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Palm Hotel

3.5 star property

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Photo gallery for Palm Hotel

Terrace/patio
Egyptian cotton sheets, premium bedding, down comforters
Interior
Reception
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Jr. San Pablo de la Cruz, Tarapoto, San Martín, 22202
  • Plaza de Armas de Tarapoto
    ‪3 min walk‬
  • Museo Regional
    ‪4 min walk‬
  • Laguna Azul
    ‪9 min walk‬
  • Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes)
    ‪13 min drive‬

Room options

View all photos for Executive Studio Suite, 1 King Bed, City View

Executive Studio Suite, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, down comforters

Executive Studio Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Accessible

Standard Single Room, Accessible | Egyptian cotton sheets, premium bedding, down comforters

Standard Single Room, Accessible

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double or Twin Room, 1 Bedroom, Non Smoking, City View

Panoramic Double or Twin Room, 1 Bedroom, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters

Panoramic Double or Twin Room, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Executive Single Room, Non Smoking, City View

Executive Single Room, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters

Executive Single Room, Non Smoking, City View

  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double or Twin Room, 2 Bedrooms, Non Smoking

Superior Double or Twin Room, 2 Bedrooms, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters

Superior Double or Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 2
  • 1 Twin Bed and 1 Queen Bed

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About this property

Palm Hotel

3.5-star Tarapoto hotel connected to a shopping center, walkable to Plaza de Armas de Tarapoto
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a rooftop terrace, coffee/tea in a common area, and 24-hour room service.
Palm Hotel offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 43-inch Smart televisions come with Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and coworking spaces. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Palm Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Palm Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Coworking space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 43-inch smart TV
  • Netflix

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from August 14 2024 to April 18 2026 (dates subject to change).

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 20 per vehicle (one-way, maximum occupancy 3)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Property Registration Number 20604051950

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palm Hotel Hotel
Palm Hotel Tarapoto
Palm Hotel Hotel Tarapoto

Palm Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Paula

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Staff was not kind and wifi never works in any floor.
Stayed 1 night in Oct 2022

10/10 Excellent

Pedro, lima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2020

10/10 Excellent

José Deison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Me gustó la limpieza. No me gustó: -No hay servicio a la habitación. -Aire Acondicionado, malogrado.
Stayed 4 nights in Dec 2021

10/10 Excellent

Melinda

Stayed 1 night in Oct 2021

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Pienso que el hotel debería de estar más atento a sus huéspedes
Stayed 1 night in Jul 2021