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Chateau Resort & Conference Center

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau Resort & Conference Center

Property grounds
View from property
Indoor pool, outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Dining
Daily full breakfast for a fee

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Gym

Explore the area

Map
475 Camelback Road, Tannersville, PA, 18372
  • Aquatopia
    15 min walk
  • Camelback Ski Area
    17 min walk
  • Camelback Mountain Adventures
    19 min walk
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    48 min drive

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Balcony

Superior Room, 2 Queen Beds

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountainside Superior King Room

Mountainside Superior King Room | Balcony

Mountainside Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Loft, 1 King Bed with Sofa Bed (Not Pet-Friendly)

Superior Loft, 1 King Bed with Sofa Bed (Not Pet-Friendly) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Loft, 1 King Bed with Sofa Bed (Not Pet-Friendly)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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Breakfast included
Pet friendly
4.0 out of 5, Very Good, (1017)
The price is $104
per night
$113 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Chateau Resort & Conference Center

3-star Tannersville hotel close to Aquatopia
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Weekly housekeeping is available.
Chateau Resort & Conference Center offers 152 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Tannersville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Refrigerators and change of towels can be requested. Housekeeping is provided weekly.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, Chateau Resort & Conference Center provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 17000 square feet (1579 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

Chateau Resort & Conference Center is a smoke-free property.

Full breakfasts are available for a surcharge between 7:30 AM and 11:00 AM on weekends.
Chateau Resort & Conference Center has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 7:30 AM to 11:00 AM for a fee: USD 3 to 15 for adults and USD 6 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 8 meeting rooms
  • Conference center (17,000 square feet of space)

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 15 for adults, and USD 6.00 to 15.00 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Refrigerator fee: USD 10 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chateau Resort
Chateau Resort Tannersville
Chateau Tannersville
Chateau Resort And Conference Center
Chateau Hotel Tannersville
Chateau & Conference Center
Chateau Resort & Conference Center Hotel
Chateau Resort & Conference Center Tannersville
Chateau Resort & Conference Center Hotel Tannersville

Chateau Resort & Conference Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 274 out of 1005 reviews" "
Rating 8 - Good. 256 out of 1005 reviews" "
Rating 6 - Okay. 203 out of 1005 reviews" "
Rating 4 - Poor. 151 out of 1005 reviews" "
Rating 2 - Terrible. 121 out of 1005 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Valerie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Daneen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the poconos, so you know, everything is a little old as was the place, but it was super clean and the stuff were very nice... It was in a great location and we had a nice balcony view of a beautiful lake... They had plenty of outdoor space, including a nice pool, Chairs to relax and a restaurant with a nice bar. We would definitely stay there again and plan too!
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Traveled with partner
Close
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good stay, staff was friendly, restaurant was good and prices very reasonable, everything was clean. The only thing they need to do is fix the place up a little and it would be a 5 out of 5 for me. The view from the balcony was great. Still a great place to stay. Highly reccomend
Stayed 1 night in Sep 2024

6/10 Okay

Vicki, Fairfield

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Afzaal, OAKLAND GARDENS

Stayed 2 nights in Aug 2024

8/10 Good

Daer Heriberto

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to be quiet and rest
Stayed 1 night in Sep 2024

4/10 Poor

Sarah E

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, views and grounds, but it is in need of updates.
Stayed 1 night in Sep 2024

4/10 Poor

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs many upgrades, carpet and couch is disgusting
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony J

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nice view out behind the property. Would love to come back one day.
Stayed 1 night in Aug 2024

4/10 Poor

Prajakta Trambakrao

Stayed 1 night in Aug 2024

6/10 Okay

Lafleur

Liked: Cleanliness, amenities
We started for two nights it's was very good i like the vibes and i enjoyed the room..and breakfast
Stayed 2 nights in Aug 2024

8/10 Good

Sandro

Traveled with partner
overall pleasant stay
Stayed 2 nights in Aug 2024

4/10 Poor

john

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
One elevator was not working. The other one had a sign that said it was slow, and if it didn't work, we should call the front office. We went upstairs (3rd floor) and it reminded me of the movie The Shinning. Dark, it smelled bad. In the room, the handle to the balcony door was broken. The cover of the air-conditioning came right off. The top drawer under the TV would not close. The coffee pot didn't work. Half of the channels in the TV were frozen. In The bathroom door, floor, and sink area, there were long human hairs stuck everywhere. The restaurant had paper signs written in magic marker on the wall. Food was less than average. "Great service by Debra S." The game room had machines that took your money, but didn't return it. The other machines didn't work. 1st time my son and I played air hockey without the air. The Gym was horrible. The machines looked like they were from the (70's) and also not working. When we got to the pool, there were 2 young ladies that saved a man from drowning. I'm not lying. (They should be on YouTube) The pool goes to 6 feet, and no lifeguard on duty, but a sign that said kids 14 and under should have supervision. It is a shame for the owners to have this property in such condition. It is sad, because the property has a lot of potential. I give it 2 stars, and I'm being generous. One more observation... we stayed for 3 nights, and 4 days, housekeeping showed up once. And the morning when we were leaving to return the pass key.
Stayed 3 nights in Aug 2024

2/10 Terrible

Paul

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible!
Stayed 2 nights in Aug 2024

8/10 Good

Deb

Traveled with family
Liked: Cleanliness, staff & service
As with other reviews, this hotel is showing signs of wearing but it was very clean and the staff were kind. It’s an ok place to stay.
Stayed 1 night in Sep 2024

6/10 Okay

Alan

Liked: Room comfort
Disliked: Cleanliness
Not what I was expecting
Hotel is old and it shows. Bathroom toilet not cleaned and pee drop on toilet seat. Staff was nice. Bed comfortable. Nice location.
Stayed 1 night in Aug 2024

8/10 Good

Rida

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 2 nights in Aug 2024

8/10 Good

Alisha

Traveled with family
Liked: Staff & service, amenities
The staff and service was great. The facilities are in desperate need of updating. There was only one working elevator which can happen sometimes. However, the wallpaper was peeling back on the walls in my loft king suite. The carpet in the hall leading to the suite was extremely old and appeared dirty. I remember the excellence of the Chateau and I was extremely disappointed in its lack of upkeep.
Stayed 1 night in Aug 2024

4/10 Poor

Thomas

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They have roaches, just a heads up.
Stayed 2 nights in Aug 2024

6/10 Okay

Rebecca

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty stairwells, malfunctioning elevator, extremely hot, no hot tub as advertised, no games functioning in arcade, dirty bed sheets with literal debris inside from previous guests and stains everywhere, black mold in shower. bad experience.
Stayed 1 night in Aug 2024

4/10 Poor

Yas

Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024