Best Western Sanctuary Inn

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Sanctuary Inn

Lounge
Family Room, Multiple Beds, Non Smoking | Minibar, individually decorated, laptop workspace, blackout drapes
BBQ/picnic area
Minibar, individually decorated, laptop workspace, blackout drapes
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Pet friendly
  • Room service

Explore the area

Map
293 Marius Street, Tamworth, NSW, 2340
  • Powerhouse Motorcycle Museum
    2 min walk
  • Australian Country Music Hall of Fame
    4 min walk
  • Bicentennial Park
    7 min walk
  • Tamworth, NSW (TMW)
    17 min drive

Room options

Suite, 1 Queen Bed, Non Smoking, Mezzanine

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Premier Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Economy Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Premier Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Sanctuary Inn

4-star Tamworth hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a spa tub are onsite.
Best Western Sanctuary Inn offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Each accommodation is individually decorated. 32-inch LCD televisions come with digital channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Tamworth hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.
Best Western Sanctuary Inn features an outdoor pool and a spa tub. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 3 meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This Tamworth hotel also offers barbecue grills, a garden, and a picnic area. Guests can use the indoor pool at a partner property. Onsite self parking is complimentary.

Best Western Sanctuary Inn is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Riviera Bar & Grill - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: AUD 15 to 20 for adults and AUD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riviera Bar & Grill

Things to do

  • Indoor pool (guest access)
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,076 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of AUD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 6.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 15 to 20 for adults, and AUD 10 to 20 for children
  • Pet fee: AUD 40 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 6.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Sanctuary
Best Western Sanctuary Inn
Best Western Sanctuary Inn Tamworth
Best Western Sanctuary Tamworth
Best Sanctuary Tamworth
Best Western Sanctuary Inn Hotel
Best Western Sanctuary Inn Tamworth
Best Western Sanctuary Inn Hotel Tamworth

Best Western Sanctuary Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 327 out of 1020 reviews" "
Rating 8 - Good. 394 out of 1020 reviews" "
Rating 6 - Okay. 170 out of 1020 reviews" "
Rating 4 - Poor. 87 out of 1020 reviews" "
Rating 2 - Terrible. 42 out of 1020 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Aaron

Business traveler, Traveled with family
Liked: Staff & service
Friendly staff, great dining. Rooms are dated and shower had no hot water both night and morning. Linen had stains.
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient, for the one-night stay staff were helpful room was clean and had everything I needed.
Stayed 1 night in Aug 2024

4/10 Poor

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
Depressing room.Bathroom dirty around tops of tiles, underneath sink. Time for floor tiles to be replaced. Large room but no surface or cupboard to put anything.We paid for 2 nights, left after 1
Stayed 2 nights in Aug 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Graham

Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and reasonable priced
Nice clean hotel and comfortable. Only negative was the shower would flood the bathroom as needs a shower door
Stayed 1 night in Jul 2024

8/10 Good

Khayla

Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately when we arrived we were put in a room that was in poor conditions. The room looked nothing like the room in the pictures upon booking, it smelt of cigarettes and was very run down. It wasn't until i spoke to management and expressed our disappointment that they immediately moved us to a new room, which looked to have been newly renovated, much like to pictures on their booking website. Management were kind and considerate, we are super happy with their service. But think they should look into maintaining the quality of all rooms, especially for the price you are paying.
Stayed 2 nights in Jul 2024

6/10 Okay

TREVOR

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Di

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved the fact that the property was pet friendly. Being able to travel and take our little dog with us, and no fuss is a bonus. Only one criticism, the showers are not disability friendly
Stayed 2 nights in Jul 2024

4/10 Poor

Nic

Stayed 1 night in Jul 2024

8/10 Good

Kelly

Stayed 1 night in Mar 2024

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
‘King’ size bed was 2 single beds put together. Very uncomfortable. Hardly any tv stations worked. No hot water for showers in the morning and perhaps a trivial thing but website says bathrobes in rooms, none at all last time we stayed and only one this time. Will try somewhere else next time.
Stayed 1 night in Jun 2024

8/10 Good

Kirrily

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Jun 2024

6/10 Okay

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean and bed’s comfortable, however no hot water across our entire two night stay is completely unacceptable.

10/10 Excellent

Diorne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coffee is life
Great restaurant and lovely modern rooms. Like the coffee machine in my room.
Stayed 1 night in Jun 2024

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Kallen

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel not far from town
The room was comfortable with all the amenities we needed
Stayed 1 night in May 2024

10/10 Excellent

Abinesh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and value for money.
Stayed 1 night in May 2024

10/10 Excellent

Abbie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at this motel every time in Tamworth. Always clean, service good and value for money.
Stayed 2 nights in May 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Michelle

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The toilet made noises when having a shower and have was missing tiles.