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Mai Khao Lak Beach Resort & Spa (TUI BLUE Mai Khaolak)

4.0 star property

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Photo gallery for Mai Khao Lak Beach Resort & Spa (TUI BLUE Mai Khaolak)

3 outdoor pools, pool umbrellas, sun loungers
Deluxe Suite Pool Access with Jacuzzi | View from room
Deluxe Suite with Pool Access Room | View from room
Mai Villa Garden View | In-room safe, desk, free WiFi, bed sheets
6 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Pool
  • Gym
  • Room service

Explore the area

Map
9/17 Petchkasem Rd., Moo 1 Kuk Kak, Takua Pa, Phang Nga, 82190
  • Pak Weep Beach
    ‪9 min walk‬
  • Boat 813
    ‪13 min drive‬
  • Bang Niang Beach
    ‪20 min drive‬

Room options

View all photos for Deluxe Suite Room

Balcony view

Deluxe Suite Room

  • 592 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite Premium

Deluxe Suite Premium | In-room safe, desk, free WiFi, bed sheets

Deluxe Suite Premium

  • 592 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite with Pool Access Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Suite with Pool Access Room

  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Mai Villa Garden View

Mai Villa Garden View | In-room safe, desk, free WiFi, bed sheets

Mai Villa Garden View

  • 968 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Mai Pool Villa Garden View

Mai Pool Villa Garden View | View from room

Mai Pool Villa Garden View

  • 1636 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite Pool Access with Jacuzzi

Deluxe Suite Pool Access with Jacuzzi | In-room safe, desk, free WiFi, bed sheets

Deluxe Suite Pool Access with Jacuzzi

  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi, bed sheets

Family Room

  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property

Pullman Khao Lak Resort

  • On private beach
  • Pool
  • Hot Tub
  • Spa
4.3 out of 5, Excellent, (44)
The price is $270
per night
$321 total
includes taxes & fees
Mar 9 - Mar 10
Pullman Khao Lak Resort

About this property

Mai Khao Lak Beach Resort & Spa (TUI BLUE Mai Khaolak)

4-star Takua Pa resort with private balconies
Catch some rays at the nearby beach or spend the day relaxing at Mai Khao Lak Beach Resort & Spa (TUI BLUE Mai Khaolak)'s full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Mai Khao Lak Beach Resort & Spa (TUI BLUE Mai Khaolak) offers 306 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. 24-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

This Takua Pa resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor tennis court and a complimentary water park with waterslides are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mind Spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Mai Khao Lak Beach Resort & Spa (TUI BLUE Mai Khaolak) features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining is available at one of the resort's 6 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This beach resort also offers a children's pool, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Mai Khao Lak Beach Resort & Spa (TUI BLUE Mai Khaolak) has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
The Mangrove - This restaurant specializes in international cuisine and serves breakfast only.
The Meal - This restaurant serves lunch and dinner. Open daily.
Green and Grilled - This beach restaurant serves dinner only. Open daily.
Food court bar - Onsite bar. Open daily.
Pool Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children
  • 2 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Food court bar
  • Green and Grilled
  • Pool Bar
  • The Mangrove
  • The Meal

Things to do

  • 3 outdoor pools
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Free water park
  • Full-service spa
  • Gym
  • Library
  • Outdoor tennis court
  • Playground
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • Elevator

More

  • 14 buildings
  • 4 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 5000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately THB 600 for adults and THB 300 for children
  • Airport shuttle fee: THB 1800 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Khaolak Beach Resort
Mai Beach Resort
Mai Khaolak Beach
Mai Khaolak Beach Resort
Mai Resort
Mai Khao Lak Beach Resort Takua Pa
Mai Khao Lak Beach Takua Pa
Mai Khao Lak Beach Resort
Mai Khao Lak Beach
Mai Khao Lak Beach Resort Spa
Mai Khaolak Beach Resort Spa

Mai Khao Lak Beach Resort & Spa (TUI BLUE Mai Khaolak) Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 62 reviews
Rating 8 - Good. 17 out of 62 reviews
Rating 6 - Okay. 13 out of 62 reviews
Rating 4 - Poor. 4 out of 62 reviews
Rating 2 - Terrible. 6 out of 62 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Nov 2024

2/10 Terrible

Edson

Disliked: Staff & service
Beautiful property but no standard and blind information
Stayed 1 night in Nov 2024

