Merchants House Hotel

4.0 star property

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Photo gallery for Merchants House Hotel

Presidential Suite | Front of property
Lounge
Executive Double Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk
Courtyard view
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • 24/7 front desk
$93
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
Dunkri 4/6, Tallinn, 10123
  • Place, Tallinn Christmas Markets
    ‪1 min walk‬
  • Place, Town Hall Square
    ‪1 min walk‬
  • Place, Tallinn Town Hall
    ‪1 min walk‬
  • Airport, Tallinn (TLL-Lennart Meri)
    ‪8 min drive‬

Room options

Executive Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Economy Double Room

8.8 out of 10
Excellent
(24 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • 1701 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Single Room

8.0 out of 10
Very good
(10 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Merchants House Hotel

4-star hotel in Old Town Tallinn
A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, conference space, and concierge services are onsite.
Merchants House Hotel offers 36 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a sauna, spa services, and a terrace.

Merchants House Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Merchants House Hotel has a restaurant serving dinner only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Designer stores
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 23 and December 26.
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 26.00 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 20 for adults and EUR 15 for children
  • Nearby parking fee: EUR 24 per day (984 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 26.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Merchants Hotel
Merchants House Hotel Tallinn
Merchants House Tallinn
Merchants House Hotel Hotel
Merchants House Hotel Tallinn
Merchants House Hotel Hotel Tallinn

Merchants House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 1001 reviews
Rating 8 - Good. 416 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, quirky property with unconventional rooms in the building across the back of the courtyard. Ideally placed in the old town for walking everywhere. Excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a unique hotel, not a chain, so very friendly staff. Can’t put a finger on it, but really enjoyed my stay from the moment the receptionist gave me a map of the local area, she was full of enthusiasm and could see her love for the city Location is excellent, we booked the economy room, but ended up in a standard one; which was a nice surprise. Full of charm and character, excellent Elemis toiletries, quiet location (maybe it was the off season). Room wasn’t modern (but that’s not the point of this hotel) but was comfortable, bed was big (little too soft for me). Had a Nespresso machine. Breakfast was excellent, hot items were made to order.
Stayed 1 night in Aug 2025

10/10 Excellent

Heverstom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Memorable Stay at The Merchants House Hotel

From the moment we arrived, our experience at The Merchants House Hotel was nothing short of delightful. We were warmly welcomed by Angela, a lovely and attentive member of staff who set the tone for our stay. She provided us with a detailed map of Tallinn and gave excellent recommendations on what to see and where to go—such a thoughtful and helpful start! Our room was spotless and comfortable, offering a peaceful retreat after exploring the city. Breakfast was a highlight each morning, with a varied menu that catered to different tastes and added a touch of indulgence to our stay. The hotel itself is steeped in history and perfectly located in the heart of Tallinn’s Old Town, making it an ideal base for discovering the charm and character of the city. You truly feel immersed in the culture from the moment you step outside. Overall, we had a fantastic stay. A heartfelt thank you to the entire hotel team for their warmth, courtesy, and genuine hospitality. We’re already looking forward to returning soon!
Stayed 5 nights in Aug 2025

10/10 Excellent

Megan

Stayed 1 night in Aug 2025

10/10 Excellent

Yuliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itcwas a unique experience. If you used to the standart Western style hotels probably you will need time to adjust. But we loved our time there
Stayed 4 nights in Aug 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location and the staff are really pleasant and helpfu. The breakfast was delicious. The only reason for 4 stars rather than 5 was the bathroom - no stand up shower, only a roll-top freestanding bath, and when in the bath tub there are no nearby shelves to place toiletries.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael Dane, Arlington

Stayed 3 nights in Aug 2025

10/10 Excellent

Jeff, new york

Liked: Cleanliness, staff & service, property conditions & facilities
It was really enjoyable although we had air conditioning. Other rooms may not so check. The breakfast was wonderful and so many choices and the people working there were so friendly. Very cool how historic the place is.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly, gave us a map and circled off places of interest and places to eat and showed us to our room. Excellent location right in the heart of old town. Would highly recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Beatrice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suggestion = carpet in rooms need to be replace
Stayed 5 nights in Aug 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stuck in the Middle

In the middle of everything in Tallinn!!! Nice room in a very old building.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary Grace Sarrosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience staying at Merchants House Hotel - accommodating staff, great location (walkable to restaurants & shops) & with healthy breakfast choices (location of dining area: beautiful cozy basement). Do not forget to take advantage of the sauna located inside the hotel; it was offered to us but we didn’t get the chance.
Stayed 1 night in Jul 2025

10/10 Excellent

James, Burton On Trent

Stayed 1 night in Jul 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Hospitable service over-all. The ManagerJonathan's carrying my luggage up the stairs was a nice touch. All 3 shift front desk staff were helpful and very friendly. Rich and satisfying breakfast, unbeatable location. No elevators and a bit too loud a street on weekend nights.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Proximity to old town square
Stayed 6 nights in Jul 2025

8/10 Good

Lynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Merchants House is the perfect location and its history and age adds to the experience of Tallinn Old Town. The breakfast was good with a wide selection. Margarita at reception is delightful. Friendly, helpful and with a wonderful sense of humour she made our week stay for the Song Festival a special one. Next time we hope to bring our daughter :)
Stayed 7 nights in Jun 2025

10/10 Excellent

Russell D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of old town

Amazing location right in the heart of old town. Easy access to public transportation. Breakfast is €20 additional, but also provides a sauna. Great place to stay - recommended
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Wonderful hotel, perfectly located just a few steps from the town hall square. The staff was incredibly friendly and helpful, always a pleasure to walk by the reception desk to see them. Rooms were large, very comfortable. Would definitely stay there again.
Stayed 3 nights in Jun 2025

10/10 Excellent

martin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot right in the old town, Staff were wonderful and very helpful Really enjoyed my stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Nora

Liked: Cleanliness, amenities, property conditions & facilities
As a solo woman traveler, I felt INCREDIBLY safe the entire visit. Angela especially was so nice to connect to, helped provide me with whatever I needed. The location was PRIME, you couldn't have asked for an amazing location midway walk to everything I needed for my 3 nights. Up the block at the top of the hill were 3 exceptional restaurants seconds away which enhanced my stay. I fell asleep right away- I will advise the room I stayed in with the tub publically threw me a curveball but I adjusted quickly and glad I was traveling solo as it may not be to everyones taste. I'd recommend this property highly. I didn't end up doing the breakfast at the hotel as there were many coffee shops nearby and I opted a different route- thank you merchant house for a memorable stay in a historic space !
Stayed 3 nights in May 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Disliked: Amenities
Renovated old merchants house, my room was clean with view into the hotel courtyard. Fine for coming back to amd sleeping but not ideal if you're stuck inside if raining. Very very conveniently located just off the Main Square. Breakfast very good! All in all, happy, decent hotel, value for money. 24hrs reception desk too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This boutique hotel was fabulous. Every single staff member we encountered was so helpful, friendly and kind. The location is absolutely perfect. The breakfast selection was ample and their omelettes are seriously one of the best I’ve ever eaten. I would advise though that anyone with severe accessibility needs may struggle here. There are no lifts in the hotel and therefore the bedrooms and breakfast lounge are only accessible via stairs. We honestly loved our stay here and would return to beautiful Tallinn and the Merchants Hotel in a heartbeat. Thank you to everyone for making our stay here so memorable.
Breakfast
Breakfast
Breakfast room
Breakfast
Stayed 3 nights in May 2025