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Hotel Fénix

3.0 star property

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Photo gallery for Hotel Fénix

Terrace/patio
Restaurant
Property amenity
Lobby
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping
$48
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
4a. Avenida. Norte 19, Centro, Tapachula, CHIS, 30700
  • Place, Miguel Hidalgo Central Park
    ‪2 min walk‬
  • Place, Bicentennial Park
    ‪6 min walk‬
  • Place, Plaza Cristal Shopping Center
    ‪2 min drive‬
  • Airport, Tapachula, Chiapas (TAP-Tapachula Intl.)
    ‪18 min drive‬

Room options

View all photos for Double Room Standard

Down comforters, in-room safe, desk, blackout drapes

Double Room Standard

  • Sleeps 4

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Down comforters, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Down comforters, in-room safe, desk, blackout drapes

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Down comforters, in-room safe, desk, blackout drapes

Room Standard

  • 215 sq ft
  • Sleeps 2

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About this property

Hotel Fénix

3-star Tapachula hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Hotel Fénix offers 46 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. This Tapachula hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room.

Wireless Internet access is complimentary. This Colonial hotel also offers tour/ticket assistance, a garden, and laundry facilities. Complimentary self parking is available on site.

Hotel Fénix has designated areas for smoking.

Hotel Fénix has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1953
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

The host will greet guests on arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hotel Fénix Tapachula
Fénix Tapachula
Hotel Fénix Hotel
Hotel Fénix Tapachula
Hotel Fénix Hotel Tapachula

Reviews

Hotel Fénix Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 97 out of 181 reviews
Rating 8 - Good. 49 out of 181 reviews
Rating 6 - Okay. 21 out of 181 reviews
Rating 4 - Poor. 9 out of 181 reviews
Rating 2 - Terrible. 5 out of 181 reviews

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite comfortable stay. It’s a no frills hotel. The staff is always very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Yesica

Stayed 1 night in May 2025

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good stay nice place and area. Quiet
Stayed 2 nights in Apr 2025

8/10 Good

Jesús

Traveled with group
Liked: Cleanliness, staff & service
En general no estuvo mal.
Stayed 8 nights in Dec 2024

8/10 Good

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and place thanks we will be back .
Stayed 1 night in Dec 2024

8/10 Good

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son loves this place .nice and clean and the people are nice .
Stayed 1 night in Dec 2024

10/10 Excellent

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable .thanks
Stayed 1 night in Dec 2024

2/10 Terrible

Widelyne

Stayed 2 nights in Nov 2024

4/10 Poor

Dailyn

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Terrible experience with the breakfast included

The breakfast included but service terrible the guys working don't want you have e Boucher for breakfast waiting 1 hour to server the breakfast lettting me the last person to serve cause I have a breakfast Boucher
Stayed 3 nights in Dec 2024

10/10 Excellent

Amilcar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Nurali

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

ISMAEL

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around good experience!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property, so don’t expect shiny and new. It is clean, safe, and quiet. The staff are very friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Stayed 2 nights in Jun 2024

10/10 Excellent

Ma Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the facility, very clean, lots of green áreas, central to the many places , breakfast is great and staff is very nice.
Stayed 1 night in May 2024

10/10 Excellent

Fatehbir Singh

Liked: Cleanliness, staff & service, property conditions & facilities
everything is good and perfect
Stayed 1 night in Mar 2024

10/10 Excellent

David, RANCHO SANTA MARGARI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Price
Stayed 1 night in Mar 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Cesar Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

leon

Liked: Staff & service, property conditions & facilities
Great service
Stayed 2 nights in Nov 2023