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Hotel Tapachula

3.5 star property

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Photo gallery for Hotel Tapachula

Outdoor pool
Breakfast area
Front of property
Basic Room | Desk, iron/ironing board, bed sheets
Basic Room | Bathroom sink

Reviews

5.6 out of 10

Popular amenities

  • Gym
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
9a Calle Poniente #17 Col. Centro, Tapachula, CHIS, 30700
  • Miguel Hidalgo Central Park
    ‪8 min walk‬
  • Bicentennial Park
    ‪16 min walk‬
  • Plaza Cristal Shopping Center
    ‪2 min drive‬
  • Tapachula, Chiapas (TAP-Tapachula Intl.)
    ‪18 min drive‬

Room options

View all photos for Basic Room

Desk, iron/ironing board, bed sheets

Basic Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, bed sheets

Double Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Tapachula

3.5-star Tapachula hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a health club, and a children's pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Hotel Tapachula offers 58 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
In addition to a children's pool, Hotel Tapachula provides an outdoor pool and a health club. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a garden, laundry facilities, and shopping on site. Complimentary self parking is available on site.

Hotel Tapachula is a smoke-free property.

Room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 250 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Tapachula
Hotel Tapachula Mexico - Chiapas
Hotel Tapachula Hotel
Hotel Tapachula Tapachula
Hotel Tapachula Hotel Tapachula

Hotel Tapachula Reviews

Reviews

5.6
Rating 10 - Excellent. 3 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 10 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 10 out of 34 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Joseph

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El elevador no sirve y hay cucarachas en el baño y de ratos las cucarachas se suben a las almohadas cuando uno esta acostado. El hotel es centrico y seguro.
Stayed 2 nights in Nov 2024

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
the property was very dirty and unsanitary. the elevator didn’t work and we needed to go up the stairs.
Stayed 3 nights in Nov 2024

2/10 Terrible

Icela

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Centric and nice propety

The hotel and staff very nice, beds are excelent in my opinion and the property is very clean. The only problem with this property is that the elevator is broken. Thank god I was on the second floor, other than that the property is very nice.
Stayed 8 nights in Nov 2023

6/10 Okay

Henry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not find reservation. Air conditioner not very good. No towels. Elevator not working
Stayed 1 night in Nov 2023

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Alexa

Liked: Staff & service
Los empleados excelentes me ayudaron incluso con lavar mi ropa a tiempo
Stayed 1 night in Aug 2023

2/10 Terrible

Jaime, Houston

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
I hD to walk. 4 stairs flights the elevators was broken the service is lousy since de check in
Stayed 1 night in Sep 2022

4/10 Poor

Joha

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I made my reservation with the app and when it was time to pay, they tried to charge us more. The elevator didn’t work, so we had to carry our luggage 3 floors. I would never go back. The room was ok. But overall the hotel was in terrible condition. The only great thing was the service from the breakfast (not included) staff. Only one towel in a 2 adults room.
Stayed 1 night in Apr 2022

6/10 Okay

Enrique, Guatemala

Disliked: Staff & service, property conditions & facilities

Very Angry

For the problem of the rates....

6/10 Okay

Blanca

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

candy Alexandra

Stayed 1 night in Jan 2025

10/10 Excellent

Carlos Alberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Nov 2024

6/10 Okay

yolanda

Business traveler
Liked: Cleanliness, staff & service
Son que no servía el elevador los empleados muy amables
Stayed 1 night in Oct 2024

6/10 Okay

Marco Antonio

Business traveler
Hotel viejo en el centro de la ciudad, descuidado y sucio, no corresponde a 4 estrellas, solo 2
Stayed 2 nights in Sep 2024

6/10 Okay

Williams Arturo

Traveled with partner
Liked: Cleanliness
SIN COMENTARIOS
Stayed 2 nights in Apr 2024

2/10 Terrible

Ricardo

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Muchas cucarachas, aunque después de que lo reporte fumigaron Espero que sea constante el servicio de fumigación Aparte de eso la atención del personal es buena
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin Alejandro

Business traveler
Disliked: Staff & service, amenities
Si no tienes nada bueno que decir, mejor no digas nada
Stayed 1 night in Feb 2024

8/10 Good

Jean Ernst, laval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C’était un plaisir de rester là bas
Stayed 3 nights in Oct 2023

2/10 Terrible

Zuleyma Xiomara

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
A las 10 me abrieron la puerta, cuando se vencía a las 12, a las 11:30 me fueron a decir que ya por qué me cobrarían más, los elevadores no sirven y me toco 4 piso
Stayed 1 night in Oct 2023

8/10 Good

Noemí

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito pero tiene mucho olor a cigarro y a la piscina le falta mantenimiento y limpieza
Stayed 2 nights in Sep 2023

2/10 Terrible

Jorge

Stayed 7 nights in Aug 2023

8/10 Good

jose

Stayed 1 night in Aug 2023

8/10 Good

jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Tapachula un lugar seguro, acogedor y de fácil movilización hacia los diferentes comercios
Stayed 1 night in Jul 2023

2/10 Terrible

Jose David

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023