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Casa Sierra Alta

3.0 star property

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Photo gallery for Casa Sierra Alta

Terrace/patio
Palermo | Living area | Flat-screen TV
Palermo | Private kitchen | Shared fridge, microwave
Sicilia | Living area | Flat-screen TV
Courtyard

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast available
  • Laundry
$77
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
13 C. Benito Juárez Centro, 13, Taxco, GRO, 40200
  • Place, Casa Humboldt
    ‪2 min walk‬
  • Place, Santa Prisca Cathedral
    ‪3 min walk‬
  • Place, Borda Square
    ‪3 min walk‬

Room options

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10.0 out of 10
Exceptional
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Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10
Wonderful
(2 reviews)
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  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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  • Sleeps 2
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  • Sleeps 2
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9.4 out of 10
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  • Sleeps 2
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Toledo

  • 1 bedroom
  • Sleeps 2
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Rio

10.0 out of 10
Exceptional
(2 reviews)
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About this property

Casa Sierra Alta

3-star hotel in Del Ex Convento
Along with an outdoor pool, this smoke-free hotel has a microwave in a common area and a refrigerator in a common area. WiFi in public areas is free. Additionally, dry cleaning, tour/ticket assistance, and gift shops/newsstands are onsite. Housekeeping is available on request.
Casa Sierra Alta offers 11 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Casa Sierra Alta features an outdoor pool, multilingual staff, and gift shops/newsstands. Public areas are equipped with complimentary wireless Internet access. This Taxco hotel also offers tour/ticket assistance, dry cleaning/laundry services, and a communal living room.

Casa Sierra Alta is a smoke-free property.

Local cuisine breakfasts are available for a surcharge on weekdays between 9:00 AM and noon and on weekends between 9:00 AM and noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Local cuisine breakfast available for a fee 9:00 AM to noon on weekdays and 9:00 AM to noon on weekends; MXN 100 to 170 per person
  • Couples/private dining
  • Private picnics

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries

Entertainment

  • Flat-screen TV

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 100 to 170 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Casa Sierra Alta Hotel

Casa Sierra Alta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 72 reviews
Rating 8 - Good. 17 out of 72 reviews
Rating 6 - Okay. 9 out of 72 reviews
Rating 4 - Poor. 4 out of 72 reviews
Rating 2 - Terrible. 2 out of 72 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff. Cool vibe.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful relaxed stay, Taxco is a must see. The staff here were so friendly and helpful and it's down to them I rate this place so highly, felt very homely.
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sierra Alta is a cute little spot within waking distance of almost everything to see and do in Taxco.
Stayed 2 nights in Jan 2025

10/10 Excellent

Destiny, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL PLACE! Super walkable, there is noise on the weekend because of a nearby restaurant bar but nothing too crazy.
Stayed 2 nights in Jan 2025

8/10 Good

Santiago

Liked: Cleanliness, staff & service
La habitación era muy amplia y comoda. Solo necesita más atención en los detalles de limpieza.
Stayed 3 nights in Jan 2025

10/10 Excellent

Eldi Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, property conditions & facilities
Lo unico malo es que las terrezas no estan disponible
Stayed 1 night in Aug 2025

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service
Stayed 9 nights in Sep 2025

4/10 Poor

Iris

Disliked: Cleanliness, property conditions & facilities
Le falta mantenimiento a las instalaciones
Stayed 2 nights in Aug 2025

4/10 Poor

América

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Había cucarachas,no hay buena ventilación, no hay estacionamiento.
Stayed 1 night in Aug 2025

10/10 Excellent

Angelica

Business traveler
Liked: Cleanliness, staff & service, amenities
Un lugar cómodo y bonito, el tour que ofrecen en la noche fue maravilloso. Muy cerca del centro así puedes conocer muchos lugares de Taxco.
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó todo, desde el inicio son muy amables y atienden todo lo que necesitan, sin duda volvería otra vez en hospedarme ahí
Stayed 2 nights in Jul 2025

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Erika

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Edgard Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El alojamiento es excelente.
Stayed 2 nights in May 2025

10/10 Excellent

MARIBEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La entrada, sus escaleras de la calle muy muy sucias
Stayed 2 nights in Apr 2025

6/10 Okay

Mario A

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
No habia agua caliente ni presion. Y el departamento aunque muy sucio es lindo
Stayed 1 night in May 2025

10/10 Excellent

Jorge Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad me gustó al igual que mi familia, la habitación que se nos asignó es cómoda, con el espacio necesario para un rico descanso, la alberca es una opción excelente para relajarse, la atención y servicio proporcionado por el personal es sorprendentemente hamable, los recomiendo.
Stayed 2 nights in May 2025

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar para ver la procesión.
Stayed 2 nights in Apr 2025

10/10 Excellent

Iván Alberto

Stayed 2 nights in Apr 2025

10/10 Excellent

Miguel Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Raul Alberto

Liked: Cleanliness
Stayed 3 nights in Mar 2025