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Luxury Suite, 1 King Bed, Bathtub, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite, 1 Bedroom, Bathtub, Executive Level

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Double Bed, Bathtub, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Signature Suite, 1 Bedroom, Bathtub, Executive Level

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 Double Bed, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Triple Room, Multiple Beds, Private Bathroom, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Genuss Tam Dao - Hideaway Retreats features an outdoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1615 square feet (150 square meters) include a conference center. This Art Deco hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. Only motorcycle parking is offered. A total renovation of this property was completed in December 2023.

Genuss Tam Dao - Hideaway Retreats is a smoke-free property.

  • Daily
  • Number of outdoor pools - 1
  • Elevator
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Conference space size (meters) - 150
  • Distance from property (ft) 164
  • Number of meeting rooms - 1
  • Free reception
  • Luggage storage
  • Distance from property (meters) 50
  • Bicycle parking available
  • Free buffet breakfast
  • Concierge services
  • Conference center
  • Accessible shuttle
  • Total number of rooms - 94
  • Number of floors - 13
  • Number of buildings/towers - 1
  • Hardwood flooring in public areas
  • Couples/private dining
  • Coffee/tea in common areas
  • Registration desk height (inches) - 59
  • Registration desk height (centimeters) - 150
  • Rooftop terrace
  • Elevator door width (inches) - 79
  • Tasting room
  • Elevator door width (centimeters) - 200
  • Wine release events
  • Private winery tours
  • Access to nearby outdoor pool
  • Conference space
  • Free breakfast
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2022
  • Motorcycle parking only
  • Nature reserve
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Proposal/romance packages available
  • Number of restaurants - 1
  • Conference space size (feet) - 1615
  • Street parking
  • Reception hall
  • Wedding services
  • Garden
  • Outdoor entertainment area
  • Multilingual staff
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Room Amenities

Genuss Tam Dao - Hideaway Retreats offers 94 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations offer separate sitting areas and include desks. 49-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Wheelchair accessible
  • Minibar
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Desk
  • Separate sitting area
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Cable TV service
  • Free WiFi
  • LCD TV
  • TV size: 49
  • TV size measurement: inch
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Number of beds 1
  • Free tea bags/instant coffee
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Paper towels
  • Wheelchair-width doorways
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Doorway wheelchair width (inches) - 39
  • Doorway wheelchair width (centimeters) - 100

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.

Thang Long - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Mountain climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Swimming nearby
  • Health or beauty spa nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Nearby parking fee: VND 200000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events (including family gatherings, birthday parties and weddings) are allowed on site

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.

For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

One child stays free

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Credit card pre-authorization

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Other events allowed

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Security system

Debit cards not accepted

Staffed front desk

Events/parties allowed

Weddings allowed

Family gatherings allowed

Birthday parties allowed

LGBTQ friendly

UnionPay

Property does not offer onsite COVID-19 testing

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Guests are provided with free hand sanitizer

Children stay free - maximum age 5

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.

One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Genuss Tam Dao Hideaway Retreats
  • Genuss Tam Dao - Hideaway Retreats Hotel
  • Genuss Tam Dao - Hideaway Retreats Tam Dao
  • Genuss Tam Dao - Hideaway Retreats Hotel Tam Dao

Hotel Reviews

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