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One Tapachula

Property class: 3

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Photo gallery for One Tapachula

A hotel room with two beds, a window, a desk, and a view of greenery.
Property video
A hotel exterior with a prominent 'one' sign, a glass entrance, and a well-lit facade.
A modern lounge area with seating and a wall featuring a motivational quote.
A modern hotel lobby with a curved reception desk, seating area, and a partition with a geometric pattern.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
The current price is $85
includes taxes & fees
Sep 13 - Sep 14

Explore the area

View in a map
9a. Avenida Sur Prolongacion #382, Colonia Teofilo Acebo, Tapachula, CHIS, 30795
  • Place, Plaza Galerias
    ‪2 min walk‬
  • Place, Plaza Paseo Las Hortensias
    ‪13 min walk‬
  • Place, Centro Comercial AlaÏa Tapachula
    ‪7 min drive‬
  • Airport, Tapachula, Chiapas (TAP-Tapachula Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

A modern hotel room with a bed, a wall-mounted coat rack, and a small table with a suitcase.

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A modern hotel room with two beds, a large window, and a wall with geometric patterns and a motivational quote.

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4
  • Free WiFi

Superior Room, 1 Queen

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Superior Room, 2 Twin

  • Sleeps 2
  • 4 Twin Beds
  • Free WiFi

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About this property

One Tapachula

3-star Tapachula hotel with free breakfast
This smoke-free hotel features a snack bar/deli, coffee/tea in a common area, and dry cleaning. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
One Tapachula offers 126 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This Tapachula hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Tapachula hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

One Tapachula is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 6:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 2019
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Tapachula Hotel
One Tapachula Tapachula
One Tapachula Hotel Tapachula

One Tapachula Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 364 out of 511 reviews
Rating 8 - Good. 98 out of 511 reviews
Rating 6 - Okay. 27 out of 511 reviews
Rating 4 - Poor. 9 out of 511 reviews
Rating 2 - Terrible. 13 out of 511 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and great staff
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, property conditions & facilities
Great stay overall! The room was clean and comfortable, staff were friendly and helpful, and the location was perfect. Would definitely stay here again.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, comfortable room and wonderful staff.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
great all around property
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

JAIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Santiago Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very nice hotel, I will stay there next time.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Felix

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Exellent staff very profesional !
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Exellent staff very profesional !
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good breakfast

Nice clean hotel, with a hot breakfast.
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good price for a really comfort and clean space to rest.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place looks brand new. The room was cleaned and bed was comfortable
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

YILIAN

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this property
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Jackalia

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything and the lady that work at the front desk was very kind and helpful
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Ulises

Liked: Cleanliness, property conditions & facilities
X
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rita Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JAVIER, Guatemala

Parking and breakfast are verygood. It is good to know it has dinner service.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Rafael

Super
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent,good customer Service
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Service has made amazing everyone is so polite and helpful. Always ready to help.! we will definitely be staying here again
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Gabriela

Liked: Amenities
Small place pricy for the quality overall
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2026