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Haven La Chance Desert Hotel

3.0 star property

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Photo gallery for Haven La Chance Desert Hotel

Garden view
Traditional Tent, Private Bathroom (2 People - Beds) | View from room
Deluxe Room | 1 bedroom, premium bedding, pillowtop beds, individually decorated
Living area
Front of property

Reviews

5.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Room service
  • Air conditioning
  • Pet friendly
  • Laundry

Explore the area

Map
Ksar Hassi Labaid, Taouz, 52202
  • Erg Chebbi
    ‪1 min walk‬
  • Igrane Palm Grove
    ‪14 min walk‬
  • Lake Dayet Srij
    ‪10 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Deluxe Room

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Quadruple Room, Private Bathroom

Family Quadruple Room, Private Bathroom | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Family Quadruple Room, Private Bathroom

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Traditional Single Room, 1 Double Bed

Traditional Single Room, 1 Double Bed | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Traditional Single Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Traditional Tent, Private Bathroom (2 People - Beds)

Traditional Tent, Private Bathroom (2 People - Beds) | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Traditional Tent, Private Bathroom (2 People - Beds)

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Traditional Triple Room, Private Bathroom

Traditional Triple Room, Private Bathroom | View from room

Traditional Triple Room, Private Bathroom

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room, Private Bathroom

1 bedroom, premium bedding, pillowtop beds, individually decorated

Standard Double or Twin Room, Private Bathroom

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

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Front of property

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About this property

Haven La Chance Desert Hotel

3-star Taouz hotel steps from Erg Chebbi
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free shopping center shuttle. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite.
Haven La Chance Desert Hotel offers 14 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and complimentary toiletries. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Pillowtop beds feature premium bedding. Business-friendly amenities include desks and desk chairs. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Haven La Chance Desert Hotel features an outdoor pool and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to 2 meeting rooms and limo/town car service. This family-friendly hotel also offers a rooftop terrace, barbecue grills, and multilingual staff. For a surcharge, the property provides an area shuttle within 4 km and an airport shuttle (available on request). Onsite self parking is complimentary.

Haven La Chance Desert Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Berber room - This poolside family restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.
Available by pool - This poolside restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
  • Area shuttle (surcharge) up to 4 km
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Available by pool
  • Berber room

Things to do

  • 24-hour pool access
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessibility

More

  • 1 building
  • 1 floor
  • Built in 2008
  • Communal living room
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • 24-hour room service
  • Dining table
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 8 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Guests must arrive two hours before sunset for the camel bivouac.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Administrative fee: MAD 5 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 200 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms

Property is also known as

Haven La Chance Desert
Haven La Chance Desert Hotel
Haven La Chance Desert Hotel Merzouga
Haven La Chance Desert Merzouga
Haven Chance Desert Hotel Taouz
Haven Chance Desert Taouz
Haven La Chance Desert
Haven La Chance Desert Hotel Hotel
Haven La Chance Desert Hotel Taouz
Haven La Chance Desert Hotel Hotel Taouz

Haven La Chance Desert Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

7.0/10

Cleanliness

6.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pool in the desert, feather pillows and cotton she

The hotel manager was very helpful, collected us from Merzouga and drove us back and forth to the MaMa Africa music festival. (We travel by bus not car). The staff were keen to help and i was able to have several large pot of Lipton (black tea) with milk......bliss. The food seemed good although we didn’t have a main meal as we ate mainly in Merzouga. The pool was wonderful and wine was available at a good price.
Stayed 3 nights in Apr 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot, hungry, no wifi, cash only.

I was happy to leave. The wifi only worked in the hotel lobby where there was no air conditioning at 107 degrees. I didn't realize I had booked a tent, so be aware of this. It was kind that I was given a room without even asking as it was too hot to survive in a tent. The room did have a small air conditioning unit, but not enough to keep cool, and no wifi. I felt stranded as there were no cars, no taxi's, and no cell phone reception. The guide they booked for my camel ride uncomfortably made passes at me and I had to forcibly push him away at one point. I was the only guest. I was surrounded by a staff of only men. When I arrived we had to search the hotel to locate someone. At checkout, I was asked to pay everything in cash, no credit card accepted. There are no ATM's. The staff tried to be kind, but nobody spoke English. They spoke pidgin Spanish so we marginally communicated that way. The transfer to the bus station was on a motorcycle. There was no lunch during the day, dinner was not good, no other food options around.