This hotel features a restaurant, a conference center, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are onsite.
Hotel & Suites Mo Sak offers 21 air-conditioned accommodations with safes and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Beaux Arts hotel also offers tour/ticket assistance, a garden, and coffee/tea in a common area. Onsite self parking is complimentary. A total renovation of this property was completed in 2016.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9 AM and 1:00 PM.
MO SAK - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Free self parking on site
Food and drink
Daily cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: MXN 80 to 190 per person
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Restaurants on site
MO SAK
Things to do
TV in common areas
Family friendly
Grocery/convenience store
Laundry facilities
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Conference center
Meeting rooms
Outdoors
Garden
In a regional park
Spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
2 buildings
2 floors
Beaux Arts architecture
Built in 2010
Room amenities
Bedroom
Down comforter
Egyptian cotton sheets
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Room service
More
Air conditioning
Ceiling fan
Desk
Free local calls
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: 4:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 200
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Airport shuttle transfer per adult: MXN 230 (one-way)
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 80 to 190 per person
Airport shuttle fee: MXN 280 per vehicle
Late check-out fee: MXN 200 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Parking height restrictions apply
Property is also known as
Hotel Mo Sak Tapachula
Hotel Mo Sak
Mo Sak Tapachula
Mo Sak
Hotel & Suites Mo Sak Hotel
Hotel & Suites Mo Sak Tapachula
Hotel & Suites Mo Sak Hotel Tapachula
Hotel & Suites Mo Sak Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel was very clean and very comfortable. The staff did not speak English but we're incredibly helpful and friendly! I would stay here again anytime!
Sarah
8/10 Good
Verified traveler
Apr 4, 2018
Liked: Cleanliness, staff & service, room comfort
Good Hotel.....................................................
We stayed in this hotel for one night, as we traveled a day earlier than expected and our preferred hotel was not available.
It was a very modest hotel with uncomfortable beds and pillows; only one sheet (very deteriorated and old) as cover, not a comforter or bed spread. It would had been ok, until the morning after we stayed there I read a review from a person who traveled a week earlier and said they found LICE in the beds and that the workers indicated that they do not wash the bed sheets to save water. I personally didn’t find anything on the bed but just the thought of it makes me queasy.
Dee
Stayed 1 night in Mar 2018
4/10 Poor
Verified traveler
Nov 23, 2017
Disliked: Property conditions & facilities
Hotel did not live up to website
We chose the hotel because of the 24 hour desk and the restaurant. We assumed there would be a staff member who spoke English. We did not find a restaurant - we were led around the back street to have breakfast at a tiny cafe. There was no grocery & convenience store or coffee shop - there was access to black drip coffee but no milk to have in it, or anything else. There were a couple of packets of noodles on a shelf - was that the convenience store? One staff member knew a couple of words of English but no-one else.There was no airport shuttle - we were told to get a taxi. Ordering a taxi to get back to the airport by 4.00AM was difficult and we had to ask an interpreter from another activity to help us to make sure that it arrived. There was one pamphlet re local sightseeing but this was only in Spanish. The hotel definitely does not cater for English-speaking visitors - but the staff were very friendly. The photo on the website was not taken from the street entrance - it looks very different
We love the fact that this Hotel is walking distance to the Center of Tapachula where there are a lot of clothing and shoe stores at excellent prices, as well as some wonderful places to eat on the Central Plaza. The staff at Mo Sak has always been the greatest and make sure that you have a great experience. Any problem is quickly taken care of them. Wonderful people working there.
The hotel is nice and has everything necessary to make your stay comfortable. Our first room had a funky smell. We reported it and were promptly given a different one. Our next room had a fridge but it wasn't plugged in and we where not able to use it since it took pretty long to cool (it also had a weird smell). I would stay here again
Fatal, íbamos a comprar una noche más y nos sacaron de hotel como a unos perros porque aún cuando ya se le había informado al supuesto gerente que nos quedaríamos una noche más y él aún así colocó las habitaciones como disponibles y no nos informaron nada yo baje a las 9am para tratar de que me ayudaran con el pago porque la tarjeta no se aparecía la compra y fue hay cuando me indicaron que no podíamos continuar en el hotel. El chico de la limpieza súmante amable pero la atención al cliente un ASCOOOOO…