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Grand Plaza Hotel

3.0 star property

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Photo gallery for Grand Plaza Hotel

Reception
Outdoor pool, sun loungers
Interior detail
Food and drink
Standard Twin Room, City View | In-room safe, desk, iron/ironing board, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Bar
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
$93
includes taxes & fees
Dec 4 - Dec 5

Explore the area

View in a map
1024 San Vitores Road, Tamuning, 96913
  • Place, Tumon Sands Plaza
    ‪2 min walk‬
  • Place, Tumon Beach
    ‪5 min walk‬
  • Place, Dusit Place Shopping Center
    ‪7 min walk‬
  • Airport, Guam (GUM-A.B. Won Pat Intl.)
    ‪3 min drive‬

Room options

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

In-room safe, desk, iron/ironing board, free WiFi

Family Room, 2 Bedrooms, Connecting Rooms, City View

  • 635 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room, Multiple Beds

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Standard Twin Room, City View

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, City View

  • 290 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Standard Single Room, City View

Standard Single Room, City View | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, City View

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Grand Plaza Hotel

3-star hotel in Tumon
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Plaza Hotel offers 124 accommodations with safes and hair dryers. 39-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pualani Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
In addition to a full-service spa, Grand Plaza Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers spa services, a terrace, and a vending machine. Onsite covered self parking is complimentary.

Grand Plaza Hotel has designated areas for smoking.

Meskla Chamorro Fusion - This bistro specializes in local cuisine. Guests can enjoy drinks at the bar.
Karaoke Club Izumi - Onsite karaoke bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Karaoke Club Izumi
  • Meskla Chamorro Fusion

Things to do

  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Grand Plaza Hotel Tamuning
Grand Plaza Tamuning
Grand Plaza Hotel Hotel
Grand Plaza Hotel Tamuning
Grand Plaza Hotel Hotel Tamuning

Reviews

Grand Plaza Hotel Reviews

6.8

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 131 out of 810 reviews
Rating 8 - Good. 243 out of 810 reviews
Rating 6 - Okay. 246 out of 810 reviews
Rating 4 - Poor. 125 out of 810 reviews
Rating 2 - Terrible. 65 out of 810 reviews

Reviews

10/10 Excellent

Adrian

Stayed 1 night in Aug 2025

6/10 Okay

Arron Santoria

Liked: Staff & service
Great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Benjamin Paul

Stayed 2 nights in Aug 2025

8/10 Good

Michael, Savannah

Business traveler
Liked: Staff & service, property conditions & facilities
Just a quick walk up to the beach and a convenience store right next door
Stayed 3 nights in Aug 2025

2/10 Terrible

Rosalinda

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Austin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping and front office staff were lazy and unhelpful. Room was antiquated and furniture was falling apart. The bed was hard and uncomfortable.
Stayed 3 nights in Jul 2025

4/10 Poor

Jessie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First room I booked, had a low bed no mattress just spring box and a futon. I asked to change it and they gave me another room that had multiple tiny roaches coming out of the walls. They gave me another which was better than the first two but not great. When I asked where was the room in the picture, desk agent told me “The rooms don’t even look like that anymore” so don’t believe what you see lol. The only thing I liked was its location, and honest staff. But I have to admit even for its price I expected it to be clean. Safe to say I will not be staying here again.
Stayed 4 nights in Aug 2025

6/10 Okay

Michael

Business traveler
Stayed 1 night in Jul 2025

6/10 Okay

HAN-CHING

Business traveler, Traveled with family
Liked: Cleanliness
It’s manageable
Stayed 1 night in Jul 2025

6/10 Okay

Richard

Stayed 1 night in Jul 2025

8/10 Good

Lobo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Serafin

Traveled with partner
Liked: Staff & service
Can not control room temperature once ac is on its on cant turn it down/up. Only one bed sheet provided and you pay extra for additional
Stayed 1 night in Jul 2025

8/10 Good

Toni Rose

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

alice

Stayed 2 nights in Jun 2025

10/10 Excellent

ida

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff and location
Stayed 5 nights in Jun 2025

2/10 Terrible

johanna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing worked. Turned on bathroom sink, sprayed all over sink basin like a mist. We were aloud (1) towel or (1) wash cloth! We had to choose!!!Hot water pot didn’t work! Bugs bugs bugs! When we checked in woman acted like we were bothering her. Every question was met with eye role.
Stayed 5 nights in Jun 2025

8/10 Good

Robert L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet stay. Very spacious comfortable room.
Stayed 1 night in Jun 2025

10/10 Excellent

Koffi

Stayed 1 night in Jun 2025

4/10 Poor

Devin

The only good thing about this hotel was it's location to the main strip.
Stayed 3 nights in Jun 2025

8/10 Good

Keiichi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Alfred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really nice for an older hotel. The staff were all very kind and helpful. The pool closed quite early though. Everything in our room worked well. I would stay there again.
Stayed 1 night in May 2025

4/10 Poor

Joseph Axel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worn down and poorly managed / serviced hotel. We had 3 days of no cleaning at all, even though we were out almost all of the time. Even after I asked 3 times when heading out that they would clean our room. Dirty floors when we came and we didn’t receive any hand or face towels until the last day (6 day stay) and then only 1 for the two of us. In general worn down and dirty grout. Highway motel standards at best.
Stayed 5 nights in Apr 2025

2/10 Terrible

Cameron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience I've had in a long time. I was nothing but understanding and kind and they just kept missing the mark time after time. There was a roach. The bed was nasty and smelled bad, it had white blotchy stains on the blanket and I asked for them to change the blankets and sheets 5 times!!!! 5!! They told me they would and never did! Eventually I went down and asked the person working the desk to help me she told me "sorry they prioritize new arriving guests over existing guests" and I almost blew a gasket!!!! I told her they my blanket had stains on it!! And crumbs and stank! She told me she'd ask if they'd want to help later. Eventually someone arrived at my door hours later and she said they don't own any other blankets and "were not allowed to change it out". Everytime I attempted to talk to someone at the front desk, they were in the backroom hiding on their phones and I had to wait a while before they eventually decided to come out to help. Safe to say I'm never going back and I WOULD NOT RECOMMEND!!
Stayed 2 nights in Apr 2025

8/10 Good

MICHAEL JAMES

Stayed 1 night in Apr 2025

8/10 Good

Elliot

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and convenient
Stayed 2 nights in Apr 2025