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Chateau Resort & Conference Center

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau Resort & Conference Center

Property grounds
Dining
Indoor pool, outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
View from property
Superior Loft, 1 King Bed with Sofa Bed (Not Pet-Friendly) | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Pool
    Pool
  • Pet friendly
    Pet friendly

Explore the area

Map
475 Camelback Road, Tannersville, PA, 18372
  • Aquatopia
    15 min walk
  • Camelback Ski Area
    17 min walk
  • Camelback Mountain Adventures
    19 min walk
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    48 min drive

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Balcony

Superior Room, 2 Queen Beds

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountainside Superior King Room

Mountainside Superior King Room | Balcony

Mountainside Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Loft, 1 King Bed with Sofa Bed (Not Pet-Friendly)

Superior Loft, 1 King Bed with Sofa Bed (Not Pet-Friendly) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Loft, 1 King Bed with Sofa Bed (Not Pet-Friendly)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Baymont by Wyndham Bartonsville Poconos

Pool
Hot Tub
Breakfast included
Pet friendly
4.0 out of 5, Very Good, (1018)
The price is $151
per night
$165 total
includes taxes & fees
Dec 6 - Dec 7
Baymont by Wyndham Bartonsville Poconos

About this property

Chateau Resort & Conference Center

3-star Tannersville hotel close to Aquatopia
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Weekly housekeeping is available.
Chateau Resort & Conference Center offers 152 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Tannersville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Refrigerators and change of towels can be requested. Housekeeping is provided weekly.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, Chateau Resort & Conference Center provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 17000 square feet (1579 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

Chateau Resort & Conference Center is a smoke-free property.

Full breakfasts are available for a surcharge between 7:30 AM and 11:00 AM on weekends.
Chateau Resort & Conference Center has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 7:30 AM to 11:00 AM for a fee: USD 3 to 15 for adults and USD 6 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 8 meeting rooms
  • Conference center (17,000 square feet of space)

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 4 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 15 for adults, and USD 6.00 to 15.00 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Refrigerator fee: USD 10 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chateau Resort
Chateau Resort Tannersville
Chateau Tannersville
Chateau Resort And Conference Center
Chateau Hotel Tannersville
Chateau & Conference Center
Chateau Resort & Conference Center Hotel
Chateau Resort & Conference Center Tannersville
Chateau Resort & Conference Center Hotel Tannersville

Chateau Resort & Conference Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 271 out of 1008 reviews" "
Rating 8 - Good. 256 out of 1008 reviews" "
Rating 6 - Okay. 210 out of 1008 reviews" "
Rating 4 - Poor. 150 out of 1008 reviews" "
Rating 2 - Terrible. 121 out of 1008 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lorraine

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in poor condition. The lobby looks like it has been recently renovated. But the condition of the rooms is what you will find in a run down rink dink motel. The view from the property is the only thing great about this place. I would not stay here again nor do I recommend it.
Stayed 3 nights in Aug 2024

8/10 Good

Iris

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Stephania

Business traveler
Liked: Cleanliness, staff & service
My lock on door didnt work my whole stay.. construction whole time.. food was great..
Stayed 2 nights in Aug 2024

6/10 Okay

Nick

Stayed 2 nights in Jul 2024

4/10 Poor

Katherine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed in what was once a family holiday favorite. The hallways are dimly lit.. Room furnishings dated; lamp shades were soiled and drapery broken.
Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Amenities
Pool was closed for almost 2 days. Elevators not working on many occasions. Pet floor smelled of pet urine. Outside very dirty and messy. Only saw one garbage can outside for trash. Staff very friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hamida

Traveled with family and small children
Liked: Amenities
Great
Stayed 3 nights in Aug 2024

6/10 Okay

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice and quiet, very outdated and run down though, but right for the price
Stayed 1 night in Aug 2024

8/10 Good

Gennaro

Stayed 1 night in Aug 2024

2/10 Terrible

Geimy

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated hotel. Rooms are in very bad conditions. Bad smell, stained sheets and pillows, broken toilet seat. Very bad experience
Stayed 1 night in Aug 2024

