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The hotel was very clean and the staff was incredibly kind! The one concern I have is regarding their smoking vs non smoking rooms. A friend booked a non-smoking room, which it was, however, it seemed like half of the floor was smoking and the other half not. The floor reeked of second hand smoke and it could be smelled through the room, though less potent. It was pretty potent. I would encourage the hotel to make the entire floor non smoking or figure out a way to fix the smell of the second hand smoke.

I would like to say thank you to all staff members at Espacio Nagoya Castle Hotel for providing such warm hospitality and high quality service. All staff members at the hotel were kind and very professional in taking my requests even after business hours with detail and sophisticated manner. I would highly recommend staying at Espacio Nagoya Castle to all my friends.

Spacious and modern room.

The room was good with spacious toilet and bath as compared to others. The location waa very nice.

We made this reservation 5 minutes before arriving and the staff was very helpful. The rooms are spacious and clean with great amenities. There was a kitchenette, refrigerator/freezer, dining table, couch and lounge chair, and a large shower and bathtub. The onsen spa is also nice, but cover your tattoos.

The face masks were liiit

Nice location. Clean