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Silver Fern Lodge

3.0 star property

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Photo gallery for Silver Fern Lodge

Reception
Three Bedroom Apartment | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Interior entrance
Lake Facing Room | Laptop workspace, blackout drapes, soundproofing, iron/ironing board
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
118 Tamamutu Street, Taupo, 3330
  • Lake Taupo
    ‪11 min walk‬
  • Taupo i-SITE Visitor Information Centre
    ‪12 min walk‬
  • Taupo Museum and Art Gallery
    ‪14 min walk‬
  • Taupo (TUO)
    ‪9 min drive‬

Room options

View all photos for Double Room, 2 Bedrooms

Double Room, 2 Bedrooms | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Double Room, 2 Bedrooms

  • 258 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard room with shared bathroom

Standard room with shared bathroom | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard room with shared bathroom

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | In-room dining

Three Bedroom Apartment

  • 484 sq ft
  • Sleeps 8
  • 3 Queen Beds and 1 Twin Bunk Bed

View all photos for Lake Facing Room

Lake Facing Room | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Lake Facing Room

  • 280 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for City View Room

City View Room | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

City View Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for City View Quad Room

City View Quad Room | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

City View Quad Room

  • 312 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Executive Room Lake View

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Bedroom Apartment

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Two Bedroom Apartment

  • Sleeps 4
  • 2 King Beds

Family Room with City View

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Standard Double Room With Communal Bathroom

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior Room

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Superior Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Three-Bedroom Apartment

  • Sleeps 7
  • 1 Double Bed and 1 Twin Bunk Bed

Lake Facing Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Silver Fern Lodge

3-star Taupo motel close to Lake Taupo
A restaurant, a microwave in a common area, and a refrigerator in a common area are available at this smoke-free motel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
Silver Fern Lodge offers 28 air-conditioned accommodations with coffee/tea makers and blackout drapes/curtains. Televisions come with satellite channels.

Bathrooms include showers. This Taupo motel provides complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The motel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This hot springs motel also offers a library, a terrace, and multilingual staff. Limited onsite parking is available on request.

Silver Fern Lodge is a smoke-free property.

Breakfast Room - This café specializes in Modern European cuisine and serves breakfast only. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • A restaurant

Restaurants on site

  • Breakfast Room

Things to do

  • Bicycle tours
  • Library

Family friendly

  • Children's games
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3.15 percent for credit card payments
The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 25 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: NZD 35 per person (one-way)
  • Airport shuttle fee per child: NZD 35 (one-way), (from 5 to 16 years old)
  • Rollaway bed fee: NZD 25 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Silver Fern Lodge
Silver Fern Lodge Taupo
Silver Fern Taupo
Silver Fern Lodge Motel
Silver Fern Lodge Taupo
Silver Fern Lodge Motel Taupo

Silver Fern Lodge Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 247 out of 714 reviews
Rating 8 - Good. 271 out of 714 reviews
Rating 6 - Okay. 108 out of 714 reviews
Rating 4 - Poor. 53 out of 714 reviews
Rating 2 - Terrible. 35 out of 714 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Mak

Disliked: Property conditions & facilities
I guess it's a case of you get what you pay for. I didn't pay very much...
Stayed 1 night in Dec 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Sorry to say this was one of the worst motels we have stayed in Taupo, staff were only there to take your money the rest of the time front desk was closed. Lack of instructions about the place and what to do with door opener when leaving, in the room mattress was broken base was stained, between two people one face cloth, one hand towel, no bath mat, on leaving no hot water for a shower, no dish liquid, no dish cloth. Overall disappointing stay. D & P
Stayed 2 nights in Nov 2024

8/10 Good

Brendon

It was okay but the showers were cold at times so I had to get up early if I wanted to have a hot shower which was annoying
Stayed 3 nights in Nov 2024

6/10 Okay

Christina

Liked: Cleanliness, property conditions & facilities
Location was good, max says “it was aight” They put us in the wrong room, but they corrected it once we brought it to their attention.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ruth

