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Macdonald Portal Hotel, Golf and Spa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Macdonald Portal Hotel, Golf and Spa

Indoor pool, sun loungers
Property grounds
Exterior
Hallway
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
Cobblers Cross Lane, Tarporley, England, CW6 0DJ
  • Cotebrook Shire Horse Centre
    ‪2 min drive‬
  • Oulton Park Circuit
    ‪5 min drive‬
  • Beeston Castle
    ‪8 min drive‬
  • Manchester (MAN)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Accessible King)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Accessible King)

  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double Double)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed (Super Deluxe Double Double)

  • 250 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Standard King)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Standard King)

  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed (Deluxe Suite)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Double Bed (Deluxe Suite)

  • 295 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Deluxe King)

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed (Deluxe King)

  • 250 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Macdonald Portal Hotel, Golf and Spa

4-star Tarporley hotel with golf course
Along with a full-service spa, this smoke-free hotel has a golf course and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge.
Macdonald Portal Hotel, Golf and Spa offers 85 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers.

This Tarporley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Portal has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Macdonald Portal Hotel, Golf and Spa features a golf course and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This eco-certified hotel also offers a health club, a sauna, and spa services. Complimentary self parking is available on site, along with a car charging station.

Macdonald Portal Hotel, Golf and Spa is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Scottish Steakhouse - Overlooking the golf course, this restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Lounge Bar - Overlooking the golf course, this lobby lounge specializes in British cuisine and serves light fare only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Latvian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lounge Bar
  • Scottish Steakhouse

Things to do

  • 18-hole golf course
  • Full-service spa
  • Golf
  • Golf lessons
  • Health club
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24.00 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Macdonald Hotel Portal
Macdonald Portal
Golf Hotel Tarporley
Macdonald Portal Golf Tarporley
Macdonald Portal Hotel
Macdonald Portal Hotel Golf
Macdonald Portal Hotel Golf Tarporley
Portal Golf Hotel
Portal Hotel Macdonald
Portal Macdonald Hotel
Macdonald Portal Hotel, Golf And Spa Tarporley, Cheshire, UK
Macdonald Portal Hotel, Golf Hotel Tarporley
Macdonald Portal Tarporley
Macdonald Portal Hotel
Macdonald Portal Tarporley
Golf And Spa Tarporley
Macdonald Portal Hotel Golf Spa
Macdonald Portal Hotel, Spa
Macdonald Portal Hotel, Golf and Spa Hotel
Macdonald Portal Hotel, Golf and Spa Tarporley
Macdonald Portal Hotel, Golf and Spa Hotel Tarporley

Macdonald Portal Hotel, Golf and Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 156 out of 454 reviews" "
Rating 8 - Good. 150 out of 454 reviews" "
Rating 6 - Okay. 67 out of 454 reviews" "
Rating 4 - Poor. 50 out of 454 reviews" "
Rating 2 - Terrible. 31 out of 454 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chester weekend break lovely hotel would stay their again.
Stayed 2 nights in Oct 2024

6/10 Okay

Glen

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Only go for the golf.
Overall was good, but really let down by the restaurant. Evening meal portions were tiny and expensive Lack of staff on bars and serving food. Pre ordered starter didn't arrive until the main course, despite chasing two people. Nice hotel but let down by the restaurant.
Stayed 1 night in Oct 2024

8/10 Good

Emma

Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Stayed 1 night in Sep 2024

10/10 Excellent

Bonheur

Stayed 2 nights in Sep 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and the staff are friendly, helpful and a great team. Would definitely stay again!! Thank you for a lovely stay
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here a few times ( on business) but this was not a good visit . Ordered tea for meeting which lead to 3 seperate requests for teaspoon for tea, milk served in a teacup ( which didn’t pour) then offered a catering stainless milk jug ( large ) after asking 2 times. Continental breakfast offering is poor for £18 with ‘plastic cheese’ ham as only option to 2 pastries and one yoghurt. Toast wasn’t even included as i was told it was only an available with cooked. Room was great and the gentleman in reception was very courteous.
Stayed 1 night in Sep 2024

