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This was the worst stay I have ever had during all my travels. It was impossible to sleep here, and I felt unsafe. During my stay, I experienced constant loud air conditioning noise, disturbances from conference attendees in the hallway, loud music from a banquet hall late at night, children running through hallways, bad sewage odors in the bathroom, and a general lack of security and management control. The hotel failed to provide basic comfort, cleanliness, or safety. There was no restaurant as advertised on the website. I do not recommend this hotel to anyone.

All good

Great generously sized room, helpful reception staff and super speedy and good laundry team. Breakfast was nice. Steam room, sauna and pool were nice. Central location in Almaty. Hotel was a very dependable and helpful place to stay Note that entrance has some steps.

The reception staff were very helpful, especially Ali and the young male person who was in training from Armenia (I don't recall his name) The Wi-Fi was ok but not fast

It was great and right next to Kok Tobe.