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We have stayed in enough Best Western hotels in Europe now that we have joined their rewards program. Rather than being cookie cutter hotels, we have found many fascinating, unique historic properties. This was the actual mansion where my ancestors met with, and likely spent nights with le Marquis de Baume! Our room was spacious, and the front desk was quickly responsive when we thought a light fixture was broken. They cheerfully offered to move us, but we decided to stay to enjoy the nice bathtub. And then we accidentally discovered how to turn the light on. The front desk girl (sorry, forgot her name) was sweet and helpful. The dining and breakfast rooms were outstandingly beautiful historic spaces. It's the most beautiful staircase I've ever seen! The elevator and A/C were also greatly appreciated. The only drawback was parking. A common problem in European cities. My husband was told that the lot was just at the end of the street, but he said it was actually a mile away, so I don't know if he just missed the intended parking lot, so perhaps a little map to hand out would be helpful.

The property is in need of renovation, towels were very old and disintegrating, breakfast was good, but very slow service ,need more staff, I was surprised of the property condition considering it is five star. Will not recommend it. The location is great to explore Provence.

Easy parking outside in parade of shops. Close to nature walk and lake - restaurants nearby were not open (Wednesday) so we walked for 30 mins to nearby town Vollonne for evening meal.

Excellent service from front desk and excellent food from the bistro. The property is very cool. Unfortunately our room had some issues. One was what seemed to be a faint lingering smoke smell. They had an air freshener, perhaps to mask it, but it was too strong and we put it outside. Second, the bed was hard and very uncomfortable. Lastly, plumbing issues, the shower head was spraying all over ceiling. The AC was shut off for season, but it was still quite warm in October when we stayed, so that added to the discomfort.