
Chateau Star River, No. 2 Xinghe, West Road, Xiaodian District, Taiyuan, Shanxi, 030006
  • Shanxi University
    9 min drive
  • Taiyuan University of Technology
    11 min drive
  • JinYang Ancient City Site
    12 min drive
  • Taiyuan (TYN-Wusu)
    13 min drive

Room options

View all photos for Standard Twin Room, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Standard Twin Room, Garden View

  • 710 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive King Room, Pool View

Premium bedding, down comforters, free minibar items, in-room safe

Executive King Room, Pool View

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive King Room, Garden View

Courtyard view

Executive King Room, Garden View

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Pool View

Business Room, 1 King Bed, Pool View | Premium bedding, down comforters, free minibar items, in-room safe

Business Room, 1 King Bed, Pool View

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Business Twin Room, Garden View

  • 710 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Twin Room, Garden View

  • 710 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Room, 1 King Bed, Pool View

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | Premium bedding, down comforters, free minibar items, in-room safe

Standard Room, 1 King Bed, Pool View

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

About this property

Chateau Star River Taiyuan

5-star hotel in Xiaodian District
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Limited housekeeping is available.
Chateau Star River Taiyuan offers 352 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Rooms open to balconies. These individually decorated accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered on a limited basis.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 皇室水疗. Services include hot stone massages, Thai massages, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Chateau Star River Taiyuan features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This Mediterranean hotel also offers a sauna, spa services, and gift shops/newsstands. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Complimentary self parking is available on site.

Chateau Star River Taiyuan has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
E-cafe - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 194 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Always Cantonese
  • E-cafe

Things to do

  • Basketball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Full-service spa

  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 22 floors
  • Banquet hall
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 378.82 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 194 per person
  • Rollaway bed fee: CNY 378.82 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Children under 12 years old are not allowed in the spa without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chateau Star River Hotel Taiyuan
Chateau Star River Taiyuan
Chateau Star River Taiyuan China - Shanxi
Chateau Star River Taiyuan Hotel
Chateau Star River Taiyuan Hotel
Chateau Star River Taiyuan Taiyuan
Chateau Star River Taiyuan Hotel Taiyuan

Chateau Star River Taiyuan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rui, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel - far more luxurious than I expected - friendly and attentive/helpful staff, with English-speaking representatives as well.
Stayed 7 nights in Oct 2018

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
The service was excellent, facilities outstanding! I am sure this place is spectacular in the summer. Unfortunately during my stay, the garden area was in winter mode. Food and amenities were more than warm enough to make up for the cold weather.
Stayed 4 nights in Jan 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Near the airport but hard to find
The tourist desk at the airport did not know this 5Star hotel. After calling the hotel and getting the directions for the Taxi in Chinese, the driver could not find it either. Mid April the hotel turned off the heat already and the room was very cold. They did give me a small space heater but it was barely enough for the big room they put me in. The carpets in the room were quite dirty and showed its age.

8/10 Good

RIV, Delaware, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel
Guest manager extremely reactive and helped with flight modifications late at night.

8/10 Good

JENG HAW

Liked: Staff & service, property conditions & facilities, room comfort
尙可，有時電話收訊不良。
內裝有點舊，但是還可以接受。進出要打車，而且車竟然不能開到門口！
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间带池景阳台，交通便利，风景不错
去看演唱会会很方便～