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Excelsior Palace Hotel

4.0 star property

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Photo gallery for Excelsior Palace Hotel

Bar (on property)
Exterior
Reception
Interior
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service

Explore the area

Map
Via Toselli 8, Taormina, ME, 98039
  • Corso Umberto
    ‪2 min walk‬
  • Porta di Catania
    ‪2 min walk‬
  • Piazza del Duomo
    ‪2 min walk‬
  • Catania (CTA-Fontanarossa)
    ‪41 min drive‬

Room options

View all photos for Single Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Sea View (Elegance)

Double Room, Sea View (Elegance) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Double Room, Sea View (Elegance)

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Double Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Double or Twin Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Double Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Excelsior Palace Hotel

4-star hotel in Taormina City Centre
This smoke-free hotel features 2 restaurants, an outdoor pool, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, 2 coffee shops/cafes, and a snack bar/deli are onsite.
Excelsior Palace Hotel offers 79 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, a meeting room, and limo/town car service. Event facilities measuring 151 square feet (14 square meters) include a conference center. This Belle Époque hotel also offers an outdoor pool, a rooftop terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Excelsior Palace Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Excelsior Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Panoramic Restaurant - This poolside restaurant specializes in local cuisine and serves brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Uncovered valet parking on site (EUR 15 per day)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Excelsior Restaurant
  • Panoramic Restaurant

Things to do

  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (151 square feet of space)
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1904
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 150
  • New Year's Eve (December 31) Gala Dinner per child: EUR 150 (up to 18 years old)
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 19 per person
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Palace Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Taormina
Hotel Excelsior Palace
Excelsior Palace
Excelsior Palace Hotel Taormina, Sicily
Excelsior Palace Hotel Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Hotel Hotel Taormina

Excelsior Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 301 reviews
Rating 8 - Good. 91 out of 301 reviews
Rating 6 - Okay. 34 out of 301 reviews
Rating 4 - Poor. 15 out of 301 reviews
Rating 2 - Terrible. 2 out of 301 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

helen

Liked: Staff & service

Great location

Could not wish for a better location - and amazing views of the coastline and mount Etna. The grounds are beauty. Be prepared the hotel is old and not your standard 4 star hotel.
View from room
View from hotel pool
View from room
Hotel bar
Stayed 2 nights in Mar 2025

6/10 Okay

Blair, Rothesay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We loved the property and the garden/pool area. The breakfast was great. The front desk staff treated us as third class citizens, it started with the looking up of our reservation when they acted with distain to us having used a booking service and seemed to look down their noses at our casual dress as they have a lot of conference types. We were af the end of 6 weeks of travel and dress casually. We could afford to stay in their best room for 6 months but that is not our style. I would like to see Mark Zuckleberg check in !!!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay. Very friendly attentive staff. We loved the lounge with the art nouveau style. Wonderful location to watch sun set w a view of Mt Etna.
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with old-world glamour.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Generally nice property
Stayed 7 nights in Jan 2025

10/10 Excellent

John A, Union Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 8 nights in Dec 2024

10/10 Excellent

Iddo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful place

It is an old charm hotel, in an excellent location. The room was spacious and the balcony offered amazing views. The breakfast buffet was good with plenty to choose from. However we had some reservations regarding the room. There weren't enough power outlets to charge the phones, the tv was very small, and the shower/bath wasn't sealed well. Having said all that, we would love to have the opportunity to come back and stay there.
Stayed 1 night in Jan 2025

8/10 Good

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taoremina - Sicilian Damond

Excellent historical hotel in the hart of the old town of Taoremina! Best Etna view from the hotel rooms.
Stayed 4 nights in Dec 2024

8/10 Good

Carrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Wonderful hotel ans excellent staff. So friendly. The breakfast was amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Xian xuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Nov 2024

10/10 Excellent

PS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

George

Property is tired and worn people and services are fine
Stayed 3 nights in Nov 2024

8/10 Good

Carmen

Stayed 3 nights in Oct 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every day was perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good vibes, great pool

The pool and grounds are gorgeous. Nice staff. Patio with insane view of Etna. Right at the end of the Corso Umberto, so you are really close to all the restaurants and shops, but it’s quieter at this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rossi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location
Stayed 1 night in Sep 2024

10/10 Excellent

svetlana

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed 6 nights in August . It is a very elegant historical building and the proximity to the city center is great . The breakfast was delicious , and the staff are so accommodating . The pool area is gorgeous overlooking Mt Etna The hotel location is the best
Stayed 6 nights in Aug 2024

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is great for when midday is too hot to explore the city. Dining, pool, and housekeeping staff are kind, though front desk/receptionist not so much. There was a wedding reception one of the nights during our stay and since our room was just above the banquet hall, it was a bit noisy. The tub/shower configuration isn't ideal and leads to very wet floors but is manageable. Overall we had a pleasant stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gail

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, great breakfast, views of Etna. Customer service inconsistent.
Stayed 2 nights in Sep 2024

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but property needs some renovations in the rooms, (for a more comfortable stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our tenth visit to this lovely hotel. We love it here and the rooms are lovely and comfortable and the staff are delightful. Nothing is too muich trouble. The pool is fantastic We will be back! :-)
Stayed 7 nights in Aug 2024

10/10 Excellent

Karen

Stayed 3 nights in Jul 2024