Grand Plaza Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Plaza Hotel

Reception
Lobby sitting area
Reception
Outdoor pool, sun loungers
Standard Twin Room, City View | In-room safe, desk, iron/ironing board, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Bar
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
Tumon Bay Guam, 1024 Pale San Vitores Road, Tamuning, 96913
  • Tumon Sands Plaza
    1 min walk
  • Tumon Beach
    5 min walk
  • Meskla Chamoru Fusion Bistro
    1 min walk
  • Guam (GUM-A.B. Won Pat Intl.)
    5 min drive

Room options

Standard Twin Room, City View

  • 290 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed and 1 Large Twin Bed

Standard Triple Room, Multiple Beds

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Bed

Family Room, 2 Bedrooms, Connecting Rooms, City View

  • 635 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

Similar properties

About this property

Grand Plaza Hotel

3-star hotel in Tumon
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Plaza Hotel offers 124 accommodations with safes and hair dryers. 39-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pualani Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
In addition to a full-service spa, Grand Plaza Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers spa services, a terrace, and a vending machine. Onsite covered self parking is complimentary.

Grand Plaza Hotel has designated areas for smoking.

Meskla Chamorro Fusion - This bistro specializes in local cuisine. Guests can enjoy drinks at the bar.
Karaoke Club Izumi - Onsite karaoke bar. Open daily.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Karaoke Club Izumi
  • Meskla Chamorro Fusion

Things to do

  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Grand Plaza Hotel Tamuning
Grand Plaza Tamuning
Grand Plaza Hotel Hotel
Grand Plaza Hotel Tamuning
Grand Plaza Hotel Hotel Tamuning

Grand Plaza Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 113 out of 727 reviews" "
Rating 8 - Good. 220 out of 727 reviews" "
Rating 6 - Okay. 222 out of 727 reviews" "
Rating 4 - Poor. 114 out of 727 reviews" "
Rating 2 - Terrible. 58 out of 727 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Enlai Del

Disliked: Cleanliness, amenities, property conditions & facilities
This property is really in bad shape. Things haven’t been maintained well. Bring eyeshades as the curtains don’t close. Great location though, and friendly staff.
Stayed 1 night in Oct 2024

6/10 Okay

Noel

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is closed to the airport,slow internet
Stayed 4 nights in Sep 2024

8/10 Good

Francis

Stayed 1 night in Aug 2024

10/10 Excellent

Tani

Traveled with partner
Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fransual, California

Liked: Cleanliness, staff & service, property conditions & facilities
Property is conveniently located for great dining and drinking and also close enough to the airport.
Stayed 1 night in Aug 2024

8/10 Good

Abigail

Business traveler
Liked: Cleanliness
The room in the photo that I booked did not look like the room I was actually in. It was supposed to be a twin bed and a bigger twin bed but we had 2 regular twin beds
Stayed 1 night in Aug 2024

8/10 Good

KARIM

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tight check in and check out times
Stayed 1 night in Aug 2024

4/10 Poor

Ernest

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Kaitlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bathtub looked like it hasnt been cleaned in a while. Staff was friendly and welcoming.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable stay
Stayed 1 night in Jul 2024

2/10 Terrible

Katsutoshi

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Affordable but definitely needs renovation and deep cleaning. There were cockroaches, stains on the towels and bed sheets, floors needed mopping and sweeping. Hair and boogers from previous guests still on the bed. We informed front desk our toilet was leaking before we went shopping in the morning, came back almost midnight and it was still leaking. Homeless and drunks in the parking lot everyday. One tried to open my car while my kids and I were inside. Very poor experience, will never return.
Stayed 4 nights in Jul 2024

8/10 Good

shohel

Good
Stayed 1 night in Jul 2024

10/10 Excellent

Theora

Stayed 7 nights in Jul 2024

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent from start to finish and I will be definitely be using Expedia for all present and future travel plans. Thanks Expedia
Stayed 1 night in Jul 2024

4/10 Poor

Aleyna

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Rooms were not made daily. Bathroom were not clean. Rooms were really stuffy
Stayed 4 nights in Jul 2024

6/10 Okay

John Anthony

Property was clean but in disrepair.
Stayed 8 nights in Jun 2024

4/10 Poor

Maya

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The mattress was hard. Wash cloths were not in my room and when I received wash cloths from house keeping, they were not clean and had stains on them. The shower in my room looked atrocious. One of the outlets in my room wasn't working, so I woke up the next morning and my phone was dead.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

6/10 Okay

FRANKIE

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

6/10 Okay

Sharon

Stayed 1 night in Jun 2024

2/10 Terrible

Glenn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Nightmare Becomes a Reality
Firstly, front desk could not tell nor find our reservation. Front desk staff didn't put much effort in finding this. We had to show our confirmation. Just to keep things moving. Our room was little dated, writings on the wall. Was not cleaned, rusts on the air dryer. Bathtub was a bit dangerous as it moves. Exhaust in the bathroom makes a terrible scream.
Stayed 1 night in Jun 2024

8/10 Good

Wendy, Abbotsford

Liked: Cleanliness, staff & service, amenities
Although the building is very old and in need of repairs, it was still a good place to stay. Reasonable price, decent location. Pool could use some work to Fix the metal steps going in because they are not sturdy and spin around.
Stayed 6 nights in Apr 2024

8/10 Good

christopher, kalaheo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i had just a 13 hr layover and staying here made it convenient to/from airport. friendly staff and easy check in. very enjoyable
Stayed 1 night in Apr 2024

6/10 Okay

Margarette

Stayed 3 nights in Mar 2024