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Hilton Lake Taupo

5.0 star property

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Photo gallery for Hilton Lake Taupo

Exterior
Outdoor pool, a heated pool, sun loungers
Apartment, 1 Bedroom | Private kitchen | Electric kettle, cookware/dishes/utensils
Apartment, 3 Bedrooms | Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing
Room, 1 King Bed (Plus) | Living area | 32-inch LCD TV with cable channels, TV, MP3 dock

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

Map
80-100 Napier Road, Taupo, 3330
  • Taupo Hot Springs
    ‪1 min walk‬
  • Wairakei Geothermal Power Station
    ‪17 min walk‬
  • A.C. Baths
    ‪5 min drive‬
  • Taupo (TUO)
    ‪6 min drive‬

Room options

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV, MP3 dock

Apartment, 3 Bedrooms

  • 1528 sq ft
  • Valley view
  • Sleeps 7
  • 1 King Bed OR 4 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Plus)

Room, 1 King Bed (Plus) | View from room

Room, 1 King Bed (Plus)

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Junior Suite, 1 King Bed

  • 527 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King

Grand Deluxe King | Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Grand Deluxe King

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV, MP3 dock

Apartment, 1 Bedroom

  • 883 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room | Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Presidential Suite

  • 3046 sq ft
  • Lake view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Plus)

Twin Room (Plus) | Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Twin Room (Plus)

  • 376 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior King Suite

Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Junior King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Presidential Suite

  • Sleeps 6
  • 3 King Beds

View all photos for Plus King Guest Room

Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Plus King Guest Room

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Apartment

Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Three Bedroom Apartment

  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Plus Twin Guest Room

Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Plus Twin Guest Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Deluxe King Room

Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Hilton King Guest Room

Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Hilton King Guest Room

  • Sleeps 2
  • 1 King Bed

View all photos for Hilton Twin Guest Room

Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Hilton Twin Guest Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom King Apartment

Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

One Bedroom King Apartment

  • Sleeps 2
  • 1 King Bed

Similar properties

2 outdoor pools

Wairakei Resort Taupo

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.0 out of 5, Very Good, (1000)
The price is $120
per night
$138 total
includes taxes & fees
Apr 23 - Apr 24
Wairakei Resort Taupo

About this property

Hilton Lake Taupo

5-star hotel in Hilltop
An outdoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, outdoor tennis courts, and a sauna are onsite.
Hilton Lake Taupo offers 113 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets. 32-inch LCD televisions come with premium cable channels.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Hilton Lake Taupo provides outdoor tennis courts and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a fitness center, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Hilton Lake Taupo has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Bistro Lago - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Secured, covered self parking on site (NZD 30 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro Lago

Things to do

  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1889
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 39 per person
  • Covered self parking fee: NZD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Hotel Taupo Lake
Hilton Lake Taupo
Hilton Lake Taupo Hotel Taupo
Hilton Lake Taupo Hotel
Terraces Hotel Taupo
Terraces Hotel Taupo
Hilton Lake Taupo Hotel
Hilton Lake Taupo Taupo
Hilton Lake Taupo Hotel Taupo

Hilton Lake Taupo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, loved it
Stayed 1 night in Jan 2025

8/10 Good

Qin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Simon

Liked: Cleanliness, room comfort
Disliked: Staff & service
Basic rooms for hotels.com customers.
I do not recommend booking this hotel through hotels.com. On arrival I was told I had booked the basic room, no mention of this on the hotels.com website just listed as a king size room. Receptionist told me these rooms were all ground floor and faced away from the lake. Not much of a welcome, had to ask how to get to the room, offered no help with the luggage. Room was fine but door banged each time someone entered the shared corridor. Car parking is a mess unless you pay for additional parking charge to park in the secured car park, still with a disclaimer that cars are left at your own risk. One day room was not made up by 4pm requested a service and this was not done by 5pm! So cancelled the cleaning. There appear to be a lot better options to stay in Taupo.
Car park rubbish
Car park sign.
Stayed 3 nights in Dec 2024

10/10 Excellent

tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all in one hotel.
Great facilities and friendly staff. We had a great stay. Used the onsite tennis court and outdoor heated swimming pool. Great breakfast selection.
Stayed 1 night in Jan 2025

