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Everything was amazing staff went above and beyond. The washer/dryer combo were unexpected and were a great mid trip luxury. However - the dryer took a very long time to actually dry the clothes. Staff were brilliant and helped us dry them over the night. We will return here again.

Yufuin Gems was the perfect choice for my short stay. Located one block from the train station and just a few doors from the bus station, logistics were extremely simple. It’s also .6 km from the West trailhead for Mount Yufu, the reason for my trip. Walking through Yufuin from the hotel is an ease. The room was very large, extremely clean. The bath was a shower and a huge comfy soaking tub, which was handy after my nine mile hike. Downstairs the check-in desk also serves as a really cute cafe/bar staffed by the nicest and most helpful workers. If I ever travel to Yufuin again, I’ll stay at Gems!

Beautiful rooms with an onsen on the veranda. Restaurant for breakfast and dinner was outstanding. Delightful stay

施設内の温泉の有無を事前に質問したが回答は無しと返答されたが現地には温泉が使える設備があった。

房間很大 客房很乾淨 有附贈早餐buffet 離7-11跟Lowson很近

Exceptional place to stay in Beppu and wonderful service throughout our stay. Victor was especially helpful during the check in and check out process