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SMILE HOTEL Tokyo Tamanagayama

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SMILE HOTEL Tokyo Tamanagayama

Property entrance
Desk, free WiFi, bed sheets
Exterior
Interior entrance
Interior

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
2-5-1, Suwa, Tama, Tokyo-to, 206-0024
  • Sakuragaoka Park
    15 min walk
  • Haramine Park
    2 min drive
  • Sanrio Puroland
    4 min drive
  • Tokyo (HND-Haneda)
    76 min drive

Room options

View all photos for Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Twin Room, Non Smoking

  • 290 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

  • 145 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for [For 2 people]Single Room, Non Smoking

Desk, free WiFi, bed sheets

[For 2 people]Single Room, Non Smoking

  • Sleeps 2
  • 1 Large Twin Bed

Similar properties

Exterior

APA Hotel Machidaeki-Higashi

Free WiFi
Restaurant
Air conditioning
Breakfast available
3.9 out of 5, Good, (592)
The price is $47
per night
$57 total
includes taxes & fees
Dec 8 - Dec 9
APA Hotel Machidaeki-Higashi

About this property

SMILE HOTEL Tokyo Tamanagayama

3-star Tama hotel close to Sakuragaoka Park
Along with a restaurant, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a vending machine.
SMILE HOTEL Tokyo Tamanagayama offers 138 air-conditioned accommodations with slippers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Tama hotel also offers a vending machine, laundry facilities, and an elevator.
Cafeteria C - This restaurant serves breakfast only.
Altomare - This restaurant serves lunch only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Restaurants on site

  • Altomare
  • Cafeteria C

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SMILE HOTEL Tokyo-Tamanagayama
SMILE Tokyo-Tamanagayama Tama
SMILE HOTEL Tokyo-Tamanagayama Tama
SMILE Tokyo-Tamanagayama
SMILE HOTEL Tokyo Tamanagayama
Smile Tokyo Tamanagayama Tama
SMILE HOTEL Tokyo Tamanagayama Tama
SMILE HOTEL Tokyo Tamanagayama Hotel
SMILE HOTEL Tokyo Tamanagayama Hotel Tama

SMILE HOTEL Tokyo Tamanagayama Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 235 reviews" "
Rating 8 - Good. 103 out of 235 reviews" "
Rating 6 - Okay. 55 out of 235 reviews" "
Rating 4 - Poor. 19 out of 235 reviews" "
Rating 2 - Terrible. 7 out of 235 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jean-Christophe, Carlsbad

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and poor facility. It was probably a dormitory for workers before being an “hotel”
Stayed 2 nights in Aug 2023

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel!
The room was very clean, staff courteous and helpful at every interaction. Location worked for us with amenities nearby. Very close to a transportation hub.
Stayed 14 nights in Jul 2022

2/10 Terrible

aubreylyn

Stayed 1 night in Jun 2022

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Hope for service improvement
I stayed for four nights. While the price is quite reasonable for the services and the facilities conditions, I would like to share the areas for improvement. Hope the hotel can raise the quality. 1. CleanIng - I noticed dust is attached to wall inside the room and could be wiped out and cleaned. For four days during my stay, the dust stayed the same so wall cleaning should be added to the routine checklist. 2. No iron - The service does not include iron in the room. 3. Car Parking - there is no car parking at the hotel and hotel located 5 min walking distance from the nearest coin car parking. Hotel offers 10% discount parking coupons, they should state that clearly in the service section of their homepage. I did not know the discount service until I asked for cash exchange my 10,000 bill to 1,000x10 bills at the front desk for paying the fee at the coin parking because the coin parking does not take bigger bill other than 1,000 bill. 4. Noise from next door - maybe the wall is not thick enough, I could hear a guy staying next door snoring during the night and that bothered me. I also could hear the sound of small movement. I do not think there were many people staying the hotel during my stay, they could have from assignment to offer better customer experience.
Stayed 5 nights in Mar 2020

6/10 Okay

NYAPJEE

Liked: Cleanliness
Stayed 1 night in Nov 2019

4/10 Poor

Allan. A.

