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Casa Sierra Alta

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Sierra Alta

Terrace/patio
Exterior
Palermo | Private kitchen | Fridge, microwave
Courtyard
Sicilia | Living area | Flat-screen TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Laundry
  • Free WiFi

Explore the area

Map
13 C. Benito Juárez Centro, 13, Taxco, GRO, 40200
  • Casa Humboldt
    2 min walk
  • Central Cafè
    1 min walk
  • Gold Star Bus Station
    32 min drive
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    77 min drive

Room options

View all photos for Cartagena

Cartagena | Free WiFi, bed sheets

Cartagena

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Free WiFi, bed sheets

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Berlin

Berlin | Free WiFi, bed sheets

Berlin

  • Sleeps 2
  • 1 King Bed

View all photos for Palermo

Palermo | Free WiFi, bed sheets

Palermo

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Rio

Rio | Free WiFi, bed sheets

Rio

  • Sleeps 1
  • 8 Twin Bunk Beds

View all photos for Sicilia

Sicilia | Free WiFi, bed sheets

Sicilia

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Taormina

Taormina | Free WiFi, bed sheets

Taormina

  • Sleeps 2
  • 1 King Bed

View all photos for Bruselas

Bruselas | Free WiFi, bed sheets

Bruselas

  • Sleeps 2
  • 1 Double Bed

View all photos for Toledo

Toledo | Free WiFi, bed sheets

Toledo

  • Sleeps 2
  • 2 Twin Beds

View all photos for Lisboa

Lisboa | Free WiFi, bed sheets

Lisboa

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Amberes

Amberes | Free WiFi, bed sheets

Amberes

  • Sleeps 2
  • 1 Double Bed

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About this property

Casa Sierra Alta

3-star hotel in Del Ex Convento
Along with an outdoor pool, this smoke-free hotel has a microwave in a common area and a refrigerator in a common area. WiFi in public areas is free. Additionally, dry cleaning, tour/ticket assistance, and gift shops/newsstands are onsite. Housekeeping is available on request.
Casa Sierra Alta offers 11 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Casa Sierra Alta features an outdoor pool, multilingual staff, and gift shops/newsstands. Public areas are equipped with complimentary wireless Internet access. This Taxco hotel also offers tour/ticket assistance, dry cleaning/laundry services, and a communal living room.

Casa Sierra Alta is a smoke-free property.

Local cuisine breakfasts are available for a surcharge on weekdays between 9:00 AM and noon and on weekends between 9:00 AM and noon.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Local cuisine breakfast available for a fee 9:00 AM to noon on weekdays and 9:00 AM to noon on weekends; MXN 100 to 170 per person
  • Couples/private dining
  • Private picnics

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries

Entertainment

  • Flat-screen TV

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 100 to 170 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Casa Sierra Alta Hotel

Casa Sierra Alta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 30 reviews" "
Rating 8 - Good. 10 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eldi Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service

10/10 Excellent

Mariano

Exelente lugar para hospedarse en Taxco centro, todo muy limpio, ordenado y sin ruidos, esta muy bien ubicado de lugares para comer, visitar o para adquirir alimentos, su cocina muy bien equipada y limpia. Gracias por sus finas atenciones
Stayed 1 night in Sep 2024

8/10 Good

MARA

Liked: Cleanliness, staff & service, property conditions & facilities
M egusto el lugar solo hay un tema con el estacionamiento al no tener uno propio me enero tener que conseguir taxi
Stayed 2 nights in Sep 2024

10/10 Excellent

Jame Miguel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La casa está increíble. Bastante céntrica, con habitaciones preciosas que te hacen sentir en casa. La cama deliciosa, al igual que la alberca, pese al día nublado no estuvo helada. El personal y la atención fueron de lo mejor. Definitivo, regresaría, y siempre que me pregunten dónde quedarse en Taxco, Sierra Alta es una opción excelente.
Stayed 1 night in Sep 2024

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

carmen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
El lugar tiene muy buena ubicación muy céntrico , pero los días que estuvimos ahí , NO HICIERON LIMPIEZA EN LA HABITACIÓN,
Stayed 2 nights in Aug 2024

10/10 Excellent

LORENA ALEJANDRA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy linda y tranquila, la alberca estaba un poco sucia, pero muy agradable el lugar u cercano al centro de Taxco. La terraza tiene una vista muy bonita y la habitación muy tranquila.
Stayed 2 nights in Jul 2024

10/10 Excellent

Benito Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Gpe

Stayed 1 night in Jul 2024

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy hospitalarios, puedes dejar tus cosas para ir a pasear aunque el check in sea hasta las 3, de igual forma pasa con el check out
Stayed 2 nights in May 2024

10/10 Excellent

Jesus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me agrado bastante el lugar
Stayed 2 nights in Apr 2024

10/10 Excellent

johana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, muy cerca del centro
Stayed 1 night in Apr 2024

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and excelent

8/10 Good

ASUKA

Liked: Amenities
とても綺麗で、スタッフも親切でした。 水圧が少し弱いのと。私のやり方がダメだったのかお湯は出たり出なかったり。 それでもそれを上回る良いロケーションと綺麗な宿でした。
Stayed 1 night in Mar 2024

10/10 Excellent

Abraham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sabado - Domingo Familiar
Excelente departamento. Muy pocos como este. Para llegar nosotros optamos en caminar, desde la terminal de autobuses de Taxco, el llegar de esta manera si es algo cansado para alguien sin la minima condicion (Pendientes moderadamente pronunciadas). Cosiderar un Taxi si se cuenta con equipaje pesado. El check in fue sencillo. El departamento cuenta con todas las comodidades basicas e incluye un balcon el cual le sacaras muy buen provecho por la noche. En lo personal el lugar excedio mis expectativas. Se cuenta con abanicos en ambos pisos. Mi unico inconveniente fue la iluminacion en la segunda planta pero no es algo que me haya afectado, sigo sosteniendo que es un excelente lugar para un fin de semana he incluso mas dias.
Stayed 1 night in Mar 2024

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto y el servicio del personal fue excelente
Stayed 3 nights in Jan 2024

10/10 Excellent

Nelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy accesible al centro del lugar
Stayed 1 night in Dec 2023

8/10 Good

Ana

Es muy linda la Airbnb, pero está alado de una guardería. Escuela. y la vista ala ciudad esta okay… nada especial… servicio al cliente son buenas personas..
Stayed 3 nights in Jan 2024

4/10 Poor

felipe de jesus

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
más responsabilidad
Es un hotel donde dejan entrar mascotas. En mi estancia estaba un huesped con un perro, y el perro mordió a otro huesped, se le tiro a la cara, mordiéndole un poco, Lo peor es que ni el que se encontraba en la administración, así como el dueño del perro se preocuparon por la situación, pese a que el huesped mordido por el perro sangraba un poco
Stayed 2 nights in Dec 2023

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Carina Andrea

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato fue terrible, tuvimos un accidente con un perro, el cual mordió a mi amigo y el hotel no se hizo cargo de nada, ni siquiera tienen un botiquín de primeros auxilios. Se les solicitó el carnet de vacunación del perro y a la fecha no nos la han compartido, estoy muy decepcionada. No lo recomiendo para nada
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente.
Stayed 1 night in Dec 2023