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Best Western Sanctuary Inn

4.0 star property

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Photo gallery for Best Western Sanctuary Inn

Lounge
Lobby sitting area
BBQ/picnic area
Bar (on property)
Family Room, Multiple Beds, Non Smoking | Minibar, individually decorated, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Hot Tub
  • Bar
  • Pool
  • Room service
$105
includes taxes & fees
Nov 15 - Nov 16

Explore the area

View in a map
293 Marius Street, Tamworth, NSW, 2340
  • Place, Australian Country Music Hall of Fame
    ‪5 min walk‬
  • Place, Tamworth Capitol Theatre
    ‪16 min walk‬
  • Place, Australian Equine and Livestock Events Centre
    ‪7 min drive‬
  • Airport, Tamworth, NSW (TMW)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, individually decorated, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Mezzanine

Suite, 1 Queen Bed, Non Smoking, Mezzanine | Living room | 32-inch LCD TV with digital channels, TV

Suite, 1 Queen Bed, Non Smoking, Mezzanine

  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Non Smoking

Minibar, individually decorated, laptop workspace, blackout drapes

Economy Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Minibar, individually decorated, laptop workspace, blackout drapes

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Non Smoking

Premier Room, 1 King Bed, Non Smoking | Minibar, individually decorated, laptop workspace, blackout drapes

Premier Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, Multiple Beds, Non Smoking

Minibar, individually decorated, laptop workspace, blackout drapes

Premier Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub | Jetted tub

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking (Pet Friendly) | Minibar, individually decorated, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, Multiple Beds, Non Smoking

Premier Room, Multiple Beds, Non Smoking | Minibar, individually decorated, laptop workspace, blackout drapes

Premier Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Minibar, individually decorated, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Premier King Room

  • Sleeps 2

Premier Queen and Single Room

  • Sleeps 3

Pet Friendly Queen Room

  • Sleeps 2

Executive Spa Suite

  • Sleeps 2

Executive King Room

  • Sleeps 2

Queen Suite

  • Sleeps 3

1 Queen Bed, Non-Smoking, Standard Room, Free High Speed Internet, Air-Conditioned, Lcd Television, Mini Bar

  • Sleeps 2

1 Queen Bed, Non-Smoking, Economy, Upstairs, Air-Conditioned, Lcd Television, Mini Bar

  • Sleeps 2

Premier Loft Room

  • Sleeps 2

Premier Family Room

  • Sleeps 5

Standard Family Room

  • Sleeps 5

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About this property

Best Western Sanctuary Inn

4-star Tamworth hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a hot tub are onsite.
Best Western Sanctuary Inn offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Each accommodation is individually decorated. 32-inch LCD televisions come with digital channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Tamworth hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
Best Western Sanctuary Inn features an outdoor pool and a hot tub. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 3 meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This Tamworth hotel also offers barbecue grills, a garden, and a picnic area. Guests can use the indoor pool at a partner property. Onsite self parking is complimentary.

Best Western Sanctuary Inn is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Riviera Bar & Grill - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: AUD 15 to 20 for adults and AUD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riviera Bar & Grill

Things to do

  • Hot tub
  • Indoor pool (guest access)
  • Outdoor pool
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,076 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of AUD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 6.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 15 to 20 for adults, and AUD 10 to 20 for children
  • Pet fee: AUD 40 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 6.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Sanctuary
Best Western Sanctuary Inn
Best Western Sanctuary Inn Tamworth
Best Western Sanctuary Tamworth
Best Sanctuary Tamworth
Best Western Sanctuary Inn Hotel
Best Western Sanctuary Inn Tamworth
Best Western Sanctuary Inn Hotel Tamworth

Reviews

Best Western Sanctuary Inn Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 318 out of 1001 reviews
Rating 8 - Good. 374 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

Reviews

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from road noise, which is just a fact of life when you're on the main road, it was excellent.
Stayed 2 nights in Jun 2025

2/10 Terrible

Marshall

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room did not match the photographs. The room itself had dirty curtains that were falling off the railing. They were not any blackout curtains. The furnishings did not match and the bedside table was completely unstable. There was a service hole that had half fallen out of the roof. I paid for a Queen size bed but only got as double. The bathroom had tiles popping off the wall, there was cracks in architrave, and a combined bath/shower facility that had a cheap plastic curtain attached to a rusted out shower railing. There were no handles or steps for climbing in and out of the bath/shower which has to be a hazard. Again, we were promised first rate consumables that never appeared, but I can say that the body wash matched the shampoo which also matched the hand soap. After the reception I got when I checked in, we were not going to use the restaurant so we went across the road to the Rydges where the staff and experience was the complete opposite. All up, one night cost me $414. Ditch this place - go to the Rydges.
Stayed 1 night in Jun 2025