Business traveler
Disliked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Joao Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Good for price, tough location
It was a reasonable stay considering the price (5,600 yen). Pretty typical business hotel quality in Japan. The location is tough to get to, though, if you’re driving- parking is about 1/2 k away down a hill. The train is about 3/4 k away.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , affordable but a little far to nagayama station But still worth to come back
Stayed 2 nights in Jan 2018

10/10 Excellent

Beaverford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than most Japanese business hotels.
Great hotel. Small rooms but super friendly staff and very clean. Close to the station and on a very useful train line.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Thin walls ...
Walls are very thin, we had a rowdy group next door and they kept going way after midnight, also the bath leaked and we had our bathroom flooded, had to change room in the dead of night. Breakfast was good though, very versatile.
Stayed 1 night in Dec 2017

8/10 Good

RUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but distant from station
Although hotel itself is not brand new, it was clean and comfortable. However, it's distant from the nearest station so I can't recommend elder people especially when you have a big luggage.

10/10 Excellent

luis, san francisco. california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice but far from city But train close
Noone speak english but besides that very convenient

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, the approach to it can be a bit tough
The hotel was great and very reasonably priced. The only thing that may represent any problems is the hill you have to go up to get to the hotel. I had read in the reviews beforehand, that the hill was a bit of an ordeal, and have to say with two suitcases and a rucksack to carry, on a really hot day, this felt like an army assault course. Also not helped by my finding the back of the hotel, not the front entrance. If you are asthmatic of have painful joints for walks, you might find this a problem. As for the actual hotel itself, I thought it was great. Wonderful value, and the room was excellent.

6/10 Okay

Omid, UK

Liked: Cleanliness, room comfort
Good for value
Good

6/10 Okay

??

朝食が和洋選択できればありがたいです。
Stayed 1 night in Jan 2024

8/10 Good

tomohiro

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

syuko

Business traveler
Disliked: Property conditions & facilities, room comfort
駐車場が無く不便
駐車場が無く 大変でした 他ホテル空いていれば 次は行かないと思う
Stayed 1 night in Nov 2023

6/10 Okay

S

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
まず、永山駅近くとは言いますが、辿り着くのがすごく大変でした。 22時頃永山駅に到着。 道順はすぐに分かりましたが、階段が凄く、、 重いスーツケースを持っていたので、担いであんな沢山の階段を登るのはとても大変でした。 冬なのにホテルに着く頃には汗だくになりました。 次の日に、大きく迂回するスロープがあるのに気がつきましたが。。ホームページに書いてくれてあればわかりやすかったかな。 また、ホテルの中もエレベーターまで行くのに何段か階段があり大変でした。 お風呂は臭く、お部屋も換気されていない感じがしました。部屋自体には換気扇が無かったです。 ただし、スタッフさんの対応は良かったです。 朝食も良かったです。
Stayed 2 nights in Nov 2023

10/10 Excellent

YIFEI

Stayed 1 night in Nov 2023

6/10 Okay

Kazuya

Business traveler
Liked: Cleanliness
とても綺麗で清潔だと思うのですが、壁が薄いのか隣の部屋の物音がよく聞こえと、そこが残念です
Stayed 1 night in Nov 2023

8/10 Good

kazuki

Stayed 4 nights in Nov 2023

8/10 Good

Tddou

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
全体的に良かったです。他の人が書いてるように駅からの階段が辛いですね。私は車だったので、問題なかったですし。充電ケーブルも貸していただき満足です。また朝食も含めてリーズナブルでした。
Stayed 1 night in Nov 2023

8/10 Good

??

Traveled with partner
Disliked: Property conditions & facilities
あまり使い勝手が良くなかった。 値段からすれば問題はない。
Stayed 1 night in Nov 2023

10/10 Excellent

kazuhiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023