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Hotel Santa Paula

3.5 star property

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Exterior
Hallway
Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Restaurant

Explore the area

Map
Calle de la Veracruz No. 15, Taxco, GRO, 40200
  • Guillermo Spratling Museum
    ‪2 min walk‬
  • Casa Humboldt
    ‪2 min walk‬
  • Santa Prisca Cathedral
    ‪3 min walk‬
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    ‪59 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Santa Paula

3.5-star Taxco hotel steps from Casa Humboldt
This smoke-free hotel features an outdoor pool, a restaurant, and a children's pool. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellhop, and a front-desk safe are onsite.
Hotel Santa Paula offers 15 accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.
The hotel offers a restaurant. Wireless Internet access is complimentary. Hotel Santa Paula features an outdoor pool and a children's pool. This Taxco hotel also offers a terrace, a front-desk safe, and a porter.

Hotel Santa Paula is a smoke-free property.

Hotel Santa Paula has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 7:00 AM to 10:00 PM; MXN 220 per day; discounts available

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MXN 220 per day (1312 ft away; open 7:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Santa Paula Taxco
Santa Paula Taxco
Hotel Santa Paula Hotel
Hotel Santa Paula Taxco
Hotel Santa Paula Hotel Taxco

Hotel Santa Paula Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 68 reviews
Rating 8 - Good. 14 out of 68 reviews
Rating 6 - Okay. 3 out of 68 reviews
Rating 4 - Poor. 1 out of 68 reviews
Rating 2 - Terrible. 0 out of 68 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Porfiria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous and clean. The staff were nice and helpful. Will definitely go back and stay there.
Stayed 1 night in Mar 2024

8/10 Good

MARIA, ALLEN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Santa Prisca, just very steep. Hotel has cute restaurant 8:30-2pm breakfast and lunch. Room got cleaned every day. Really cute small hotel Shower in our room had very low pressure.
Stayed 5 nights in Jan 2024

10/10 Excellent

Rosa, Katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were pleasantly surprised at how clean & beautiful the hotel was, the number of levels & outdoor space for guests was just enough to satisfy us & meet our expectations. the rooms were clean & included all the ammenities. Staff was helpful, restaurant was excellent. overall, a lovely stay, we would highly recommend. walking distance to the Zocolo, shops & restaurants
Stayed 2 nights in Nov 2022

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the pool is a welcome extra
Stayed 1 night in Aug 2022

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 4 nights in Oct 2021

10/10 Excellent

Enriqu

Stayed 2 nights in Sep 2021

10/10 Excellent

Daniel, Maspeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. Beautiful, clean hotel, and centrally located. We also like the restaurant for breakfast.
Stayed 2 nights in Aug 2021

10/10 Excellent

Michael J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonita,Bonita,Bonita
The hotel was a find! In walking distance of the town square, we enjoyed our stay. Rooms were. Very clean and the hotel is beautifully appointed. Restaurant serve is limited; dueto lack of tourists, but Taxco affords multiple choices in restaurants and cafes.
Stayed 1 night in Feb 2021

10/10 Excellent

Cassandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Staff, service and room were excellent!!
Stayed 6 nights in Sep 2020

10/10 Excellent

Jonathan O

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel
Pros: Beautiful hotel, nice location, pretty rooms, good food at the restaurant Cons: Limited street parking, no AC but the fan was perfectly fine because it wasn’t super hot
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel está hermoso con deliciosa comida en su restaurant y localidad era perfecto porque está cerca a la región turística. La asistencia de los trabajadores era excelente. Very beautiful hotel with excellent food and excellent location to all the shopping. The staff was excellent.
Stayed 1 night in Nov 2020

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place quiet
Stayed 1 night in Nov 2020

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taxco hotel stay Santa Paula
The location of this hotel is very central and we could easily walk to the main sites. The hotel is small but friendly and clean.
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
upgraded to a king, room was very small, unappropriate for king bed. very tight squeeze to access bathroom. needed to step into shower to close bathroom door. Hotel does not provide maid service, no towels changed or toilet paper refill. I inquired at front desk if the maid was going to clean at all and was told to do it myself. staff very unfriendly (except our waiter, who was very pleasant). could be due to expedia's booking process, but would not recommend this hotel, especially for the cost. this was the most expensive (by far) of six hotels we booked during three weeks in Mexico, and the only one I would not recommend.
Stayed 2 nights in Dec 2019

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing place to stay. Highly recommend In all areas. Easy to walking to central zocalo. Great restaurant can’t say enough but do yourself a favor and stay here
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

JMV, Binghamton NY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique place, located a few blocks from Centro. Santa Prisca church .
Stayed 1 night in Jun 2019

10/10 Excellent

Yesenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La estancia ha sido excelente, el personal muy amable, la alberca climatizada, habitaciones limpias y comodas
Stayed 1 night in Nov 2024

8/10 Good

Hersay

Liked: Cleanliness, staff & service, property conditions & facilities
Lindo lugar
Stayed 1 night in Aug 2024

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No cuenta con estacionamiento propio solo un convenio de pensión fuera del hotel con costo aparte
Stayed 1 night in Oct 2024

10/10 Excellent

YEN LING

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y limpio el hotel, el personal amable y atento. Ubicación muy céntrica.
Stayed 1 night in Jun 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable experiencia.
Nuestra estancia fue de las mas agradable. Desde el check-in que tambien si fue realizado muchas horas antes de lo usual, nos permitió tener inmediatamente acceso a nuestro cuarto. El hotel es precioso en su arquitectura y el personal muy amable y disponible. La piscina, tambien si de dimensiones reducidos, es climatizada y permite relajarse en la maxima tranquilidad con un horario extendido hasta las 09.00 p.m. El servicio de restaurante y bar es limitado hasta la tarde pero no hace falta puesto que la razon por visitar Taxco es conocer la ciudad y sus interesantes actracciones turisticas como las grutas de Cacahuamilpa y las pozas azules de Atzala. Sin duda, regresaremos en Taxco hospedandonos nuevamente en el Hotel Santa Paula.
Stayed 2 nights in Jun 2024

10/10 Excellent

Moni

Stayed 1 night in Jan 2024