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Aparthotel

Pacific Palms Resort

3.5 star property

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Garden view
Three Bedroom Apartment | Living area | 43-inch flat-screen TV with satellite channels
Outdoor pool, open 8 AM to 9 PM, pool umbrellas, sun loungers
Two Bedroom Apartment | Living area | 43-inch flat-screen TV with satellite channels
One Bedroom Apartment | Private kitchen | Fridge, microwave, oven, stovetop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Dryer
  • Washer
  • Pool
  • Free WiFi
  • Barbecue grill
$179
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
21 Gravatt Road, Tauranga, Bay of Plenty, 3118
  • Place, Papamoa Beach
    ‪11 min walk‬
  • Place, Wairakei Reserve
    ‪3 min drive‬
  • Place, Gordon Spratt Reserve
    ‪3 min drive‬
  • Airport, Tauranga (TRG)
    ‪12 min drive‬

Room options

View all photos for One Bedroom Apartment

One Bedroom Apartment | 3 bedrooms, iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area | 43-inch flat-screen TV with satellite channels

Two Bedroom Apartment

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Apartment with Sofa Bed

43-inch flat-screen TV with satellite channels

Two Bedroom Apartment with Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Apartment

3 bedrooms, iron/ironing board, free WiFi, bed sheets

Three Bedroom Apartment

  • 1076 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Apartment with Sofa Bed

43-inch flat-screen TV with satellite channels

Three Bedroom Apartment with Sofa Bed

  • 1076 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Villa

Three Bedroom Villa | 3 bedrooms, iron/ironing board, free WiFi, bed sheets

Three Bedroom Villa

  • 1184 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 3 Twin Beds

View all photos for Two Bedroom Deluxe Apartment

3 bedrooms, iron/ironing board, free WiFi, bed sheets

Two Bedroom Deluxe Apartment

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pacific Palms Resort

3.5-star aparthotel in Papamoa Beach
Along with an outdoor pool, this aparthotel has a hot tub and an outdoor tennis court. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, laundry facilities, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a washer/dryer and an electric kettle. Weekly housekeeping is available.
Pacific Palms Resort offers 28 accommodations with washers/dryers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided weekly.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Pacific Palms Resort provides an outdoor tennis court and a hot tub. Wireless Internet access is complimentary. This family-friendly aparthotel also offers barbecue grills, a garden, and a picnic area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pacific Palms Resort has designated areas for smoking.

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Fenced pool
  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage and a carport

Family friendly

  • Children stay free (see details)
  • Children's pool
  • High chair

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • CD player

Outdoor areas

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Free local calls
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone

Location highlights

  • In a shopping district
  • Near the airport
  • Near the ocean

Things to do

  • Children's pool
  • Outdoor tennis court
  • Hiking/biking trails nearby
  • Swimming nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system

General

  • 2 floors
  • 28 units
  • 6 buildings
  • Built in 2000
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee for check-in between 9:00 PM and 8:00 AM
  • Late check-out is available for a fee (subject to availability)
  • High chair fee: NZD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8 AM to 9 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pacific Palms Resort Tauranga
Pacific Palms Tauranga
Pacific Palms Resort Papamoa Beach
Pacific Palms Papamoa Beach
Pacific Palms Resort Tauranga
Pacific Palms Resort Aparthotel
Pacific Palms Resort Aparthotel Tauranga

Reviews

Pacific Palms Resort Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 68 out of 106 reviews
Rating 8 - Good. 31 out of 106 reviews
Rating 6 - Okay. 4 out of 106 reviews
Rating 4 - Poor. 2 out of 106 reviews
Rating 2 - Terrible. 1 out of 106 reviews

Reviews

10/10 Excellent

Jacinda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loveky property with a true resort feeling & amenities. Very friendly & helpful staff. Its location is fantastic.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shelley

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, room comfort

Great Family Getaway

Nice Manager, Clean and Roomy. Apartment looking a bit tired. Beautiful Pool, Spa, bbq area with Tennis courts was great for family, handy to shops and food outlets.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very nice place to stay. The 2 bedroom apartment was very spacious, and satisfied all our requirements. So close to all the local shops so very easy to get supplies. Unfortunately no time to try the pool or spa, but would have liked to. Would happily stay again
Stayed 1 night in Jul 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, room comfort

Lovely place, lovely people. Highly recommend

The property is in a good condition, slightly dated but beautiful and comfy. The room we stayed in was well laid out, and very nice for a family visit. Overall a fantastic place to stay but absolute cherry on top was the service. The management are so kind, and thoughtful. I left them a pack of lollies to say thanks because after a previous bad experience somewhere else they really made up for it.
Stayed 2 nights in Jun 2025

6/10 Okay

Andy

Liked: Cleanliness
It is a very nice property overall. The apartment i stayed in was nice, clean and tidy. Starting to look dated much like other rooms ive stayed in here. The bathroom paint on the ceiling needs serious attention. Flaked and not a good look. The wallpaper as well ripped in small places. If this place allows the standards to slip any further, they may wish to think about lowering the cost of accommodation.
Stayed 1 night in May 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

rodney

Stayed 1 night in Mar 2025

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Large but slightly dated home was clean and comfortable. For the price, I was not impressed with the peeling ceiling in the bathroom or that some of the dishes were not completely clean, but the rest of the home was nice with a lovely patio and was across from the pool. The grounds had beautiful landscaping and the pool was nice. Close to restaurants and shopping with pak n save close for dining in options.
Stayed 3 nights in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 5 nights in Jan 2025

10/10 Excellent

Garry

Traveled with partner
Liked: Cleanliness, amenities
Fantastic, comfortable, and a very pleasant host. Thank-you.
Stayed 1 night in Dec 2024

8/10 Good

Sharlene

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Norm

Liked: Cleanliness, property conditions & facilities
Close to the beach
Stayed 3 nights in Nov 2024

10/10 Excellent

sue

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice. Good enough for us to take our daughters away for a night . Andy was very nice in reception and very helpful. Close to the mount and beach
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, relaxing and close to everything.
Stayed 2 nights in Nov 2024

4/10 Poor

Chris, Auckland

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Old and dated, maybe the worst bed I have ever slept in, so uncomfortable and my room was close to the main road so loud cars bikes all night long
Stayed 1 night in Nov 2024

10/10 Excellent

Ajantha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Estelle

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great! Will defintely stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Cody

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, enjoyed the stay, apartment was very clean, I was there with a group of people renting out all different rooms, seemed my one wasnt as 'upto date' as the others older tv, no air con etc, but wasn't a problem, very friendly staff! 10/10
Stayed 2 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great value for a ideal location
Stayed 2 nights in May 2024

10/10 Excellent

SIMON

Traveled with family
Property was really good enjoyed the pool, spa and the location was great being across the road from shops.
Stayed 1 night in Mar 2024

10/10 Excellent

Gordon

Stayed 3 nights in Feb 2024

8/10 Good

Richard

Stayed 1 night in Feb 2024

8/10 Good

William

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2023