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Hotel Santa Paula

3.5 star property

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Photo gallery for Hotel Santa Paula

Exterior
Courtyard view
Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Restaurant
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Restaurant
$98
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
Calle de la Veracruz No. 15, Taxco, GRO, 40200
  • Place, Santa Prisca Cathedral
    ‪2 min walk‬
  • Place, Borda Square
    ‪2 min walk‬
  • Place, Silver Museum
    ‪2 min walk‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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Interior
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About this property

Hotel Santa Paula

3.5-star hotel in Barrio de la Veracruz
This smoke-free hotel features an outdoor pool, a restaurant, and a children's pool. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellhop, and a front-desk safe are onsite.
Hotel Santa Paula offers 15 accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.
The hotel offers a restaurant. Wireless Internet access is complimentary. Hotel Santa Paula features an outdoor pool and a children's pool. This Taxco hotel also offers a terrace, a front-desk safe, and a porter.

Hotel Santa Paula is a smoke-free property.

Hotel Santa Paula has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 7:00 AM to 10:00 PM; MXN 240 per day; discounts available

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MXN 240 per day (1312 ft away; open 7:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Santa Paula Taxco
Santa Paula Taxco
Hotel Santa Paula Hotel
Hotel Santa Paula Taxco
Hotel Santa Paula Hotel Taxco

Reviews

Hotel Santa Paula Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 68 out of 95 reviews
Rating 8 - Good. 20 out of 95 reviews
Rating 6 - Okay. 5 out of 95 reviews
Rating 4 - Poor. 1 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

Reviews

10/10 Excellent

Francisco

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded our expectations!!

Great place to stay - exceeded our expectations!! Great location, friendly staff, good food, nice rooms. Overall a good experience!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Antoniette

Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute and clean little hotel, so close to el zocalo, very friendly staff, all the girls at the reception were very attentive and helpful, specially Anita and Rosa Isela, both were above and beyond.. Highly recommend!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Carina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Alan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good vibes
Stayed 3 nights in May 2025

8/10 Good

Luis, Ciudad De Mexico

Liked: Cleanliness, staff & service
Room was bit noisy
Stayed 2 nights in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central Taxco and terminal. Helpful staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Vianey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

This hotel was beautiful! I am someone very picky with cleanliness and honeslty I was impressed it was impeccable. The Service was amazing and they have a restaurant on the rooftop that is delicious.
Stayed 1 night in Feb 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Uriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La recepción, la estancia, todo súper, solo un poco más de coctelería para la estancia en la alberca.
Stayed 2 nights in Jan 2025

10/10 Excellent

Denys

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The territory of the hotel is beautiful, especially breakfast terrace!
Stayed 1 night in Jan 2025

10/10 Excellent

Porfiria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous and clean. The staff were nice and helpful. Will definitely go back and stay there.
Stayed 1 night in Mar 2024

8/10 Good

MARIA, ALLEN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Santa Prisca, just very steep. Hotel has cute restaurant 8:30-2pm breakfast and lunch. Room got cleaned every day. Really cute small hotel Shower in our room had very low pressure.
Stayed 5 nights in Jan 2024

10/10 Excellent

Rosa, Katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were pleasantly surprised at how clean & beautiful the hotel was, the number of levels & outdoor space for guests was just enough to satisfy us & meet our expectations. the rooms were clean & included all the ammenities. Staff was helpful, restaurant was excellent. overall, a lovely stay, we would highly recommend. walking distance to the Zocolo, shops & restaurants
Stayed 2 nights in Nov 2022

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the pool is a welcome extra
Stayed 1 night in Aug 2022

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 4 nights in Oct 2021

10/10 Excellent

Enriqu

Stayed 2 nights in Sep 2021

10/10 Excellent

Daniel, Maspeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. Beautiful, clean hotel, and centrally located. We also like the restaurant for breakfast.
Stayed 2 nights in Aug 2021

10/10 Excellent

Michael J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonita,Bonita,Bonita

The hotel was a find! In walking distance of the town square, we enjoyed our stay. Rooms were. Very clean and the hotel is beautifully appointed. Restaurant serve is limited; dueto lack of tourists, but Taxco affords multiple choices in restaurants and cafes.
Stayed 1 night in Feb 2021

10/10 Excellent

Cassandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Staff, service and room were excellent!!
Stayed 6 nights in Sep 2020

10/10 Excellent

Jonathan O

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel

Pros: Beautiful hotel, nice location, pretty rooms, good food at the restaurant Cons: Limited street parking, no AC but the fan was perfectly fine because it wasn’t super hot
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel está hermoso con deliciosa comida en su restaurant y localidad era perfecto porque está cerca a la región turística. La asistencia de los trabajadores era excelente. Very beautiful hotel with excellent food and excellent location to all the shopping. The staff was excellent.
Stayed 1 night in Nov 2020

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place quiet
Stayed 1 night in Nov 2020

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taxco hotel stay Santa Paula

The location of this hotel is very central and we could easily walk to the main sites. The hotel is small but friendly and clean.
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
upgraded to a king, room was very small, unappropriate for king bed. very tight squeeze to access bathroom. needed to step into shower to close bathroom door. Hotel does not provide maid service, no towels changed or toilet paper refill. I inquired at front desk if the maid was going to clean at all and was told to do it myself. staff very unfriendly (except our waiter, who was very pleasant). could be due to expedia's booking process, but would not recommend this hotel, especially for the cost. this was the most expensive (by far) of six hotels we booked during three weeks in Mexico, and the only one I would not recommend.
Stayed 2 nights in Dec 2019