4/10 Poor
Elizabeth
Traveled with family
Oct 24, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Good
Not a good experience. First room we were put in the toilet didn’t flush. They were able to move us to another room. That room was not great either. The light I. The bathroom was out. We were on a time crunch so my daughter changed the bulb with the one in the nightstand lamp. The a/c didn’t work great and there was no fridge. When we were going out for the evening, we told the desk about the light and a/c. They said they would give us a new bulb when we returned. They said the a/c should work from the unit itself not the thermostat on the wall that was not working. When we got back, they had a new bulb for us and I asked if they could bring us a fridge. They said they could move us again, but that they didn’t have a fridge they could give us. They did offer to let us use the fridge in their break room since we didn’t want to move rooms yet again. We just decided we’d live without the fridge. The “new” light bulb they gave us still didn’t work and when we called down to have them bring us another one, she was rude and said well it’s 11pm…that’s why we needed it…so we could see in the room. She finally did bring a working bulb. The a/c wasn’t working great, it was loud and kept making noises like it was dying. The room next door had their TV on so loud we were all woken up by it around 3am. There was no one at the desk when we went down to see if they could do anything. Overall she place was dirty and old/rundown.
Elizabeth
Stayed 1 night in Oct 2024