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Iain

Convenient but a bit below par.
Stayed 1 night in Nov 2024

8/10 Good

Sisko

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice room, very clean. Didn't get the room I booked but it was only for one night. No personal service.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is tight - so a smaller car is preferable. There was no room service, but we were only there for the weekend so we didn't mind
Stayed 2 nights in Nov 2024

8/10 Good

Adrianne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local Friendly & Clean :)
Stayed 6 nights solo, the hotel staff were great. Very friendly and helpful. My room 210 had its own balcony which I could see the lake from. Only a 10 minute walk into town, local museum etc. Unfortunately the fridge was not working properly but I'm sure easily fixed. The QS bed was comfortable and quiet later at night so slept well also. I'd stay here again for sure.
Stayed 6 nights in Nov 2024

2/10 Terrible

Mark

Traveled with partner
Disliked: Amenities, property conditions & facilities
Poor quality mattress, so bad we had to change rooms, shared kitchen facilities that left other peoples food aromas (read curry and fish) drift into rooms, poor quality furnishings

4/10 Poor

Xiangwen

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 1 night in Oct 2024

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO HOT WATER!
Worst place I have ever stayed in! The hotel is dirty. The staff are very rude! THERE IS NO HOT WATER! The "king bed" is 2 single mattresses pushed together badly. The room is NOT lake facing! Completely misleading! DO NOT BOOK HERE!
Stayed 1 night in Oct 2024

8/10 Good

Barry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
would have appreciated a plug in the bathroon sink
Stayed 1 night in Oct 2024

10/10 Excellent

simon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Oct 2024

4/10 Poor

Angela

Rooms need better cleaning- mould in shower vent in the ceiling, sink was blocked, better cleaning in rooms required. Outside gardens and rubbish need attending to.
Stayed 1 night in Oct 2024

8/10 Good

Ali, Cranbourne East

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was very convenient. Easy to get around to find good and drinks.
Stayed 1 night in Sep 2024

10/10 Excellent

Zachary

Stayed 1 night in Sep 2024

8/10 Good

Junghwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed like the small fridge in the room was broken, and the shower drainage didn't work well. Other than that, everything was nice and was friendly.
Stayed 2 nights in Sep 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. Goid location and really appreciated the comfortable bed and later check-in arrangements. Thanks.
Stayed 1 night in Sep 2024

8/10 Good

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything and great for a good walk.
Stayed 1 night in Aug 2024

4/10 Poor

Logan

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Disappointed... The property was ok, the service was fine when we checked in but the communication was terrible... rang reception twice to have our bin emptied.... no one came. Also rang to ask for another blanket and we waited 20 minutes only for housekeeping to bring a sheet.... The "Extra Large double bed" is INDEED NOT. Its 2 sing beds pushed together... there is only 1 thin duvet inner (which has no cover) and about 4 sheets on the bed. Would not stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Josh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Aug 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Had what u needed in room
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Traveled with family
Disliked: Staff & service, property conditions & facilities
Property wasn't what we expected from web, was more of a backpackers , shared bathroom-toilets ,kitchen. But room although no aircon was adequate.
Stayed 2 nights in Aug 2024

4/10 Poor

Heaven

Traveled with family
Disliked: Cleanliness, staff & service, amenities
This place used to be really good but now it's gone downhill for sure! Wouldn't take much to fix up, - Staff need to be more present, had a family next to me with their kids up and down the hallway knocking on doors till 2am. - Paid for delux room x2 nights never got any new linen or room clean, and the bathroom still had hair in it. - Kitchen appliances are terrible none of the ovens work and the one that semi works is disgustingly dirty you'll smoke out the whole 2nd floor if you turn it on. - The ONLY thing this place has going for it is location. Really sucks because I've been here before and it was really good but I don't know if it had new owners oe what but it's shocking now! And I won't be back there again
Stayed 2 nights in Aug 2024