4/10 Poor

zarreen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Aug 2024

2/10 Terrible

benjola

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
It had a moldy smell and was not a pleasant experience at all. The property manager should make a note on their website that they are remodeling so I wouldnt waste my time/money!
Stayed 2 nights in Aug 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service, room comfort
Needs remodeling
Nice quiet stay , outside looked nice inside needed updating . Room was very old for the money not worth it . But the staff was very nice and accommodating. Breakfast was good but expensive. Nice place but for half the price .
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Is good for the price but they need to update the premise's
Stayed 2 nights in Aug 2024

2/10 Terrible

Darysmarie

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Rooms smell bad, elevator was down , only the 4th floor ice machine worked, the furniture on my balcony were broken ao we couldnt enjoy that, staff is dismissive of all these issues. This is my 4th year coming here and its always something.
Stayed 2 nights in Aug 2024

6/10 Okay

lori, palmyra

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The restaurant wasnt open consistently. The elevators didnt work. The were doing construction in sttairwell were you needed to go down to pool and gym. It made it very unreachable. Not impressed they charged 2$ for snack sized snacks
Stayed 2 nights in Aug 2024

2/10 Terrible

Tina, Huntington

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this property is the staff who are very, very nice and try, and the location is great. However, the property looks like it was once lovely but is in desperate need of renovations which they are currently starting to do however, we were not aware that they were going to be doing this, and the front area was dusty and filthy. The rooms are totally outdated, the pool was filthy. The rugs were filthy and our door to the outdoors was broken.
Stayed 1 night in Aug 2024

4/10 Poor

Iftekhar

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I like that this place had a nice pond with good views. I didnt like the smell of the place. The floor was damp and there was a terrible damp pungent smell in the room.
Stayed 1 night in Aug 2024

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were wonderful! The dining room was nice. The cleanliness of the rest of the whole facility was in quite poor condition. Mold in the bathrooms. The smell of old cigarette smoke in the rooms was terrible. The kurig looks like it hasn't been cleaned in months, maybe years. Bed sheets had stains and floor was hardly swept. The dining food was excellent and the service was great. Still probably wouldn't go back again.
Stayed 3 nights in Aug 2024

6/10 Okay

Kathryn

Liked: Room comfort
Disliked: Staff & service
Not great
I was quite disappointed. We checked in on Saturday and the elevator didn't work until we got back from dinner Monday evening. We were on the 4th floor! My husband has medical issues and we really struggled. Breakfast was an automatic 20% tip which is absurd. We had 2 dirty towels in our room when we got there. We tried calling for room service and the phone didn't work, so down and up 4 flights we had to go! The loft was decent but would have preferred a balcony. The couch was hard as a rock so no comfortable sitting to relax before bed. The best part was out back on the deck, romantic and a beautiful view from a few spots. I probably wouldn't return here unless they comped me for this experience. They couldn't even offer another room because "the suites are on floor 4".
Stayed 3 nights in Aug 2024

10/10 Excellent

Jarret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visit the property at least once a year. Property has family friendly atmosphere, and is very clean. The view of the mountains is absolutely beautiful. Front desk is there to assist with answering any questions, or resolving any issues
Stayed 3 nights in Jun 2024

4/10 Poor

Bonnie

Traveled with family
Convenient location but property not ready
The hotel staff were friendly but the hotel was really not ready for guests. The elevator was broken, they were almost overbooked and the bath tub flooded. They were also in the middle of remodeling. I don’t think I’ll stay again.
Stayed 1 night in Aug 2024

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Extremely outdated, mold in bathroom, non-working elevators. Kids did love the pool and staff were friendly.
Stayed 1 night in Aug 2024

2/10 Terrible

nelson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place needs alot of work and up dating and it has alot of unsafe areas
Stayed 1 night in Aug 2024

6/10 Okay

Yamilka

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property has so much potentially but unfortunately is not in good condition. We enjoyed the day at Camelbeach and stood at this hotel for one night because of how close it is to the park. However the room is dingy and smelly. Our room smells like wet chicken. The pillows are stained. My sister in law room had a rat that was messing around with the kids snack bags all night. The elevator is not working. The air conditioner is not that great either. The carpets all around the hotel needs deep cleaning. Everything looks outdated. It is very unfortunate that a hotel with great potential is this ran down.
Stayed 1 night in Aug 2024