Unfortunately, on the return trip to Texas from the Keys, nobody in my group wanted to stay there again. My granddaughter felt her room was dirty (said she saw rat-poop on the bed), the rooms had no glasses, ice containers, or cups. The ice machine on my floor was out of order. And at the far end of the corridor. I was told the ice machine on the 3rd fl. worked. It too was at the far end of the corridor. And all I had to put ice in was a very thin, trash can liner. The continental breakfast was, welp the best thing about it was the coffee. And there were yogurt cups. I had reservations for the trip to, and from the Keys the week of 7/4/25 to 7/5/25, and 7/11/25 to 7/12/25. 2 rooms. Non-refundable. I wonder why I bought the insurance on the room reservations now. My trip to the Florida Keys was a blast! Not so much for this hotel reservation tho...