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No one was at the front desk when I arrived at the hotel. I waited for 15 minutes and went to the hotel next door who called the front desk person. He said he was at the market and will be back 10 minutes later. When came back he told me he didn’t have a room for me and took me to another hotel. Art Ellite. I got a room there. The a/c was faulty and made loud noise all night long. There was bright light coming through the sheer curtains (no dark curtains). I asked for another room and was told to wait till 2:00 pm. They came through giving me another room at 12:00 noon. I was do tired that i slept that entire day. Breakfast was horrible.

Outstanding Hospitality and Exceptional Front Desk Team! ​My stay at Rauza Hotel was wonderful, largely thanks to the exceptional reception staff. They are incredibly well-trained and truly go above and beyond to make you feel welcome. Their professional attitude, paired with genuine politeness and clear communication, made a lasting impression. ​I especially want to extend a warm thank you to Shohjahon and Salohiddin at the front office desk, their outstanding service and attentiveness directly convinced me to prolong my stay and book an extra night. Highly recommended for anyone visiting Tashkent!

Clean room, nice friendly staff, Nice breakfast, close to shopping