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Tbilisi Saburtalo Hotel by Mercure

4.0 star property

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Photo gallery for Tbilisi Saburtalo Hotel by Mercure

Superior Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Bar (on property)
Bar (on property)
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
15 Kazbegi Ave, Tbilisi, 0160
  • Tbilisi Sports Palace
    ‪3 min drive‬
  • Vake Park
    ‪4 min drive‬
  • Tbilisi Circus
    ‪5 min drive‬
  • Tbilisi (TBS-Tbilisi Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Twin Beds

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Double Bed

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Double Bed, Accessible

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About this property

Tbilisi Saburtalo Hotel by Mercure

4-star hotel in Saburtalo
A restaurant, a bar/lounge, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and express check-out are onsite.
Tbilisi Saburtalo Hotel by Mercure offers 152 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 45-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Tbilisi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 840 square feet (78 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and dry cleaning/laundry services.

Tbilisi Saburtalo Hotel by Mercure is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Bar & Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Georgian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar & Restaurant

Family friendly

  • Free crib
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 840 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Hardwood flooring in public areas
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2018
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Encore Tbilisi Hotel
Tbilisi Saburtalo By Mercure
Ramada Encore by Wyndham Tbilisi
Tbilisi Saburtalo Hotel by Mercure Hotel
Tbilisi Saburtalo Hotel by Mercure Tbilisi
Tbilisi Saburtalo Hotel by Mercure Hotel Tbilisi
Tbilisi Saburtalo Hotel by Mercure (Opening September 2023)

Tbilisi Saburtalo Hotel by Mercure Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 32 out of 46 reviews
Rating 8 - Good. 8 out of 46 reviews
Rating 6 - Okay. 3 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 3 out of 46 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaoruo

Stayed 4 nights in Nov 2024

10/10 Excellent

Xiaoruo

Stayed 3 nights in Oct 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Vijay

Liked: Staff & service, property conditions & facilities
Great!
Stayed 1 night in Oct 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 6 nights in Aug 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was easy to find and very near to many dining options, small markets, and on bus lines. Great view from the upper floors, too.
Stayed 1 night in May 2024

10/10 Excellent

Fouad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Shota

Liked: Cleanliness, staff & service, property conditions & facilities
Great place , affordable price and very clean! Highly recommended
Stayed 2 nights in May 2024

10/10 Excellent

Aman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pretty good stay at the hotel. It was our first time here in Georgia and we enjoyed it. Hotel has spacious rooms and clean washrooms. Room service is quick. It is very well maintained too. Tamar and Ioane were excellent during our stay.
Stayed 5 nights in Apr 2024

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Siriprapapun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time at this hotel
Very well located, 7 minutes walk from the delicious HB and McShaurma on Vazha Pshavela str. 28 minutes by walk to Pekin square and Palace of Sport. Clean and spacious room, good breakfasts. Second time of staying here.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jul 2019

10/10 Excellent

alik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Amenities
WiFi didn't work almost during all day, very slow at night
Stayed 3 nights in Jun 2019

6/10 Okay

Mr. M Ismail

Liked: Cleanliness
Stayed 3 nights in Apr 2019

10/10 Excellent

PUNEET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel.
Everything was great!
Stayed 2 nights in Feb 2019

10/10 Excellent

Yasser, Dhahran, sa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, great location on a major road and not far from old Tbilisi
Stayed 3 nights in Dec 2018

10/10 Excellent

Marjaneh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had stayed at a 5 star in Tblisi before moving to Ramada Encore, which is rated as a 3 star. The real 5 star was Ramada Encore, with its excellent and friendly staff, who where always there to help you in any way they could. Food and service was also perfect. I would not stay anywhere else on my next trip.
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for business
Friendly staff, comfortable room. Recommended to stay there if you stay for a business in that area. Will book again.
Stayed 9 nights in Oct 2018

10/10 Excellent

Shira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accible room
Very good accible room. Accible shower with a folding chair Friendly staff
Stayed 3 nights in Sep 2018