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Grand Plaza Hotel

3.0 star property

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Photo gallery for Grand Plaza Hotel

Reception
Standard Twin Room, City View | In-room safe, desk, iron/ironing board, free WiFi
Lobby sitting area
Outdoor pool, sun loungers
Reception

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Bar
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
1024 San Vitores Road, Tamuning, 96913
  • Tumon Beach
    ‪6 min walk‬
  • T Galleria by DFS
    ‪8 min walk‬
  • Micronesia Mall
    ‪4 min drive‬
  • Guam (GUM-A.B. Won Pat Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Twin Room, City View

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, City View

  • 290 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room, Multiple Beds

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

In-room safe, desk, iron/ironing board, free WiFi

Family Room, 2 Bedrooms, Connecting Rooms, City View

  • 635 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

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$112 total
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About this property

Grand Plaza Hotel

3-star hotel in Tumon
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Plaza Hotel offers 124 accommodations with safes and hair dryers. 39-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pualani Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
In addition to a full-service spa, Grand Plaza Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers spa services, a terrace, and a vending machine. Onsite covered self parking is complimentary.

Grand Plaza Hotel has designated areas for smoking.

Meskla Chamorro Fusion - This bistro specializes in local cuisine. Guests can enjoy drinks at the bar.
Karaoke Club Izumi - Onsite karaoke bar. Open daily.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Karaoke Club Izumi
  • Meskla Chamorro Fusion

Things to do

  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Grand Plaza Hotel Tamuning
Grand Plaza Tamuning
Grand Plaza Hotel Hotel
Grand Plaza Hotel Tamuning
Grand Plaza Hotel Hotel Tamuning

Grand Plaza Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 114 out of 738 reviews
Rating 8 - Good. 223 out of 738 reviews
Rating 6 - Okay. 227 out of 738 reviews
Rating 4 - Poor. 116 out of 738 reviews
Rating 2 - Terrible. 58 out of 738 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Elizabeth

Traveled with group, Business traveler
Disliked: Amenities, property conditions & facilities
the room was very outdated and beds were a bit hard
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
They cannot find my booking so I had to call Hotels.com. They didn’t want to check us in and said we have to pay their rate even though I already paid online. When Hotels.com called them, only then they said they found my booking. There are small cockroaches in the room, only 2 towels even we booked for 3 so I had to request it again. Overall not a good experience.
Stayed 3 nights in Dec 2024

6/10 Okay

Mercedes

Stayed 2 nights in Nov 2024

4/10 Poor

Gabriele

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not the best
Nice location. I arrived late so couldn’t really explore too much. It is in the center of the tourist area. And right next door is a great Mexican restaurant so I could quickly walk and grab something to eat. (The birria quesadillas were so good.) As far as the hotel- it is very outdated. I really think my single mattress bed was actually a box spring. 😏 It was solidly firm. The room just didn’t feel clean or comfortable. I was afraid to unpack and walked around in socks because the floor felt a little sticky. The “leather” couch was crumbling. Creatively, they flipped the couch cushion over to hide the severely worn and torn cushion. While the price was low- it still felt like I paid way too much for this place.
Stayed 1 night in Nov 2024

10/10 Excellent

Bethwell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place for short and long term stay.
Stayed 1 night in Oct 2024

6/10 Okay

Edgar

Stayed 2 nights in Sep 2024

8/10 Good

Theora

Stayed 6 nights in Sep 2024

4/10 Poor

Enlai Del

Disliked: Cleanliness, amenities, property conditions & facilities
This property is really in bad shape. Things haven’t been maintained well. Bring eyeshades as the curtains don’t close. Great location though, and friendly staff.
Stayed 1 night in Oct 2024

6/10 Okay

Noel

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is closed to the airport,slow internet
Stayed 4 nights in Sep 2024

8/10 Good

Francis

Stayed 1 night in Aug 2024

10/10 Excellent

Tani

Traveled with partner
Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fransual, California

Liked: Cleanliness, staff & service, property conditions & facilities
Property is conveniently located for great dining and drinking and also close enough to the airport.
Stayed 1 night in Aug 2024

8/10 Good

Abigail

Business traveler
Liked: Cleanliness
The room in the photo that I booked did not look like the room I was actually in. It was supposed to be a twin bed and a bigger twin bed but we had 2 regular twin beds
Stayed 1 night in Aug 2024

8/10 Good

Abigail

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

KARIM

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tight check in and check out times
Stayed 1 night in Aug 2024

4/10 Poor

Ernest

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Abigail

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Kaitlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bathtub looked like it hasnt been cleaned in a while. Staff was friendly and welcoming.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable stay
Stayed 1 night in Jul 2024

2/10 Terrible

Katsutoshi

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Affordable but definitely needs renovation and deep cleaning. There were cockroaches, stains on the towels and bed sheets, floors needed mopping and sweeping. Hair and boogers from previous guests still on the bed. We informed front desk our toilet was leaking before we went shopping in the morning, came back almost midnight and it was still leaking. Homeless and drunks in the parking lot everyday. One tried to open my car while my kids and I were inside. Very poor experience, will never return.
Stayed 4 nights in Jul 2024

8/10 Good

shohel

Good
Stayed 1 night in Jul 2024

10/10 Excellent

Theora

Stayed 7 nights in Jul 2024

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent from start to finish and I will be definitely be using Expedia for all present and future travel plans. Thanks Expedia
Stayed 1 night in Jul 2024

4/10 Poor

Aleyna

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Rooms were not made daily. Bathroom were not clean. Rooms were really stuffy
Stayed 4 nights in Jul 2024