10/10 Excellent

EMILY, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel - my kids want to move here now. Friendly staff, beautiful property (rooms, common areas looked like they should be in a magazine), lovely and fun pool and hot tub area that a lot of people enjoyed of all ages, large rooms with plenty of space to relax, fantastic breakfast buffet (fresh honey, lots of egg / meat / baked sweets options, juices, fresh fruit galore, etc.) It's at the top of a hill so not right in Taupo, but that worked out even better - it's very quiet and just a short drive or brisk walk down to town. Plenty of free parking at the hotel. Views in all directions were very nice (we had a view of a canyon/park). It's safe, relaxing and felt like fantastic value-for-money given the superior service and offerings of the hotel. Everything was in great condition in the room and hotel.
Stayed 3 nights in Nov 2024

4/10 Poor

Nissan

Stayed 3 nights in Nov 2024

6/10 Okay

Lori

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The room was nicely equipped and very comfortable. The staff was unhosptiable. Telling us to come back at 3:00 to check and not having a clue where to out us when we arrived at 3:45 and just nit nice through the whole encounter. We booked for three and we went to turn in found no sheets for the pull out. They didn’t answer the front desk phone and when I went down answered with a well ‘sort it out’. No answer as to when or how. Someone needs to train the staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing heated outdoor pool
Location is a little away from the town and lake but just a quick drive to get to and parking is ample all around town and the lake. Rooms were large, bed was comfy but the bathrooms felt a little dated. Seems like they refreshed a few things like the outdoor pool area which was excellent but maybe the rooms will get an upgrade sometime soon!
Stayed 1 night in Nov 2024

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great property/experience. Super friendy/accommodating staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Xiaohua

Stayed 1 night in Nov 2024

8/10 Good

Esteban

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only gripe is that since we were prepaid, upon arrival, the checkin staff asked for a credit card but did not specify what for, thinking it was to check everything matched we found out later it was $50 for a bond (which we later got back) but was just made unaware of this at the time.
Stayed 1 night in Dec 2024

10/10 Excellent

Ross, Mountain View

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, though not within walking distance of much else (except the hot pools next door). Fortunately the on-site restaurant was good (though a bit expensive)
Stayed 1 night in Dec 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kerrie, brookwater

Stayed 3 nights in Nov 2024

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Travelled as a family reunion with my sisters. We absolutely loved our 3 bedroom suite. Everything was perfect and the staff were friendly and welcoming. I would definitely stay here again!!
Stayed 2 nights in Nov 2024

8/10 Good

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, it looks grand! We had an awesome room and view. It was a shame we were kept awake with chairs moving, and staff talking and walking around in the restaurant below us at 11pm
Stayed 3 nights in Nov 2024

10/10 Excellent

John, Falls Church

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - room was spacious, clean with a comfortable bed and large, well lit bathroom and shower. The breakfast was excellent and we enjoyed the pool and jacuzzi. It is a short drive from the downtown shopping and restaurant venues.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool and spa
Stayed 2 nights in Nov 2024

6/10 Okay

Simon

Stayed 2 nights in Nov 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Lake Taupo was a great hotel for us during our time in Taupo. They graciously accommodated us with a last-minute booking that rescued us from staying in a different hotel we had booked which ended up being bug-infested. The Hilton provided a clean room with a pretty view of the lake, and the staff were all super friendly.
Stayed 4 nights in Nov 2024

8/10 Good

Te Eke

Liked: Cleanliness, staff & service
Enjoyed the room & pool area. The hotel parking & soundproofing could be better
Stayed 2 nights in Nov 2024

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay here, very clean, staff are excellent, we stayed in the unit which was great, would definitely stay again
Stayed 2 nights in Oct 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service
Second visit here. The staff were friendly and helpful. We asked to see the menu for the restaurant and were told it would be on the TV in the room. It wasn't. I ended up walking to the restaurant to get one. Although we booked a King room, the room itself was quite small (NZ$333 per night). In the restaurant our choice of wine was unavailable.We thought the food lacked creativity/style. Ordinary really. Not what we would expect for a higher class hotel. The pool was excellent, and the cleanliness top notch. Stayed this time on the basis of the previous visit, probably would think twice about returning.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views, rooms and service
Amazing place to stay. Great views and huge rooms with matching balconies. The pool and gym + sauna were well operated and stocked with towels etc. I ate in the restaurant and the food was really good, the staff on reception were warm and friendly and very quick for check in/check out
Stayed 2 nights in Nov 2024