4/10 Poor

John

Traveled with family
Disliked: Amenities, property conditions & facilities
In need of a good clean or renovation at the very least. Tired decor. Noisy. Appliances not fully functioning.
Stayed 1 night in Jun 2025

8/10 Good

Brent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That the staff was so beautiful and accommodating. Thank you for a great stay. We look forward to seeing you again.
Stayed 7 nights in Jun 2025

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well located property that was clean with friendly, helpful staff.
Stayed 2 nights in Jun 2025

8/10 Good

Kass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, restaurant delicious.
Stayed 1 night in May 2025

6/10 Okay

James

Rundown and overpriced
Stayed 1 night in May 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable bed good resturaunt
Stayed 1 night in May 2025

8/10 Good

Chris

Stayed 2 nights in Mar 2025

8/10 Good

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and convenient. Great service and nice meals.
Stayed 1 night in May 2025

4/10 Poor

Lisa

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Stephen

Disliked: Staff & service, property conditions & facilities, room comfort

Rubbish

The parking at this hotel is terrible you have no allocated parking and therefore can’t park near the room. Our room was upstairs and difficult to get to noisy old and expensive.
Stayed 3 nights in Apr 2025

6/10 Okay

Linda

Liked: Staff & service

Take your own pillow!

A very tired hotel room. Desperately needs a makeover - particularly the bathroom. I wish I’d taken my own pillow, as I usually do, but we were only staying for one night, so I didn’t bother - big mistake. There wasn’t a decent pillow among 6 of them in the room! The bed would be comfortable if a mattress topper was added. The restaurant was excellent though. Dinner last night was amazing as was the service. Breakfast was basic but enough.
Stayed 1 night in May 2025

4/10 Poor

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities
Poorly maintained. No towels or tissues on arrival, torn drapes, dirty skirting boards, broken toilet seat, soap residue build up on bottom of shower glass, rain shower head had a build up of something discolouring it so we used the normal shower head instead and the shower drains looked dirty. Terrible value as one night cost approximately the same as two nights in an excellent hotel in Bundaberg. On a positive note the restaurant was good. Food and service was excellent.
Stayed 1 night in May 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Liked
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great staff, but disappointing room.

Great location, friendly staff, but beneath the surface is a very shabby hotel. The room was just worn out and they had literally slapped some paint around to make it look brighter, but looking just a bit closer and you could see that it was extremely shoddy, even comical in some places. The room was dusty with spider webs in the corners and scuffing all over the walls. I leave my final comment for the bathroom. I am fine with an older bathroom which was clean and functional, but it smelled of old sewage. Not enough to be overpowering, but enough for you to not want to use the bathroom. It's a real pity because on the surface the hotel looks great and you can see that the staff are lovely and doing their best, but the facility needs a serious revamp.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Stayed 1 night in Apr 2025

10/10 Excellent

Watcharanon

Stayed 1 night in Apr 2025

10/10 Excellent

nadine

Stayed 1 night in Apr 2025

6/10 Okay

TRACY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WAS ALLOCATED A LOFT ROOM SITUATED AT THE FRONT OF THE COMPLEX - THE ROAD NOISE CONTINUED ALL NIGHT . MOSTLY TRUCKS NEGOTIATING THE NEARBY ROUNDABOUT.
Stayed 1 night in Apr 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was exceptional and the room was clean and comfortable.
Stayed 1 night in Apr 2025

4/10 Poor

Saraya

Business traveler
Disliked: Staff & service, property conditions & facilities
I stay in motels for work all over Australia. Best Westerns are usually a safe bet. This one was disappointing from the check in. The staff were rude. Wrong personalities for front counter. Then i checked into room - there was a huge gap above the door, like the building has had movement and the frame is not fitted to door. Road noise came in because of the gap. The bathroom has a shower curtain that had Mould on it. No bench in bathroom to put your stuff down. i could feel every spring in the bed. Really disappointing. It was however close to everything.
Stayed 1 night in Apr 2025

6/10 Okay

Mandy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were nice that was ok. Breakfast very poor. Gone down Hill since we last stayed there went for supposed better room was clean & nicely painted but lounge room was up fight of stairs on a little mezzanine & had to sit on a kitchen type chair not a lounge chair to read, could not go out on balcony door was screwed shut. No light switch, power point or lamp near bed. Had to cross room to turn off light & walk back in dark to bed also unable to charge phone near bed. Shower inside the bath & very hard to get in & out for me thought it dangerous. Will not stay there again.
Stayed 2 nights in Apr 2025

6/10 Okay

Debra

Liked: Cleanliness
Disliked: Staff & service
The reception staff were not overly friendly or helpful and the room abd facilities were not with the cost of the room. I've cstayed in other motels in Tamworth with better room facilities that were cheaper. I stayed here became it was walking distance to lots of food options which was the only advantage of it.
Stayed 1 night in Apr 2025

10/10 Excellent

Judy

Stayed 1 night in Apr 2025