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Very nice clean rooms. The staff members were exceptionally polite, knowledgeable and helpful. Great breakfast buffet. Overall a great experience. I would stay there again.

Clean room, helpful staff, and good view from rooms.

The room was clean and new. The location is convenient. There is very little support from staff - we had to wait 30 mins to check in, and 30 minutes for someone to come and checkout even though they told us to give them a heads up before check out.

Really enjoyed our stay here. It was conveniently located and very safe. It's very quiet and the room we had was very well maintained and the amenities were good too. I'd definitely stay in the unit we had again. The only con is the we booked the presidential suite that was pictured on the site and that isn't what we received. I'm not sure if that unit is even available on the property. Each unit is individually owned, I'd def ask for images before booking to be sure you are getting what you are paying for. Nevertheless the room we were in was really nice, 2 bedroom and 2 bathroom. I'd definitely book that unit again.

We had a very disappointing experience. Before arrival we were asked to send passport details through WhatsApp, and several messages were later deleted, which raised concerns for us from the beginning. When we arrived, front desk staff refused assistance and directed us to communicate only with the owner/host. We also noticed signage suggesting short-term stays may not be permitted in the building. The apartment itself did not match the quality or presentation shown in the listing photos. The main issue was access and security. On our first night we returned around 10:30pm and discovered the access card provided would not unlock the foyer entrance to reach the elevators. We were locked outside with all of our passports, luggage and belongings still inside the apartment. Security staff refused to assist and we could not contact the host despite repeated attempts. We only regained entry because another resident allowed us into the building around 10:45pm. The following morning the apartment door lock malfunctioned and would not reliably lock or open. A technician attended but appeared unable to repair it properly. At one point he agreed to help us with the foyer access issue, but when the lift doors opened downstairs he ran out of the building and never returned. Due to the ongoing access problems, lack of support and security concerns, we booked alternative accommodation the following day and left the property early. This was the most stressful accommodation experience.

This was one of the worst properties iv stayed in. Area is 1hr from hcm central. Check in was confusing. Staff unhelpful and poor English so communication was difficult Signs out the front foyer says rooms are banned from air bnb type bookings . So doesn’t really make for a comfortable stay . Would never book again Also dirty and not cleaned well