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
Last minute business hotel booking as working in the area. Great hotel and value for money.
Stayed 1 night in Sep 2024

8/10 Good

ashley

Stayed 2 nights in Aug 2024

8/10 Good

Scott

Stayed 3 nights in Aug 2024

4/10 Poor

Stuart

Disliked: Staff & service
Hotel room was OK little outdated no usb ports and only 2 plugs available, spa area of hotel was outdated and felt more like a council run leisure centre, food was terrible over £20 for a burger which when came was like a Iceland frozen burger, breakfast not much better and service really slow, Staff in other parts of hotel really helpful just seemed under staffed for size of hotel. My wife even found shards of glass in her drink from the bar which cut her lip, bar staff informed and was hesitant about replacing drink.
Stayed 2 nights in Aug 2024

6/10 Okay

Ian

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing for a four star at 4* prices
For a four star it is looking a bit dated and the room we had was in need of updating and repair, (Room 317 - Broken sink). Great location if you are a golfer. The pool area was ok, nothing special, again looking tired, you only get a robe if you are having a treatment. Evening meal was nice, but restaurant was full of golfing parties and very loud. Breakfast was the biggest disappointment. Totally disorganised, a shortage of crockery and cutlery and ran out of food. You had to ask for everything and the staff were not very attentive. Their main focus is golf, there was people pushing golf trolleys around the hotel, even into their rooms. If you are on a golf deal when probably ok price, but for everyone else expensive for what it is.
Stayed 2 nights in Aug 2024

2/10 Terrible

David

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Disabled guest
The accessible room was fine except that the shower floor wet room was tiled so nervous when wet. Little supply of room biscuits/ milk/ tea etc. Service at breakfast was very slow and inefficiently done. Pool was fine to use, plenty of changing room space.
Stayed 1 night in Aug 2024

6/10 Okay

Ester

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Christopher

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Would not recommend, noisy and poor service.
Rooms were noisy, we could everyone in the surrounding rooms. Breakfast service was appalling, no continental items left, no order taken for 30 minutes in which we left due to time restrictions. Pool wasn't child friendly and had a minimum depth of 1.2 meters in which the children couldn't touch the bottom of the pool and no flotation devices were present.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fantastic stay. Upgrade was well worth it. The receptionist was extremely helpful to accommodate a safe room to store our bikes. Buffet breakfast was slightly lacking choice but service was great. Pool, sauna, steam rooms were excellent and clean but the roof could do with a paint if I was really critical. We would differently stay again and next time I’m different playing golf next time.
Stayed 2 nights in Aug 2024

6/10 Okay

Howard

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Lovely location. nice staff. The problem was that our room smelt musty and damp. The smell infiltrated into the bedsheets and our clothes. Also there was no air conditioning in the room and the window only opened a small amount. It was a very warm day so the room was hot. Unfortunately we arrived at the room late in the evening so it was too late to report and change room
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a good size and I thought the bed was a good size until I realised it was two single beds pushed together. Wifi was shockingly bad, but the worst part was the earwax we found on the bed. Wouldn’t go again
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This the first time we had stayed at MacDonald Portal (although we have stayed at other MacDonald hotels). The hotel is in a fantastic location and the facilities were really good, and all the staff were very friendly. The check-in arrangements seemed a little chaotic (we had booked with Expedia, but some information had not been passed on to the hotel)? Matt on Reception was however particularly helpful. Breakfast was OK but could have been better. One particular concern was that cooked meats on the breakfast 'self-service' counter were left uncovered by an open door, and there were a number of flies around.... a bit off-putting to say the least. Generally happy with our stay (thanks mainly to the helpfulness of the staff) and I'm sure we'll be back.
Stayed 1 night in Jul 2024

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the service and staff
Stayed 2 nights in Jul 2024