6/10 Okay

james patrick

Traveled with group
Loved staff and high quality food, but staff had been poorly trained but made up for it with enthusiasm
Stayed 9 nights in Apr 2024

10/10 Excellent

C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget but an incredible place to stay
Whilst not a 5 star hotel (as it’s advertised) this property is incredible and very good value for the price. The beach outside is the best we’ve ever seen and the room design is perfect for families. We absolutely loved our stay here although the food/drinks are at a 3-star level. Just eat outside the hotel- amazing restaurants on the beach!
Stayed 7 nights in Dec 2023

4/10 Poor

Gordon

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We booked an adult only area with a jacuzzi, the jacuzzi did not work and both adjacent rooms had young noisy children , especially in the adult only swimming pool, the swim up bar was closed , and other outlets had very limited opening times, certainly not worth the money we paid for this level of facilities
Stayed 2 nights in May 2023

10/10 Excellent

Henrik

Stayed 3 nights in Feb 2023

10/10 Excellent

Naphaskamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family destination
We had a great stay with our family of 5 and enjoyed the beach and the large pool landscape. The hotel is beautiful, well maintained and the staff very friendly and committed. The food in the hotel restaurants could be improved but we saw that the staff is currently in training to expect improvement soon.
Stayed 4 nights in Oct 2019

2/10 Terrible

Loretta, Australia

Disliked: Staff & service, room comfort
Avoid
Our experience was poor. The resort advertises about being family friendly but the rooms are all single bedroom and tiny! Staff were rude and unhelpful, and the majority of the resort was not open as it was low season. The pools look good but in reality are average. They are extremely shallow (no deeper than 1.3M) and are heavily chlorinated. The food they served was disgusting, so we ate elsewhere. I would recommend booking somewhere else!
Stayed 9 nights in Jun 2019

2/10 Terrible

Verified traveler

Stayed 5 nights in Apr 2019

8/10 Good

Cat, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Mai Khaolak, staff friendly and helpful. Rooms of good sizes, plenty of pools and great surroundings. Definately will be going back.
Stayed 8 nights in Oct 2018

10/10 Excellent

L W K, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff great. Food good. Nice hotel for family No complaints
Stayed 7 nights in Sep 2018

10/10 Excellent

Gary, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool access deluxe room
Hotel staff are very friendly and helpful. One of the best hotel in Kai Lak.
Stayed 3 nights in Aug 2018

6/10 Okay

Jenny

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Good place for kids but not for discerning adults
The rooms were spacious with two separate rooms where the lounge could be made up into another double bed to accommodate parents and children in separate rooms and the pools were extensive with lots of separate areas with lounges. The children’s pool area had an excellent water slide area although there were a few injuries while we were there. The breakfast was ample and I loved the fact there was a selection of freshly squeezed juices, including my favourite, carrot juice. However, the resort was badly let down with its cleanliness. Dirty plates were left outside rooms for days, attracting wildlife and ants and often rooms weren’t cleaned until late afternoon and even 9pm one night, when the children were in bed. The cleaning was very superficial with a quick wipe over of surfaces. Toiletries were often not replaced and had to be asked for. Having read other bad reviews about the hotel, it did appear as though the hotel was trying to look as though they were doing something about it as towards the end of our stay they had staff taking photos of each other performing customer service. This was particularly evident in the breakfast area where someone was being photographed on one occasion going around talking to guests. Of course this only happened when the photographer was in tow.
Stayed 5 nights in Jul 2018

2/10 Terrible

Heidi, Sydney

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible. Don't book here!!
Hotel under renovattion. Mostly closed down. Like ghost town with disappointed guests and disinterested staff. was offered a refund for our eaarly departure ut have not heard back since, even after several emails. Never again. Isolated location with nothing to do. Lot of stray dogs for the kids to play with.
Stayed 7 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful restful holiday, lovedthe pool and beach, Will come back again
Stayed 14 nights in May 2018

6/10 Okay

Wing Kam Raymond

Liked: Room comfort
Discrimination against Asian guests by some staff
At breakfast one morning, I asked for two fried eggs at the omelette corner. A couple of minutes later, I returned to get the eggs, which were just about ready. At that moment, a European guest came and asked for the same. The female staff making the eggs put the done eggs on a plate and was about to give it to the European guest first right in front of me. Only when I said ‘that’s mine’ did she withdraw the plate from the European guest and give it to me. After breakfast, we found water gushing out from the toilet bowl in our room. After fifteen minutes and two calls without any help coming, I went to the front desk personally. The staff were all engaged with various guests, so I queued up. A European lady then came and stood beside me. Then, a staff came out from the office behind. He came across to us and asked the European lady how he could help, totally ignoring me. I said to him ‘Excuse me’ twice, but he pretended not to hear me. Only when I said ‘Can you hear me?’ did he turn to me. I told him I was queuing up before the European lady came, and demanded to know why she was served first. A female staff noticed what was happening, came over and indicated to the male staff to leave. She then resolved the toilet problem for me. The next morning at the omelette corner, the same lady, obviously recognizing me, vengefully went ahead to serve a European guest who came later than me first. I've told the head manager and restaurant service manager about these incidents.
Stayed 3 nights in Mar 2018

10/10 Excellent

Yousefi

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2017

10/10 Excellent

Jazz, victoria Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to the beach
Stayed there last year and again this year. New section opened and older section under renovation. Very peaceful and relaxing. Close to beach restaurants. Much quieter than Phuket. Staff absolutely wonderful. Nothing is too much trouble. Rooms very spacious and the beds were soooo comfortable. Lovely new lagoon pool with pirate ship and water park for younger children. Adult only section with their own pool. Hzd a great time.
Stayed 8 nights in Aug 2017

6/10 Okay

Verified traveler

Room is ok but not that great. They have a nice restaurant but too many mosquito.

10/10 Excellent

Retired Aussies, Adelaide, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet and convenient hotel
We are a retired Australian couple and we have stayed at the hotel twice in the last 3 months. We went with a Luxury Escapes package for 8 nights and it was so good we returned for 4 nights on our way back from Europe. the hotel is good value for money and offers a great breakfast in the nightly rate.

8/10 Good

hannah, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Travelbug, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel!
We had stayed in 3 other 5 star hotels before arriving at Mai Khao Lak, when we entered our pool access room we were blown away by how gorgeous the room was. It was clean spacious contemporary thai style and our room was opposite the swim up bar. My Fiancé loved the pool and the cocktails were divine! The service is unbelievable, everyone is attentive to your needs. It is kid friendly, we have a two year old we will bring here on our next trip. Great breakfast buffet too. Overall an excellent resort worthy of 5 stars.

6/10 Okay

Bea, Malaysia

Liked: Cleanliness, staff & service, room comfort
Extreme Contrast to Patong
Be aware that the hotel will customize the hotel to big Chinese groups who will leave the hotel very early every morning (sometimes at 5.00 AM) and everyone will know about it...........as of 9.00 AM the hotel is quite until 6.30 PM. People who just want to relax will like the place, others looking for entertainment will be bored or pay a high price for organized tours due to the distance to the hot spots. The rooms are huge and nice. The Spa is very good but very expensive. The staff makes all the difference, they try hard to level out the negative aspects of the hotel and will support in all aspects. They recommended a trip with a private driver (Peace) which was excellent. Received a late check-out (3 pm). Remembered my favorite drinks and food (at breakfast and for dining) despite the significant number of new group arrivals. Remarks for the hotel management: (1) The big buses in-front of the hotel pollute the environment and the smog travels to the rooms and entrance. (2) Inform all guest about the danger of current during monsoon season, the Chinese guest seem not to have understood the red flags and went into the sea at 8.00 pm in the evening, leaving the beach guard who could not communicate with them, in panic. (3) Consider revising the Spa prices. (4) make sure that at least the cooking classes take place although all chefs are tied up with preparing Chinese buffets for the large groups (4) invest in a more stable internet connection

2/10 Terrible

Julie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desværre dårlig oplevelse
Personalet på hotellet var stort set kun Trainees der ikke talte et ord engelsk så meget svært at kommunikere. Bookede hotellet pga vandrutsjebanerne men hele underlaget i poolen var sten og grus så man slår sig virkelig når man kommer ned fra en rutsjebane. Derfor ingen børn brugte vandlandet. På værelset virkede afløbet ikke i badet, ventilation på toilet virkede ikke og Aircon blæste kun ud i det ene soveværelse så det andet var ulideligt varmt. Når jeg ringede og bestilte room service måtte jeg tale med tre forskellige personer fordi ingen kunne forstå hvad der blev sagt. Det ødelægger ret meget oplevelsen. Generelt meget slidt værelse og hotel. Har ikke lyst til at komme tilbage.
Stayed 9 nights in Nov 2024